Carnegie Coach - Dale Carnegie Principles for Leadership, Coaching, Engagement, Productivity, and Sales

In the last episode, we discussed the importance of an appropriate level of autonomy. Step 6 of delegation is to review the plan the other party has created: You are checking for major issues, not minor ones. If they are going to run off a cliff and/or not meet the results you ve outlined during the first meeting, [...]

In the last episode, we discussed how to have a delegation meeting. Step five to create a plan of action is both the easiest and hardest. They have to do the work. Three key reasons: They will make small mistakes, and them learning these on their own will help them learn better than if you shield them from [...]

At step four, you’ll schedule time to meet with the other party to begin communicating the delegation: Identify specific results to be achieved: Clearly identify what you want the final result to be. Focus on the results wanted or needed, not how they are achieved. You limit people if you do this and run the [...]

Here are the three things you ll want to articulate: Desired outcome: What is the outcome to be accomplished in the scope of this delegation plan? Create a picture of what you want the outcome to be. Current situation: Determine the reality of the current situation. Where are you today? Make a thorough estimate of the situation, both internally and [...]

Create a fast spreadsheet with the names of your team in the rows, and then select then create three columns: First column: Ability From everything you know about this person, do you believe they could be trained to do this task well, in a reasonable amount of time? Second column: Interest From everything you know about this person, does [...]

The first step of delegation is to identify the need. Follow these four steps: Start by inventorying what you have jurisdiction over in your role Then, determine what are the things you are uniquely talents to be able to do for your organization. That nobody else can do. This should be a very short list. Everything else, [...]

Here are the Six Degrees of Productivity and how effective they are: If will do your due diligence to work towards delegating and deputizing, you ll create the best possible outcome for yourself and your organization.

See this video of the amazing jump by Bob Beamon: Dramatize your ideas. -Dale Carnegie If you can find a way to dramatize your idea, your message will land in a way that people will never forget. It will help you get your message across.

Try honestly to see things from the other person s point of view. -Dale Carnegie If you are willing to walk in the shoes of your customers, regardless of what size those shoes may be, you ll have customers for life.

Ask yourself, What is the worst that can possibly happen? -Dale Carnegie If you ll ask yourself what s the worst thing that can possibly happen when navigating a fearful situation, you ll often find that you can conquer fear in most situations.

An effective vision has three key elements: Positive Powerful Present-tense Here’s an example of an actual vision from one of our past participants. The productivity guru David Allen said, There s only two problems in life. Either you don t know where you re going or you don t know the next step. If you know where you re going, you are [...]

The standard set at the top (whether its as an instructor, a CEO, a coach, or a parent) makes all the difference on the performance of the people who they are leading. If you will set a high bar too, you ll create the space for people to take full advantage of their skill development.

Are you a wandering generality or are you a meaningful specific? -Zig Ziglar Three things tend to happen when you are not meaningful or specific: It s exceptionally hard to navigate what to write in the final review. 2. Both parties lose trust with each other. You ve both lost a year (or however long the review period was). [...]

Three big problems with grading questions: You ll forget to do it for everybody. It can sound like you are brown-nosing your audience Used excessively, it can leave the impression that you weren t prepared Avoid grading questions. Instead, begin responding by featuring evidence, just as we discussed on episodes 52-58. If you didn t hear those yet, go back and [...]

Three steps to generate questions: Set a defined time limit for the question and answer period Ask, who has the first question? If no questions, start with, A question I m commonly asked If you ll approach a question and answer session with confidence, you ll get the engagement you want and the information you need.