The Michelli Experience
Summary: Joseph Michelli is an organizational consultant, professional speaker and New York Times #1, Wall Street Journal, USA Today and Businessweek Magazine bestselling business author. He has consulted with and written books about leadership and customer experience at brands like Starbucks, Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market. This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers. More info on Dr. Michelli and his company The Michelli Experience can be found at www.josephmichelli.com
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- Artist: Dr. Joseph A. Michelli
- Copyright: Copyright © 2018 Joseph Michelli. All rights reserved.
Podcasts:
Dr. Michelli, discusses why you should use customized customer service training tools as a guide only... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses setting a new standard for experience delivery... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses setting a new standard for experience delivery... Download Standard Podcasts
Dr. Michelli discusses how to create humanity-rich experiences this time of year... Download Standard Podcasts
Dr. Michelli discusses how to create humanity-rich experiences this time of year... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses ways in which technology is making the customer experience easier... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses ways in which technology is making the customer experience easier... Download Standard Podcasts
Dr. Michelli, discusses relevant customer experience statistics... Download Standard Podcasts
Dr. Michelli, discusses relevant customer experience statistics... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses leaders identifying their "one big thing"... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses leaders identifying their "one big thing"... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses expressing gratitude in business... Download Standard Podcasts
In this week's episode, Dr. Michelli discusses expressing gratitude in business... Download Standard Podcasts
Dr. Michelli, discusses shifting prospective customers interest into a buying conversation... Download Standard Podcasts
Dr. Michelli, discusses shifting prospective customers interest into a buying conversation... Download Standard Podcasts
