Future Commerce Podcast: eCommerce, DTC and Retail Strategy show

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Summary: Are you looking for eCommerce insights, strategy, or operational advice for your eCommerce business? Future Commerce is the leading podcast for founders and operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange ask hard questions to founders and executives at successful brands and how they turned their 'making money online' approach into a thriving business. Weekly essays, blogs, show notes, full transcripts, and quarterly market research reports are available at https://futurecommerce.fm

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Podcasts:

 "Right on Target" | File Type: audio/mpeg | Duration: 00:50:02

Target released its earnings just before we published Episode 80 - and our whole perspective shifted. Plus: Salesforce's Benioff is on a spending spree; Apple's major differentiator - creating products you literally can't live without. Literally. Listen now!

 "New Ways of Engaging Old Models" (w/ Stefanie Botelho, CEO Fitzroy Toys) | File Type: audio/mpeg | Duration: 00:41:57

Stefanie Botelho, CEO Fitzroy Toys, joins us LIVE at Shop.org 2018 to talk about digital disruption in wholesale and why they see themselves as a technology company first and a wholesaler of toys second. Listen now!

 Shop.org 2018 Innovation Lab | File Type: audio/mpeg | Duration: 00:38:27

Brian attends Shop.org 2018 and interviews the most compelling exhibitors in the Innovation Lab. From 3D body scanning to projection mapping listen how retailers are pushing the limits of technology.

 "There's Always Money in the Banana Stand" | File Type: audio/mpeg | Duration: 00:47:37

What do Wal-Mart, Target, Shipt, Instacart, and squeezing avocados have to do with the one-a-day banana? Plus: how Facebook and segmented targeting of social ads can lead to race discrimination. Listen now!

 "Email is a Global Identity Platform" (w/ Allen Nance, Emarsys) | File Type: audio/mpeg | Duration: 00:54:16

According to Allen Nance email has transcended from a communication platform to a global source of identity for consumers the world over. The CMO of Emarsys sits down with us to talk about how this communication medium has a globally accepted protocol which may unlock the key to identity in a social and mobile commerce future. Listen now!

 "Clicks to Bricks" | File Type: audio/mpeg | Duration: 01:03:52

"Voice is dead", Hema launches experiential grocery, cast your votes with the blockchain! Also - which online mattress retailer is opening 200 stores in the USA? One guess, and it rhymes with "blasper". Listen now!

 "Zucchini in a Cucumber Pile" w/ Sucharita Kodali | File Type: audio/mpeg | Duration: 00:50:14

Sucharita Kodali of Forrester Research joins us to talk about the unfortunate demise of Toys 'R Us and her new book, "Toys 'R Bust: Reasons One of the Country’s Most Revered Retailers Collapsed". Listen now!

 "There is No One Best Experience" (w/ Monika Kochhar, Smartgift) | File Type: audio/mpeg | Duration: 00:49:49

For all of the testing and optimization we do on today's ecommerce sites we are missing a vital section of our shopper personas: those who buy on behalf of someone else. Monika Kochhar of Smartgift walks us through the "Science of Gifting" and how, at its heart, gift-giving can be improved in today's digital commerce experiences.

 "PANDA-MONIUM": The Great Build-a-Bear crisis of 2018 | File Type: audio/mpeg | Duration: 00:49:31

Is Magic Leap ready for prime time? Adidas and Parley harvest Starbucks straws from the ocean and pack them into overpriced running shoes, and kids experience existential dread while waiting in 7 hour lines for "experiential" commerce. Listen now!

 "We Shouldn't Have to Wear Juggalo Makeup" | File Type: audio/mpeg | Duration: 00:52:33

"FREAKING PRIVACY? HOW DOES IT WORK?" We dig into the privacy impacts of advancements in facial recognition software and how it has vast impacts on Global Commerce. PLUS: Brian has a huge announcement! Listen now!

 "Choose Your Own Adventure" (w/ Dave Pelton, Vertex) | File Type: audio/mpeg | Duration: 00:30:18

LIVE from IRCE 2018! The Supreme Court of the United States is about to make a decision in a landmark case which may affect how sales tax nexus is calculated for merchants in all 50 states. Dave Pelton, Product Line Leader at Vertex, breaks down how this decision could affect retail and how - regardless of the outcome - online merchants may be impacted going forward. Listen now!

 Community as a Retail Differentiator | File Type: audio/mpeg | Duration: 00:38:04

Community-building is powering everything from product innovation to commerce platforms. In this episode we dive into how to build a community and how to do it with authenticity. Plus: how did Kanye West's Yeezy brand shape the entire footwear industry in just 5 years?

 "Nirvana of Personalization" | File Type: audio/mpeg | Duration: 00:42:33

Can you be persuaded into behavior based on social proof? "Retail Predestination" is what happens when a social network decides you need to purchase something. Do you have the agency to make purchase decisions or is Facebook deciding your fate and retail persona? We dive into the Adobe + Magento partnership and uncover how personalization is affecting how purchase decisions are being made, and in turn, how consumers are behaving.

 Manufactured Scarcity: Secondhand Commerce | File Type: audio/mpeg | Duration: 00:57:12

As resale of luxury goods and scarce artist collaborations in fashion is on the rise - how long until brands begin to own their own "secondary markets"? Secondhand commerce is here, and we take a deep dive into the maturation of the afterlife of luxury goods. ALSO: subscription commerce comes to the auto industry. Listen now!

 "Sommoliers of Retail" | File Type: audio/mpeg | Duration: 00:55:22

Experiential retail is here - what does the sales force look like? Facebook is mining Instagram photos for context with AI while unveiling a new dating service. Twitter fesses up to a security issue. Commerce comes to social. Also: is the AI talent market causing brain drain in education?

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