The Navigating Dental Insurance Podcast

Kelly Comstock is Jordon Comstock's dad and the Owner of Salt Lake Dental Lab! He has been in dentistry for over 35 years. He is a influencer and authority for digital dentistry and has seen the positive changes in the industry. Kelly's full service lab has been in business since 1906 and continues to evolve. 801-484-1750 comstockk@comcast.net ww.dentallabsl.com

With thousands of active practice providers, Dental Intelligence is the market leader in providing dentists and their teams with any time, anywhere actionable metrics in a cloud-based dashboard, designed around the objectives of improving patient care, profitability, and overall team performance. http://get.dentalintel.com/sayno/

Mary Fisher-Day is a practice management coach and consultant and the founder of The Dental Business®. She is the author of The Dental Business; A Blueprint for Success; a well-received book in which she provides tools, resources and solutions for dental practice owners, future dental practice owners and Dental office managers. She has more than 30 years of experience in the dental industry and has consulted with hundreds of dental professionals throughout the years. With the realization that practice owners and managers typically hire a consultant/coach out of necessity, Mary structures coaching programs to quickly identify and address pain points. She works to help dentists and their teams enjoy going to work each day, in a successful practice, and have the ability to enjoy worry-free time away from the office. Mary also loves helping Dental Professionals with a desire to Coach/Consult, realize their dreams. She has developed an assessment to help potential Coaches determine where they are on their coaching path and what they need to work on. Coach to Coach programs are customized for each client. Mary is the founder of Bites and Business™, an educational event for dental professionals. Dental Industry experts join together to provide solutions to issues faced in dentistry today and answer questions of attendees. Bites and Business™ events provide CE, great food, education, and fun. You can reach Mary at Mary@thedentalbusiness.com or 704-904-5070

In this episode Jordon, Ben and Genevieve talk about our up coming event on November 2nd 2018 in Salt Lake City, Utah! We discuss the courses we will be teaching and make a lot of jokes about insurance! Register for our event here - www.saynotoppos.com/event-2018 PROMO CODE: INSSUCKS

Cory is the CEO of CallForce, a dental solutions company dedicated to helping dentists across the country succeed in their practices by helping them improve their overdue hygiene recall. When he’s not helping dentists out, he enjoys keeping active and loves to play golf and tennis in his spare time. topic: Overdue patient recall and the true value behind it. Cory's website: www.getcallforce.com

Since 1988, Bob Spiel has been helping businesses and practices achieve increased production, profitability and personal enjoyment. With an MBA in Finance and General Management and post graduate work at Stanford and Georgia Tech, Spiel Consulting was founded to leverage Bob's passion for working closely with health care professionals - guiding them toward even greater professional and personal success, bottom line results and practice growth. During his years in private industry Bob served as a Financial Analyst and then as an Operations Director for industry-leading large cap and mid cap companies. There he played an instrumental role by transforming crisis-laden projects and operation into smooth running, profitable machines. Using a leadership-focused, process driven approach these skills allowed him to miraculously turn around a failed hospital and failing surgical center. As a practice consultant he has helped multiple clients achieve impressive results like returning failed practices to profitability or realizing very dramatic growth. During this episode Bob shares some of his leadership philosophies found in his book “Flip Your Focus.” He shares his insight on how many styles of leadership can be improved in a way that allows you to use non-traditional methods to motivate your team and lead them to success. He believes that you should delegate just about everything, except for your vision, direction, and pace. Bob talks about how to create a culture of participation among your teams and inspiring them to become leaders themselves. Closer to the end of this episode, Ben gives a sneak peak about his next hit article that will be published through Dental Economics. Ben talks about the power of pre-authorizations and how doctors can lead their teams to implementing new strategies, such as pre-authorizations. Well, Bob gives the leadership perspective, Ben talks about his new discovery in the pre-auths and why all offices should impellent a full pre-auth policy in their practices. To contact Bob, please visit his website: http://www.spielconsulting.com. To contact our hosts please email help@veritasdentalresources.com.

Deana is a Regional Territory Manager for RevenueWell with over 26 years in dentistry (She was a HORRIBLE dental assistant for a year, but really great in the front office for 25 years!) She is a Fellow & Lifetime Member in the American Academy of Dental Office Management & a founding member of the Dallas/Ft. Worth AADOM Chapter, and has been a past nominee for Practice Administrator of the Year. She is an educational contributor for the AADOM eCampus. She is a member of the Speakers Consulting Network & a 2018 runner up in Spotlight on Speaking, and has been published in the AADOM Observer & DewLife Magazine. Proudest accomplishments are her children-20 year old Sam & 18 year old Hannah. Deana has been an advocate for autism awareness since her son was diagnosed in 1999 & is raising awareness for Guillian-Barre Syndrome, a very rare auto-immune disorder that causes paralysis, after her own experience in June 2017. The fuel behind Deana’s energy is to empower dental team members to continually elevate & realize their value by combining education & networking. The FOREVER optimist, her goal is to unveil the possible when others can only see the impossible. THAT is why others call her the Sunshine Spreader!

Glennine is a world class lecturer who is on factulty at some of the most prestigious continuing education organizations in the world. During this episode, she talks about medical billing and dental sleep medicine. She explains Medicare policies and how they are tied to sleep medicine. Glennine shares a wealth of knowledge on how to best navigate Medicare as a dental provider. Visit Glennine's website: www.dsmbootcamp.com or email her at gvarga@arrowheaddental.com. To contact our hosts please email help@veritasdentalresources.com.

In this episode we share more ideas to help grow your practice and membership program. If you truly want to reduce dependence on dental insurance having a solid marketing plan is a a huge piece of the puzzle. Michael is the host of The Dental Marketer Podcast, one of the main writers/ contributors for The Dental Marketer Blog. He also has been doing Ground Marketing for about 8 years and has been teaching others to be exceptional Ground Marketers for almost 4 years now. Michael created Ground Marketing so dentist can focus on low-cost and highly effective marketing strategies so they can grow their practice without having to worry so much on costs of marketing, their total budget, and so they can see results ON PAPER in front of their eyes! Michael wants you to become the brand authority in your community, the "go to" dentist that everyone knows!

Kirk Behrendt speaks and consults with dentists all over the world on how to create a Better Practice and a Better Life. As one of Dentistry’s Top Seminar Leaders and Online Education Platform Experts, Kirk has invested more than 23 years of his professional life optimizing the best systems and practices within the dental industry. Kirk has spoken at every major dental meeting in the United States. He and his company ACT Dental, have been consistently ranked as one of the Top Dental Consultants in Dentistry for the last 10 years by Dentistry Today. Inc Magazine named ACT Dental to their Inc 5000 list, as one of the Fastest-Growing Companies in the United States. Dr. Peter Dawson of The Dawson Academy called Kirk, “THE best motivator I have ever heard.” Kirk has invested a lifetime of assembling the very best talent dentistry has to offer to build a trusted team of advisor experts that customize individual solutions for each dentist they serve. He and his team are committed to bringing valuable solutions to preserve the great profession of dentistry in ways that are easily understood, widely applicable and increasingly entertaining. “Edu-tainment” is a mantra at ACT Dental. You can take a sneak peek of how this works at the ACT Dental YouTube page which currently has over 7 million views and viewed by dentists all over the world. In 2017, Kirk and his team created dentistry’s very first Facebook Live / Podcast Video Show, “The Best Practices Show.” Today, it is one of the most widely viewed Dental Education Resources in the world. Currently, it has over 26,000 followers on Facebook and over 115,000 visitors on iTunes. When Kirk isn’t inspiring dentists and their teams, he’s usually coaching or watching his kids sports or at home doing what he loves most — spending time with his amazing wife, Sarah and their four children Kinzie, Lily, Zoe and Bo.

Ms. Poppe has held many positions in the dental industry over the last 20+ years. Her expertise is proven by years of success in all aspects of practice operations. In addition to many years of clinical experience and practice management experience, Ms. Poppe has architected and facilitated numerous practice acquisitions, transitions, and relocations since she co-founded Stepping Stone Dental Partners in 2009. Her valuable experience as an owner and manager of a seven-practice affiliate group refined her process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keep her in high demand in the dental industry. In addition to her transition experience, she has a thorough knowledge of dental insurance, dental procedures, equipment, industry trends and best practice standards for patient service and care. Ms. Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. She is committed to listening to, understanding, and finding solutions for her clients. She delivers a passion and level of communication that truly set her apart. From practice startup to practice transition, she has the skills and knowledge to implement systems for practice and team success

October 4th and 5th, 2018 will be the start of the industries biggest insurance conference. The Dental Insurance Extravaganza in Las Vegas. Please visit www.dentalmedicalbilling.com to learn more. There will be a line up of dental professionals who understand dental insurance who will speak on a number of topics surrounding dental insurance. We hope to see you there! To contact our hosts please email help@veritasdentalresources.com.

Benjamin Dangel is a Staff Accountant at Hinrich and Pesavento. Our expertise goes far beyond financial advisement. H+P has been providing dental professionals with exceptional tax, accounting, and business strategy consulting since 2015. As the premier dental CPA firm in the Midwest, H+P’s vast knowledge of the dental industry-focused client service, and unmatched ability to consult in every aspect of a client’s practice has led to explosive growth since the firm’s inception. With clients all across the United States, Hinrichs+Pesavento has become one of the most trusted names in the industry. What makes H+P unique? Well… everything. Our firm utilizes the latest in technology and convenience to provide the greatest experience for our clients. We provide tax, bookkeeping, and accounting services. All CPA’s do that. H+P is one of a very select few, internationally, to be trained and certified in Profit First. For our clients, this means maximum profitability and effective cash flow management. We want our clients to feel calm, confident, and in control of their practice. Profit First allows us to do just that through its proven, time-tested methodology.

Dr. Alan Stern has more than 36 years of experience as a dentist, in addition to an extensive background as a motivational speaker and life coach for dentists. Dr. Stern originally decided to become a dentist through his best friend’s father. His inspiration and sheer delight from dentistry motivated Dr. Stern to pursue a career in the profession. As the founder of Better, Richer, Stronger, LLC, Dr. Stern loves teaching dentists how to improve the success of not only their practice, but also their lives. He is involved in several organizations including the American Dental Association, The Pankey Institute Alumni Association, The Jersey Coast Dental Forum, and The American Academy for Oral Systemic Health (AAOSH). He has also completed the Pankey Continuum and continues to study at the Pankey Institute and with other masters of dentistry. Dr. Stern is an Academy for Coaching Excellence (ACE) trained Behavior Change Specialist, and is currently working on his health and wellness coaching certification from ACE. In his free time, Dr. Stern loves spending time with his family and friends. He and his wife, Fran, are avid baseball fans and love the New York Yankees. His hobbies include continuing education in dentistry, as well as health and wellness, exercise, reading, travel, and writing. His list of must-read books includes: Younger Next Year by Crowley and Lodge, Outward Mindset by The Arbinger Institute, Humble Inquiry by Edgar Schein, and novels by Jeffrey Archer or Nelson DeMille. Please visit his website www.betterricherstronger.com for more information about his coaching and speaking services. To contact our hosts please email help@veritasdentalresources.com.

We forgot to post this one back in December. This episode, Tucker Nipko from Carr Healthcare Realty discusses the dos and don'ts of lease negotiations or real estate purchases. We invited Tucker to join our show as his area of focus is one that is widely ignored by healthcare professionals in general. Much like any savvy business person, we often are of the mindset that leases or real estate purchases are standard and the sticker price is what we often expect to pay. Tucker believes that everything is negotiable and that without proper representation in lease or real estate purchase negotiations, you could end up leaving thousands of dollars on the table. We believe Carr Healthcare Realty is a leader in lease and real estate purchases on behalf of healthcare professionals nationwide. Visit Carr Healthcare Realty's website by visiting: https://carrhr.com/ To contact our hosts, please email help@veritasdentalresources.com.