The Defrag Show (HD) - Channel 9

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:11] - Forever Alone Puffer Fish [link][00:33] - Boot Config Data Editor using 45% of CPU  [04:00] - Audio interface not working correctly with Line 6 USB device plugged in [06:15] - Norton Ghost 15 uninstall failed. [10:50] - Mouse Without Borders getting error. [link] (new version)[12:05] - Internet doesn't connect until IE10 runs. [13:35] - Using Windows backup tools for backups.[16:03] - Sharing printers and documents between Vista and Win8. [19:16] - Pick of the Week: 3D printed dress and call for 3D printer questions. [link]

Okay, okay, we're back! After a brief winter break Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:00] - When is the next Defrag show? [01:44] - Slow boot time on a Vaio, using Xbootmgr. [link] [link][04:34] - Audio problem with Windows Store apps. [link] [link][05:00] - Downloading the Windows 8 DVD. [06:40] - Apps that support notifications not populating. [07:50] - Win7 starting slow, file not found entries in Autoruns. [09:00] - Is there a way to not have a security information pop up on a web application. [09:45] - Start screen with multiple monitors. [11:00] - Error 0x80070522 when dragging files from network to root of C. [link][14:08] - Problems uninstalling Symantec Endpoint Protection 2012. [18:15] - Bad latency on mouse response with Touch Mouse.  [19:27] - IE 10 and IE 9 stop responding after a period of time. [22:00] - Second hard drive became read-only in Disk Management. [link][23:48] - Third monitor isn't working with video card.  [25:13] - Can you make Control-Alt-Delete go to task manager directly. [26:00] - Pick of the Week: SiliconDust HDHomeRun [link][27:45] - Pick of the Week: Saving images from browser to folders using hotkeys [link][28:35] - Pick of the Week: Mark Russinovich - Hunting Down and Killing Ransomware [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - RSS causing Outlook to crash. [03:00] - How to make desktop IE default browser in Windows 8. [04:00] - Creating a multiboot PC. [link] [link][06:00] - Way to include removable MicroSD drives in libraries for Surface. [link][09:23] - Activation error after installing SP1 on Windows 7. [10:34] - How to search for a string in a directory of text documents. [12:40] - Best method for copying raw drive to a new drive. [15:24] - More on mail app in Windows 8 [link][17:55] - Best practices for removing malware. [17:55] - Gov's Pick of the Week: Windows Defender Offline [link][23:50] - Larry's Pick of the Week: f.lux [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:26] - SBS 2011 email body blank redux. [02:40] - Upgrading to Windows 8, uninstalling a key.  [04:30] - Running Bing Desktop on Windows 8. [05:24] - CPU at 100%, restore, hang, replacing HDD. [07:48] - On Bing app, why are buttons disabled. [08:28] - Can old upgraded OS key be used after Win8 upgrade. [09:19] - Is there a full boxed version of Win8, [10:30] - Is there a way to get old keyboard settings from Win7. [11:47] - What if bugcheck occurs from an OEM's Win8 driver. [13:35] - What is best method to report bugs to Microsoft. [13:55] - How to disable auto search for printers in Windows 8. [14:52] - Is there ever a need to use ee377058 on a home desktop or laptop? [16:15] - How is Windows 8 so much better than Vista on same hardware? [link][18:30] - Is there a way to get a VHD to load when a machine boots on Win7 Enterprise. [19:35] - Is there a way to get Flip 3D back on Windows 8. [21:12] - When hitting 4GB of memory usage on WinXP 32bit, why does system slow. [22:56] - Running Vaio SVE15118FN on Win7 and has very slow startup time. (link)[24:20] - How safe is it to install a random font found on the web. [link][28:58] - Audio not playing from Windows 8 Store apps, works otherwise.[29:55] - Pick of the Week: Windows 8 Nook app. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:00] - Build wrap up and a look back.[01:52] - Larry's Forza Horizon weekend.[04:25] - Bing desktop not working in Windows 8.[06:10] - Email body is blank SBS2011.[08:00] - Recommendations for RAID0 with SSD's. [11:38] - What VPN infrastructures are supported in-box by Windows RT. [13:02] - How to get file drag and drop with Skydrive in Windows 8. [13:43] - Suggested method for installing Windows 8 Pro on a blank drive. [15:05] - VHD licensing issues. [16:00] - Using license key after upgrading to Windows 8. [17:49] - Cannot delete .vhd file. [18:27] - Is there a C++ API for seeing all in range wireless SSIDs and signal levels. [19:53] - How to make the Windows 8 onscreen keyboard bigger. [00:00] - Pick of the Week: Channel 9 Live at Build, Dave Campbell, Jeff Han, Defrag Tools. [00:00] - Pick of the Week: Wish Kickstarter project. 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:30] - Upgrading XP laptop to Windows 8. [01:43] - UEFI and installing Windows 8. [04:58] - Increasing speed on USB 3 via kb2581464. [06:35] - Can user install OS on RAM. [08:43] - Large files on corp network hangs. [11:06] - Disabling second monitor when playing a game. [12:12] - Batch files won't run without admin rights on Win7/64b. [13:52] - Need to recover data from Access 2003 DB without password. [15:41] - OnLocation crashes on 4 different PC's throughout day. [18:44] - Way to install Windows Updates closer to release. [20:24] - Blocking email address from spam doesn't actually stop it. [22:57] - Pick of the Week: Windows 8 PC Launch List [link][26:30] - Pick of the Week: MSR Intuitive ULs UIST 2012 [link][27:55] - Pick of the Week: XCom Enemy Unknown release [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [02:08] - Changing App Local folder via properties. [03:11] - Explorer crashes throughout the day. [04:39] - Outlook 2010 getting a sync error with Outlook.com email. [link][06:10] - Win8 restarting in first boot, restarting fine second time. [08:18] - Fan on Sony VGN-SR11M runs constant on Windows 8.* [11:00] - Getting to Recent Documents on Windows 8. [14:09] - Finding RSS button in IE10. [15:03] - Ethernet controller needs to be removed/installed on reboot. [17:58] - What is purpose of 100MB partition with Windows 7. [18:36] - XP Mode and Windows 8. [19:30] - Connecting 3 laptops with various problems. [21:53] - Fastest way to delete Recycle Bin with thousands of files.[23:17] - Seeing the size of sub-folders. [25:15] - Win8 associated emails with Mail rather than Outlook. [26:27] - Pick of the Week: Watching debates on Xbox Live. [link][28:04] - Pick of the Week: New version of Eye-Fi. [link] [link] [31:05] - Pick of the Week: Delta Six Controller. [link] Steps taken to repair Sony issue above: (Thanks Valerio) 1. Sony Shared Library Sony Shared Library, Version 5.9.0.03310 for Microsoft® Windows® 7 http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119 2. Setting Utility Series Setting_Utility_Series 4.0_082Q_4.0.00.17120.zip http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216 3. Event Service 7UPG_VAIO_Event _Service_5.0U_5.0.0.08040.zip http://www.sony.co.uk

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:31] - Pixel 0,0 redux [link][01:56] - Getting audio-only Defrag RSS.[02:47] - Excluding SkyDrive history on Win8. [04:21] - Properly reconstructing a user account. [05:54] - Setting up a firewall to allow all but blacklisted. [06:56] - Windows only sees 2TB of a 3TB drive. [07:44] - How to remove a file association rather than change. [08:40] - Recording system sounds in Audacity. [10:08] - Typical time for a 500GB checkdisk. [11:12] - Relocating AppData\Local. [link] [link][13:10] - Command line printing. [link] [link] [14:00] - Remote access to work PC from home. [15:43] - How to remove search history from Win8 File Explorer. [17:30] - Variation in copy speed from thumbdrive to SSD. [19:30] - Pick of the Week - Bing It On [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:38] - Screensaver locks after 15 minutes, can't change. [02:38] - Migrating type ahead predictive text.[03:53] - During system restore, what is it actually doing? [05:39] - Poking fun of Defrag spam. [07:40] - Pixel 0,0 is white bug. [09:48] - PlayTo option not available for MKV outside of WMP. [12:08] - PC locks up with external hard drive dock. [15:03] - Can't remove devices for VirtualBox. [16:15] - Using a network cable for transfer. [19:38] - Making function keys insert canned text. [21:05] - Time and date randomly changing. [23:24] - Task Bar shows with IE in kiosk mode. [25:16] - 7 Strange Ways to Cool Your PC. [link][30:44] - The Laptops That Turn Into Tablets [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:25] - Fastest way to Device Manager redux. [01:40] - OEM sticker keys redux. [03:56] - Hi to Siodmy. [04:00] - Error 80070002 when installing Windows Update. [link][05:21] - Forcing icon to always start new instance of an application. [07:47] - How to increase buffer size in Silverlight. [09:08] - How to get a foam Channel 9 guy. [11:51] - Way to search across, apps, files, and settings in Win8 search. [12:47] - Several apps on a PC lag after trying to close them. [15:36] - Adding unused partition to main partition. [17:05] - Pick of the Week: Nokia Lumia 920 and Windows Phone 8. [link] [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Titles bar size in Win8 redux.[01:43] - Making MS Cordless Phone work on modern OS. [08:08] - Deleted dual boot partition and now won't start Windows. [10:20] - Setting wireless adapter as first on Win8. [12:55] - Getting rid of old Windows folder after an upgrade. [13:50] - Is there a way to make Snipping Tool in Win8 active on launch. [14:40] - Where Windows Store apps are installed.  [15:48] - Suggestion for selecting error messages and favorites. [18:55] - Two WD USB drives not working together. [27:01] - Determining what was previously uninstalled. [21:57] - How to disable right click circle animation on Windows 7. [23:00] - Turning off write cache pros and cons. [24:30] - Unreal 3 engine running on Windows RT. 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - Gov's power policy tricks. [02:37] - Can key from OEM sticker be used with other install media. [03:20] - Using shift key to start IE under another user. [04:30] - How to remove frequently used items from Windows 8 File Explorer. [05:53] - Changing password via VPN. [link][07:15] - Using Control+N on IE vs. other methods for new windows. [08:57] - How to always keep a windows on top. [link][09:25] - What would cause USB device not connected error message. [12:24] - Is it possible to change chassis type reported by system. [14:35] - What's the shortest way to get to Device Manager. [15:30] - Pick of the Week: New Microsoft logo.

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:45] - Is running a 32bit Sysinternals app on a 64bit PC a bad thing. [02:24] - Longest question in Defrag history. TL;DR: Wobbily Win7 needs flattened. [06:39] - Accidently deleted Desktop tile in Win8, how to get back. [07:15] - What is Windows 8N version on MSDN. [08:13] - Is there a way to make title bars smaller on Windows 8.[09:33] - Aero transparency stopped working. [10:55] - Is there a way to have two Windows 8 apps on two different monitors. [11:35] - Can Windows 8 RP be upgraded to RTM or does it need to be flattened. [12:26] - Determining app compat. [link][14:16] - Pick of the Week: H+ The Digital Series [link][16:20] - Pick of the Week: Making Windows+X in Windows 8 do anything you want.

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:20] - Can system image be restored to a new drive letter.[01:30] - Can system image just be restored to a new SSD.[02:15] - Can system image from desktop be restored to laptop.[03:00] - How to turn off HDMI default audio device. [05:20] - Is it possible to have browser running from another user account.[07:06] - Is there a way to retain cookies for just one site. [08:18] - Can user get rights for install/uninstall but not admin rights.[09:29] - Change what power button does when pressed. [11:00] - Where can user get install media for laptop. [12:49] - How to tell if PC has Bluetooth. [14:00] - Deciding whether to install apps on SSD or HDD. [16:48] - Pick of the Week: Hybrid SSD/Platter drives deep dive. [link][20:35] - Pick of the Week: Channel 9 at JPL. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:28] - Do apps that claim to make your Internet speed faster do anything at all? [03:30] - If user creates a storage space using two non-system HDD, can user dual boot and recognize?[04:00] - Trying to delete folders, getting error on TrustedInstaller. Can user delete without formatting? [07:53] - How to change Standard User to Admin without removing and re-adding. [08:48] - How to rename User Account folder without breaking things. [09:40] - When clicking PDF, Acrobat doesn't start but shows process running.  [14:11] - User wants to setup 3x3 grid of monitors, is Win7 limited to number of monitors? [15:26] - Windows Update hangs.[17:50] - User can't change login password to previous password. [19:13] - Pick of the Week - Windows 8 RTM, WS2012 RTM, IE10 RTM, Outlook.com