The Defrag Show (HD) - Channel 9
Summary: Channel 9's tech support and troubleshooting show hosted by Larry Larsen and Gov Maharaj. Send your questions to DefragShow@Microsoft.com.
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Build, watch the Keynotes and more live here on Channel 9 (link) [01:00] - Channel 9's 10th Birthday (watch last day of Build) [01:14] - Update History on Windows 8.x [02:22] - Pause (and other keyboards) in CMD scripts [04:40] - What is KB2949809 for Windows 8.1 (link) [05:13] - HP Deskjet 6980 printer with the Surface RT (Windows Compatibility Center). Tip, try the 6520 class driver [07:08] - Tools to Dedupe OneDrive (link) [08:10] - How many thumb drives does Gov have in his pockets... [08:57] - Making IE Bing search use HTTPS [10:27] - Dell Window 8 laptop ISP broadband and Wi-Fi dongle results in no dns service or bad_pool_caller [11:50] - Remembering how to do Remote Assistance [13:58] - Turning off Windows 8.x auto screen brightness [14:41] - Delete Windows 8 VPN [15:23] - Windows 8.1 with failing hardware and system reserve partition [16:55] - Hardware and a software suggestion to capture and digitize the analog video, such as VHS tapes (link) [19:46]- Open multiple instances of an application in Windows 8.1 [22:07] - Disable the charms bar for touch-screen [23:46] - Pick of the Week: Word 1.1 and MS DOS 1.1 and 2.0 source released (link)
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:18] - Help with application installation, data and key management. [04:34] - Is there a way to remotely support Windows RT tablet without using Remote Assistance. [05:18] - Startech Docking Station with Surface 2 Pro. [06:53] - Creating a new drive with Disk Management options, MBR, GPT and more. [08:19] - Installing Windows 8 on Asus Vivo Book. [09:39] - Recovering corrupted Windows 8 install, reinstalling Windows 8. [10:42] - Which version of Office 2013 should I install, x86(i.e. 32 bit) or x64. [12:11] - Moving the Program Files folder to another drive. [14:10] - Pick of the Week: Easter egg-filled panorama of Seattle is Microsoft's latest Photosynth art project (link)
Microsoft tech troubleshooter extraordinaire Gov Maharaj, who fly's solo today, will walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1Defrag: Compatibility Series Part 2Defrag: Compatibility Series Part 3 (This post)[01:33] - Look back at Windows XP timeline [04:33] - Windows Vista [05:41] - Windows 7 [08:01] - Today [12:42] - Migration Tools [14:29] - Application Verifier (link) [17:25] - Using Driver Verifier to identify issues with Windows drivers for advanced users (link) [17:54] - Setting Up Kernel-Mode Debugging Manually (link) [21:50] - Check Builds [22:37] - Boot Parameters to Load a Partial Checked Build (link) [24:10] - Send your really hard migrations from Windows XP issues and stories to DefragShow@microsoft.com
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1Defrag: Compatibility Series Part 2 (This post)Defrag: Compatibility Series Part 3 [01:00] - Part One (link) [01:04] - Handle change well [06:42] - Compatibility Administrator (link) [10:17] - As a developer, how well do you need to know about shims/Compatibility Administrator? [21:42] - Version Helper functions (link) [28:04] - Citrix AppDNA (link) [29:23] - ChangeBASE (link) [32:21] - Pick of the Week: The Enhanced Mitigation Experience Toolkit [EMET] (link)
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1 (This post)Defrag: Compatibility Series Part 2Defrag: Compatibility Series Part 3 [00:30] - Compatibility series related to Windows XP end of support. [24:54] - Migration Resources [25:08] - Application Compatibility Toolkit (ACT) (link) [26:03] - Compat Inspector User Guide (link) [26:42] - Modern.ie (link) [27:44] - Migration and Application Compatibility (link) [28:02] - Office Migration Planning Manager (OMPM): Office Compatibility (link) [29:18] - Simplifying Windows 7 Migration with the MAP Toolkit (link), Microsoft Assessment and Planning Toolkit (link)
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] - Pick of the Week: We have a CEO. [01:17] - Setting OneDrive folders for online/offline update. [02:13] - 8.1 not downloading through proxy, but other updates are okay. [03:33] - User doesn't see 8.1 update in Store. [04:50] - UI hangs 1-2 seconds when playing games. [07:50] - Is it possible to burn an .ISO through command line. [link] [link][09:17] - Windows 8 laptop doesn't have key sticker, how to find key. [10:40] - Trying to merge multiple partitions on a new laptop. [12:41] - Where to find updates log for modern apps. [13:43] - How to get into safe mode on Windows 8. [14:34] - How to tell if a tile opens a Windows Store app or desktop app. [16:54] - Pick of the Week: Bill Buxton and Jeff Han interview. [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:19] - Is it possible to move the volume overlay. [02:23] - Way to copy group policy from W2k8 to W7 PC immediately.[04:11] - Domain joined PC with old password issues. [05:35] - Is it safe to move a laptop performing a CHKDSK. [09:37] - Way to mount and dismount a HDD with scripts. [10:45] - Systray volume not changing headphone volume. [11:50] - Using a flash drive to extend memory to fix mem leak. [14:57] - How to boot without touch on broken touch PC. [15:30] - Pick of the Week: Guitar Pro [16:34] - Pick of the Week: Tobii Rex
Our last show in the makeshift studio, next week we'll be back in the Channel 9's Studio A. Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:55] - Netlogon will not start. [03:10] - Got message "The Microsoft iSCSI service is not running."[04:50] - Question about liquid in a HDD from a Meijer video. [06:47] - How a ransomware file might act when SkyDrive sync'd. [10:25] - Remoting with IPv6 with a IPv4 client. [13:28] - Encrypting a MicroSD card on Surface 2 (not Pro). [14:12] - Where is the best place to report Windows bugs. [14:58] - Getting the most out of RAM and CPU. [18:47] - Graphics driver hosed, how to get to Safe Mode. [20:05] - Flash games freezing computer. [21:40] - Pick of the Week: CES videos with Gavin.
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - Questions and concerns about encryption. [07:26] - Why do some apps have mouse lag. [link][10:35] - Does dock work with Surface 2 or just Pro? [12:00] - Would like AV to only use one core. [14:19] - Backup option for Windows 7, and long distance support. [23:10] - Pick of the Week: SpaceGlasses.com [link][25:21] - Pick of the Week: Windows 8.1 Panorama feature. [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Possible faulty RAID controller. [link] [05:00] - Using SkyDrive to access files on another PC. [06:24] - User wants to roll back from IE11 to IE9 on Windows 7. [08:37] - Pluses and minuses of Storage Spaces and NAS. [14:18] - Copying files without changing owner or permissions. [15:48] - Questions about setting up RAID. [17:50] - Can you use a DLNA BluRay as PC drive? [18:42] - Troubleshooting randsomeware PC. [21:12] - Trying to pin ProcExp to Taskbar. [22:13] - PC restarts in the middle of the night. [23:08] - Making a directory always show large icons. [24:22] - Pick of the Week: Seiki 50" 4k TV as a PC monitor. [link] [link] [link][30:55] - Pick of the Week: Larry's Photosynth Camera Roll [link][34:44] - IPV6 on Comcast. [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:07] - Update on previous show with migration documentation. [link] [03:39] - 8.1 only contains GDR files and no longer LDR/QFE. [06:16] - Unexpected behavior when shutting down laptop. [07:59] - Windows Server 2012 R2 "Your PC ran into a problem and needs to restart" message.[09:44] - Folder matching when doing a search on Windows 8.1 modern search. [12:28] - MSE slow down when opening a folder full of .exe and .rar files. [13:36] - Folder changes in libraries, now showing default icon and error message. [15:22] - Password management and removing one password versus all. [16:48] - Gov's Pick of the Week: Gaming mouse lag mitigation in Windows 8.1. [link][20:08] - Larry's Pick of the Week: PC Gamer's Large Pixel Collider. [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:29] - Follow-up from Robert on licensing. [01:56] - BCD Windows boot failure happening occasionally . [04:12] - What Surface case is Gov using? [link][05:18] - Multiple questions on Windows 8.1 upgrade. [06:56] - HP Microserver N40L hangs getting ready to do 8.1 upgrade. [08:00] - HP G62 overheating issues. [10:45] - Long CHKDSK pause at 42%[12:19] - Larry's Pick of the Week: Surface 2 Tips and Tricks [link] [13:55] - Gov's Pick of the Week: Keeping safe online.
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:35] - Dual boot Windows Server 2012 partition and Windows 8 from VHD. [03:56] - Replacing HDD, installing Win7 HP SP1 ISO without new activation key. [04:40] - Is it possible to change tile colors in Windows 8 like on WP8. [06:33] - What is preferred over icon overlays. [08:24] - Mouse Without Borders will not auto start after shutdown. [11:21] - Can user have VMware Windows 7 VM run in Hyper-V? [13:06] - How many bug checks should prompt you to flatten PC. [16:45] - How can I get my home computer to just log in without having to type a password every time? [link][21:16] - Pick of the Week: Kerbal Space Program [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:10] - Gov talks me out of a mobo upgrade. [link][05:00] - 70-660 exam is retiring, what will take its place? [07:00] - Can you install an OS from an .iso file when booting to a VHD? [08:30] - How much RAM is necessary for a RAM Disk and how does one determine how much to allocate? [11:27] - How to send a message to group chat from Windows command line. [12:22] - How to copy files with same extension from hundreds of sub directories to a single folder without overwriting. [14:00] - Is there a log that would track errors in a copy operation. [14:33] - How to lock applications to users per application. [16:33] - How to get an app to trigger on Windows 7 Shut Down. [00:00] - Pick of the Week: Build reruns [link]
Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:18] - What's the app with the Swiss Army knife icon? [01:05] - Storage Spaces not spinning down when unused. [03:02] - Outlook asks to be default mail program on every start. [04:38] - Out pick for a Haswell-based laptop. [07:15] - Drawbacks, incompatibilities, licensing with Hyper-V boot on laptop. [12:20] - Unable to view help with PerfView. [13:54] - Increasing icon overlay in Windows Explorer. [14:25] - What is LogonUI.exe /flags:0x0? [14:54] - Why Win7 uses taskeng.exe and Win8 uses services.exe. [link][16:45] - Isn't there some benefit to using SuperFetch PreFetch on SSD? [18:16] - Pick of the Week: Project Spark [link]