Summary: Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [02:08] - Changing App Local folder via properties. [03:11] - Explorer crashes throughout the day. [04:39] - Outlook 2010 getting a sync error with Outlook.com email. [link][06:10] - Win8 restarting in first boot, restarting fine second time. [08:18] - Fan on Sony VGN-SR11M runs constant on Windows 8.* [11:00] - Getting to Recent Documents on Windows 8. [14:09] - Finding RSS button in IE10. [15:03] - Ethernet controller needs to be removed/installed on reboot. [17:58] - What is purpose of 100MB partition with Windows 7. [18:36] - XP Mode and Windows 8. [19:30] - Connecting 3 laptops with various problems. [21:53] - Fastest way to delete Recycle Bin with thousands of files.[23:17] - Seeing the size of sub-folders. [25:15] - Win8 associated emails with Mail rather than Outlook. [26:27] - Pick of the Week: Watching debates on Xbox Live. [link][28:04] - Pick of the Week: New version of Eye-Fi. [link] [link] [31:05] - Pick of the Week: Delta Six Controller. [link] Steps taken to repair Sony issue above: (Thanks Valerio) 1. Sony Shared Library Sony Shared Library, Version 5.9.0.03310 for Microsoft® Windows® 7 http://www.sony.co.uk/support/en/product/VPCSA4W9E_XI/downloads/SOASSL_00249674__0042_6119 2. Setting Utility Series Setting_Utility_Series 4.0_082Q_4.0.00.17120.zip http://www.sony.co.uk/support/en/product/VGN-SR11M/downloads/Preinstalled_Utilities_4216 3. Event Service 7UPG_VAIO_Event _Service_5.0U_5.0.0.08040.zip http://www.sony.co.uk
