The Defrag Show (HD) - Channel 9

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - PC locked except mouse movement. [09:26] - Process Explorer displaying Chinese font.[11:01] - Zune retaining podcasts, how to delete. [13:43] - How to use relative links in Excel. [17:38] - Bug Check related to ATI driver.[21:34] - Win7 print bubble message gone, how to get back. [22:51] - How to delay loading apps on startup. [link][27:20] - PC unable to boot from USB thumbdrive. [30:35] - How to set window bigger than screen size on Win7.[34:04] - How to disable Aero Snap. [35:50] - Pick of the Week: Defrag Tools

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:10] - Defrag is back! [00:25] - How we spent our summer vacations. [02:20] - Rebooting takes too long. How to troubleshoot.[06:42] - UAC prompt even when not turned on. [09:41] - What generator does Larry use? [13:01] - Mapped drive doesn't connect on reboot. [14:45] - PC running hot and throwing bug checks. [17:57] - Best use for extra RAM.[21:03] - Picture folder says it needs priv to access. [23:35] - Is there a way to get advanced format HDD to work with OEM recovery discs. [link][25:12] - Thoughts on RAID 0 with SSD's? [27:04] - Gov's Pick of the Week: Booting off a VHD. [link][29:26] - Larry's Pick of the Week: Tech Ed Europe C9 Live videos on demand. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Note: We'll be off for several weeks in June while Channel 9 broadcasts live from Tech Ed North America and Tech Ed Europe. (This episode was posted from the passenger seat of Project Detroit) [00:50] - Large Disk I/O on Win7 from Symantec.[02:06] - Windows Backup not working after a virus. [04:15] - Booting from install DVD on upgrade not working. [06:30] - Error 1910 Could Not Remove Shortcut on uninstall. [09:25] - No sound via HDMI to DVI. [11:34] - How to configure FTP to IE but web to Firefox. [12:51] - Upgrade from 32bit to 64bit without flattening PC. [15:55] - Can Win7 use XP's right-click Edit menu. [17:18] - Making Windows 7 case sensative. [20:38] - Problems after upgrading from Win7 Home Prem to Ultimate.[22:13] - Offline installer for IE9. [link][23:14] - Can user install from LAN or should they copy down before running an installer. [25:07] - Larry's Pick of the Week: Microsoft View of the Future Workplace. [link][00:00] - Gov's Pick of the Week: Private Cloud. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:48] - Picking a laptop for HyperV. [02:45] - Tip for IE desktop shortcuts. [Fences link] [03:59] - WD My Book USB 3.0 speeds. [Firmware link] [Note: Yes, it was megaBYTE, not megaBIT][06:58] - Corrupted MFCM80.DLL [06:58] - Keep CMD window up rather than auto closing. [08:35] - Can power scheme be changed via registry.[link][09:38] - Can't see external HDD when connected to PC. [16:04] - Will having apps on SSD speed up PC if OS is already on SSD.[18:02] - Pick of the Week: Sharp Keys

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] - Can Windows Home Server run Media Center. [link] [link][03:40] - Junction on folder using Skydrive. [05:01] - Preventing Skydrive from copying large files to local PC. [link][06:30] - Why icons refresh after adding a bookmark. [07:20] - Error 1325 <username> is not a valid short file name. [09:35] - What * actually does in a Windows Explorer search.[12:54] - Clicking on any menu item crashes apps. [15:09] - Can onboard VGA be used along with a PCI video card. [17:44] - Way to get an icon's right click properties from Task Bar. [18:37] - Pick of the Week: New line of Lenovo laptops. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:28] - Wifi shows an unsecured router but it is set to use WPA2 [link][02:50] - Is there a way to exclude file types from Start Menu index[04:24] - Question about Gov's version of Bing [link][07:30] - EvilDictaitor shout out on KB2694771 [link][09:00] - Windows Update limited screen resolution [10:36] - Is there a way to kill the Virtual PC Host process[11:36] - SSD changed from Drive0 to Drive1, can DiskPart change back[12:20] - Pick of the Week - Dexpot Beta 16 [link][15:50] - Pick of the Week - Hotfix KB2617858 [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:35] - PAE redux. [02:11] - Using Sysinternals Junction.exe for SkyDrive remapping. [02:57] - Differences between SkyDrive and Live Mesh. (link)[04:06] - SkyDrive with encryption redux. [link][04:48] - VHD boot & Windows SKU's redux. [05:26] - How to have Wallpaper show in lock screen. [link][06:17] - Remote desktops use keyboard layout for host machine, is there a workaround? [08:23] - PC wakes in middle of the night. [10:34] - Will old laptop benefit from a SSD. [12:50] - Pick of the Week: Shapeways. [link][17:34] - Pick of the Week: The Arsenal of Halo 4. [link] 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:33] - A better way to elevate CMD window. [01:10] - Gov adds on to deleting or moving files without a scan first. [04:36] - Request for Gov to talk more about WRM remote admin method. [05:54] - System time randomly going backwards (or slowing). [07:36] - Chat about Skydrive. [link][10:32] - Which types of accounts have Run As Admin option. [12:15] - Can memory above 32bit limit be used for anything. [13:17] - Can't remove network drive, shows red X. [14:35] - How to copy files from a bad drive without clicking through errors. [16:45] - Pick of the Week: Windows Security Essentials 4 released. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. Gov will be back next week. [00:20] - Is there a way to make moves in Windows Explorer immediate.[02:50] - Why CHKDSK comes up when PC starts sometimes.[06:53] - Received email asking for personal information from Microsoft. [link][08:46] - Windows Update not completing, error 800B0100. [link][15:12] - Windows Media Player delays on start. [21:43] - Can you install Windows 8 over Windows 7. [link][24:45] - How to log usage of apps throughout the day. [29:52] - How to drive 4 monitors with a small form factor. [link][36:05] - Need something for Windows like SMEM for Linux. [MarkRuss] [VMMap] [RAMMAP] [45:48] - How to keep Bluetooth from starting on boot. [47:02] - How to tell Windows to only index .exe's in folder.[48:30] - Pick of the Week: 10 Things You Didn't Know Your Lumia Could Do [link][49:57] - Pick of the Week: Campus Tours [link] [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. [00:15] - Outlook and Exchange redux. [link][00:58] - Bringing up elevated host file redux. [02:39] - Another autologin/lock method. [link][05:04] - Troubleshooting Bugcheck: 0x00000116[11:18] - Long post time on ASUS motherboard. [16:28] - Why after reinstall some file names are blue. [18:02] - How to get Wifi networks via command line. [20:36] - Can scrollwheel be less than 1 line per click? [23:21] - Do you need to add all executables to path? [link][25:30] - Pick of the Week: Sysinternals Administrator's Reference [link][26:50] - Pick of the Week 2: Kinect enabled Skyrim coming. [link][27:20] - Pick of the Week 3: 1366x768 beats out 1024x768. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. [01:10] - Windows XP Mode icon doesn't show up in search. [02:40] - How to uninstall Win8 Metro app entirely. [03:29] - Can user run Office 2010 and 2007 side by side. [05:52] - Can PC be setup to log all the way in and then lock. [link] [link][11:00] - How to setup PC for multiple time servers. [link][13:02] - Can't open .chm file from network share. [link][18:00] - Way to change look of folders. [link] [22:00] - How to cycle between windows in a single app.  [24:46] - Text size between two monitors of varying resolutions. [27:19] - Making VS open as admin on icons recent items. [33:40] - Is there a way to use command line to open Notepad as admin. [36:58] - Can you login as admin on RD where remote machine doesn't have a password. [39:06] - Can you restrict permissions on a folder even for administrators?  [44:33] - Network bandwidth taken when machine is logged on. [link][48:40] - Pick of the Week 1: Windows Internals Part 1 [link][51:51] - Pick of the Week 2: Zero Day [link] [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:04] - Can't delete a restore directory after backup. [04:53] - Blu-Ray won't play on PC. [08:38] - Best way to move My Documents to a microSD card.[10:43] - SSD drive running out of space, can user make hiberfile smaller.[13:20] - Since using Bing RSS for desktop theme, PC shuts off after short time.[17:33] - Webcams not working on PC.[19:10] - What's the difference between a router, a switch, and a hub, and how should they be setup in a typical home setup with cable modem? [25:16] - How to setup a password just for Outlook to keep people using your PC from browsing your mail. [link][26:15] - Is there a way to verify a valid email address without using Telnet? [28:20] - How do you change the default file type to save to in MS Paint on Windows 7. [29:24] - How do you set a different font for the Command Window? [32:00] - Pick of the Week: Microsoft Script Explorer for Windows PowerShell. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:20] - Gov clarification on read-only account in Windows. [02:40] - WPA when replacing mobo and CPU. [05:53] - Copying music directory and retaining metadata and album art. [07:54] - Prevent emails from having Winmail.dat attachments. [link][08:56] - Thoughts on deploying Win7 with UAC turned off. [11:10] - Do you need reader apps installed to index content like PDFs? [12:23] - Missing codec error playing DVD on Windows Server 2k8.[14:20] - Best way to copy a DVD if user only has one drive. [15:50] - What format method for compatibility between PC, Mac, and Linux. [exFAT for XP][19:40] - Pick of the Week: Hanselman on installing Windows 8 off VHD. [link] 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:37] - Wants media server to sleep at the right times. [02:53] - Is there a Powershell script to shut down non-essential processes? [05:55] - PC randomly restarts, possibly .NET related. [07:47] - How to do a complex search in Outlook. [link][10:55] - Is there a read only user account on Windows? [12:38] - FPS games not working on MouseWithoutBorders setup. [14:25] - Office 2010 isn't installing correctly. [link][15:50] - How can user do a Kinect chat with more than one person. [link] [link][17:55] - Pick Of The Week: Applied Sciences Group Interactive Display. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:43] - Windows search not performing as user expects, why?  [03:51] - User wants more selection in how Windows Updates install.  [06:56] -  How to have different backgrounds on spanned monitors. [08:45] -  Left click not responding on IE9. [link][10:30] -  How to get OS to ask what to do when hitting power button.[11:15] -  Can user disable Windows reboot after an install. [12:45] -  Do you really need to reboot after every driver install? [17:15] -  How to safely delete data in an MDB, does it store data outside file? [18:18] -  Can user set config files to open with admin priv? [20:26] -  How to remove duplicates in Favorites. [link][21:19] -  How to remove exif data in an image. [23:39] -  Pick of the Week: Consumer Preview of Windows 8. [link]