The Defrag Show (HD) - Channel 9

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:19] - Windows 8 connected account wifi configurations sync. [02:40] - Can you set problem step recorder to remember settings. [05:17] - Getting deleted fonts from WinSXS folder. [07:30] - Removing DWM artifacts on desktop. [10:30] - Only admin who added printer can change settings. [11:38] - How to change system drive from E: to C: [15:27] - Getting more desktop space. [link] [link][17:40] - Simple command for full network path.[19:00] - How to tell if a SSD is thrashing. [24:19] - Pick of the Week: Beer pouring robot overlord. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:10] - MVC vs Webforms[04:06] - Can user ignore name mismatch related to KB2838669[04:47] - Delete action on a NAS taking too long. [06:10] - 2560 resolution changing back to 1920 on restart. [08:30] - Do you really need to install drivers that come with a monitor? [09:28] - Getting file properties seems to be non-linear based on number of files. [11:21] - How to determine component types for drivers.  [14:20] - How to tell when someone has logged on to your PC. [15:45] - How to determine which type of RAID you're using. [16:45] - Drive prompts to format when trying to access it. [19:00] - Booting people connected to a share on your PC. [22:00] - Pick of the Week: Xbox One 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:58] - Beam Me Up on Bing. [01:47] - Way to clone original HDD to SSD with recovery partition. [03:35] - How to deactivate a Windows license to reinstall with new drive. [link] [link][05:28] - How to extract wifi passwords to put on new laptop. [06:35] - Tiles on Start Screen looks incorrect after changing fonts. Yes, I pronounced Segoe wrong. [10:00] - Request to go through power config from previous show.  [11:00] - What is the difference between Bitlocker on Windows 7 and Windows 8. [link][12:29] - What specifically triggers UAC prompts. [16:50] - Domain policy won't allow writing to external drive. [19:07] - Methods to send sound from one PC to another. [20:46] - Pick of the Week: Transparent gadgets [link] 

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:17] - Network card getting a red X. [04:22] - Can't read .hlp files on Windows 7. [link][05:26] - What actually goes on with automatic maintenance. [link][08:08] - Is it a good idea to move pagefile to another drive. [09:20] - Perils of just cutting power to turn off a PC. [14:22] - Admin account not acting as an admin account. [18:07] - Using higher res icons for folders.  [21:27] - Thumbnails in a directory are not filling in. [00:00] - Pick of the Week: NettleBox virtual holography. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:20] - Explorer won't run, clicking icon or Windows+E shortcut. [03:38] - Network icon in SysTray showing Limited Access. [08:35] - Getting bug check with Win8, possibly from HyperV. [10:25] - How to rename user profile and retain settings. [12:10] - How to browse drives that are offline. [14:04] - What does the "Full Range" speaker setting do in Windows. [16:36] - And now a message from our spammers. [17:47] - Pick of the Week: What are some of the touch laptops we like? [link] [link] [link] [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:15] - Remote software not working over existing network. [link][11:07] - Modern apps not working when clicking tiles. [15:53] - Running PC on all cores vs parking cores. [16:50] - Running multi-mon mix of portrait/landscape.[19:03] - What does MSE see. [20:30] - How to reset a camera that no longer triggers auto-play. [21:26] - Splitting traffic over network and VPN. [22:36] - How to increase volume on laptop or headphones. [26:24] - Adding files to a rar archive without unhiding it. [27:43] - Running a task for testing. [28:38] - Pick of the Week: Depth Sensor Shootout [link]  

Microsoft tech troubleshooter extraordinaire Chad Beeder (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:24] - DPC Watchdog update from previous show. [link][05:55] - Keyboard missing some keypresses. [07:52] - Looking at browser history. [10:28] - Outlook showing friends birthdays but not own. [11:32] - MSTSC behavior not consistent. [12:45] - Sending us a Proc Dump. [link] [15:00] - Search no longer showing auto-suggest. [17:12] - Task bar on wrong screen after detaching. [19:12] - How to restart Task Bar without rebooting. [20:33] - Windows Store app fails on update. [21:47] - Screen doesn't paint in IE sometimes until scroll. [22:53] - How to make CMD window wider. [24:49] - Suggesting on re-enabling PIN logon. [25:50] - How to MKLink to share so web can save files to it. [29:05] - Pick of the Week: Auto-hiding Task Bar based on tablet orientation. [link]    

Microsoft tech troubleshooter extraordinaire Andrew Richards (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:18] - Just install 7-Zip. [01:20] - 3D things Siodmy would print. [03:22] - Time consuming reinstall of OS. [05:42] - Chad Beeder update on monitor turning off after 1 minute at lock screen. [link][06:40] - "Leftovers" after uninstalling legacy apps as related to Windows Store apps. [14:16] - IE crashing but unsure how to get good dump from the right process. [20:57] - PDF displays every time user starts PC. [22:00] - Renaming Microsoft account. [link][23:53] - Getting bugcheck DPC_Watchdog_Violation 0x00000133. [28:30] - Where is the temporary profile stored on Windows 7. [29:50] - Pick of the Week 1: Developing an app with VS 3D Starter kit. [link][30:36] - Pick of the Week 2: Unity 3D conference sessions are available for download. [link][31:30] - Pick of the Week 3: Movi M10. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:20] - Way to install a portable version of office on a USB drive. [link][03:25] - Norton AV and action center not cooperating. [04:50] - Logitech setpoint not letting user configure buttons. [07:02] - User gets SESSION_HAS_VALID_POOL_ON_EXIT(ab) bugcheck. [links 1, 2, 3][10:05] - BluRay drive causing driver power state failure bugcheck. [14:07] - How to set drive letter for removable drive. [15:54] - Seeing most recent updated folder. [16:30] - Differences between Program Files and Program Files (x86). [18:45] - IE was running slow, IT person fixed it, now has "black eye". [20:13] - Changing the speed of a laptop touchpad without changing speed of mouse. [21:19] - Is it safe to delete appdata/local/temp? [23:29] - Encrypting a drive with NTFS junctions. [24:25] - Pick of the Week: Free 3D Studio Max tutorials. [link][25:55] - Pick of the Week: Channel 9 app in Windows Store. [link]  

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:38] - VS C# project release version won't run but debug version does. [02:31] - KB2760600 OneNote 2010 update continuously tries to install. [link][03:48] - IE9 and IE10 hangs to white screen and crashes. [07:57] - Display sleep time out doesn't persist on lock screen. [09:22] - IE process hangs using many tabs with Flash content. [11:10] - How to see version number on a .ax file. [11:55] - How to change systray date from yyyy/mm/dd to mm/dd/yyyy. [12:46] - Can drivers other than display be installed without uninstalling old ones? [14:00] - Dealing with malware if rootkit tools can't find it.  [15:53] - Is there a way to move AppData from primary to another drive? [16:58] - What is the Windows Security Button and where is it located? [18:45] - Way to minimize apps when computer locks. [link][20:47] - How to remote to machine where it isn't enabled. [link][23:50] - Pick of the Week: Kinect update. [link][00:00] - Pick of the Week: Win8 Handbook. [link][00:00] - Pick of the Week: MS MVP on Surface Pro as main PC. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[02:05] - Command line for disabling hibernation. [02:22] - Problem with Sysinternals util replicating on Skydrive. [04:15] - Setting display dim vs lock period. [05:50] - Superfetch on Windows 8 vs. Windows 7. [07:07] - Iexplorer.exe hangs until process is killed. [08:42] - Can't partition drive less than 400GB. [10:00] - Can I use VGA on MB for third monitor along with video card. [13:01] - Doing a system restore from Windows 7 to Windows 8. [15:28] - Pick of the Week: Mind Control for Gaming. [link][18:50] - Pick of the Week: Viewing Folder Sizes in Windows Explorer. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:33] - BSOD on Windows 8 with driver power state failure. [02:36] - Windows snapping with voice command. [link][04:09] - After a Win 8 upgrade, recorded TV and DVD's have no sound. [07:00] - Making a WMC add on. [08:13] - Disabling windows snapping.  [09:03] - Uninstalled NVidia driver, Windows installed standard driver. [11:42] - Removing recovery partition in Windows 8.[13:20] - Pick of the week: Watch monitor for local and network drives. [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:48] - Fastest way to get to a control panel item. [01:24] - Disabling hibernation to save space on smaller SSD. [02:16] - User getting 0xC000000D, [04:04] - Can time between background images be shortened? [05:27] - Installation stalling, uninstaller stalling.[link][09:06] - When using reinstalling Win8 on a tablet, will user need to reinstall all updates? [10:35] - Why does Excel empty the clipboard on start? [link][00:00] - Pick of the Week: IFTTT.com [13:07] - Pick of the Week: Server app for WindowsRT [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:43] - Keeping notifications onscreen longer. [02:25] - Way to use CCD scanner in Windows Store application. [06:19] - Showing full path of directories. [08:09] - Logged on to Win7, missing all passwords. [09:41] - BCDEdit, getting back to graphical boot menu. [11:37] - Waking computer in new location doesn't find network. [12:57] - Will USB 3 charge a phone faster than USB 2. [13:48] - Lenovo Twist has two unknown devices. [14:50] - No apps found when doing a search, video submission. [link][17:00] - Pick of the Week: Clipboard Store App [link]

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:30] - Task Bar icons not working as expected for Min/Maximize. [03:30] - Pop up windows opening behind active windows. [05:40] - Doing a 'deep scan' with MS Security Essentials. [06:36] - Problems accessing UNC paths. [09:25] - Way to get an email notification on server BSOD event. [link][10:38] - Difference between memory shown and usable. [12:24] - PC taking 10 minutes to boot but restarts faster. [15:20] - Speech Narration not working in Office 2007. [16:08] - Getting rid of a toolbar. [16:50] - Space taken in ProgramData\Microsoft. [link][20:29] - Changing computer names on network with PS script. [22:51] - Searching photos by tags. [23:33] - Pick of the Week: Reallusion iClone 5 + MoCap with Kinect [link] [26:00] - Pick/Anti-Pick of the Week: Massive Collection of Registry Tweaks [link]