Product Love

This week on Product Love, I sat down to talk to Hubert Palan, CEO and founder of productboard. Hubert believes that there are two parts to every product: delight and functionality. We primarily buy products for functionality, but delight is the factor that converts casual users to advocates. Listen more on why you should invest in product delight.

This week on Product Love, I talked to Hiten Shah, co-founder of FYI, Product Habits, KISSMetrics and Crazy Egg, about feature adoption and retention.

When is the last time you witnessed something so random and delightful in a product that you had to tell someone about it? Think back to a time you shared that kind of excitement with your colleague over a software product. This week on Product Love, I talked to Niels Hoven about those moments. Previously, Niels did Product at ClassDojo, and was the VP of Product Development at Pocket Gems. Currently, he’s a product manager at Cloudflare. On this week’s episode, Niels shares his experiences as a product manager in the gaming industry, and why small delightful moments within the product are important customer experiences.

April Dunford joins Product Love to talk about product positioning by Eric Boduch

Wes Bush joins Product Love to talk about product-led growth by Eric Boduch

This week on Product Love, I talked to Ryan Powell of SproutSocial about storytelling, and building creativity. He has a refreshing perspective on the role of the product manager -- there's just so many archetypes that try to encompass the role, but storyteller is definitely a unique way to look at it. Rather than being fixated on scrum versus kanban or grooming the backlog, think about how you can empower your teams and your customers through looking and listening for powerful stories.

This week on Product Love, I sat down and talked to Daniel Elizalde. Daniel has helped over 1,200 product professionals, taught at Stanford for three years, and he's also now the VP, Head of IoT for Ericsson. I think it's safe to say he's pretty much the expert on IoT product management. We talked about his decision framework as well as the four pillars of product leadership.

This week on Product Love, I talked to Dheerja Kaur, the Chief Product Officer of theSkimm. We discussed topics of alignment--how do we get everyone in the company onto the product vision?? Luckily for her, their product vision ties into the company vision. Dheerja also makes the case that great product vision and alignment start from the top, and she also provides tips on how product managers can start evangelizing the roadmap within their own company.

Mihir Nanavati joins Product Love to talk about alignment in product management by Eric Boduch

This week on Product Love, I sat down with Hannah Chaplin, the CEO of Receptive. We talked a lot about wanting to connect more with customers. Hannah finds it through roadmaps, which Receptive shares with their customers. This led into discussing feedback, which admittedly, is an emotional experience. Customers can be overly joyous when they share feedback, or extremely frustrated whereas product managers probably feel the same way. So how do we facilitate those conversations better? How do we make each side feel acknowledged? Lastly, we discussed the idea of feedback libraries. Terminology is a lot more important than you think. Referring to something as a library rather than a backlog, can give you a huge sigh of relief. Listen to the episode above to find out more, and let me know your thoughts.

Brianne Kimmel joins Product Love to talk about product-led sales by Eric Boduch

This week on Product Love, I talked to Kyle Poyar, VP of Market Strategy, about pricing. We discussed how pricing is seen as a dark art sometimes, but it shouldn't be. In fact, it's an essential part of product management that requires training and a lot more noise. Interested in hearing how to strategize pricing? Listen to the episode to learn more.

This week on Product Love, I sat down with Randhir Vieira, the VP of Product at Headspace. Headspace is a mission-based company, and that changes a lot of the things they do. They have the North Star of trying to uplift everyone's happiness and health, as something to guide their decision-making process. Is it better to have mission-based companies? Can any company become mission-based?

This week on Product Love, I sat down with the VP of Product at Medium, Michael Sippey. We discussed a lot about hypotheses. We all know the theory of change--if you change X, it will lead to Y result. But why not apply it to product management? Well, first, you need a really compelling hypothesis that is bold enough, and worth the development cycle to produce Y. How has your team created hypotheses?

In this week's episode of Product Love, I sat down with the SVP of Product, Christopher O'Donnell. We talked a lot about how Christopher built the startup, Sidekick, within Hubspot. Should all product companies be doing this? How does one go about implementing a startup within one?