The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

Did a video promoting a dental seminar actually make Dr. Rich hurl? Well, almost. Find out why in this episode of The Dental Practice Fixers dental podcast for dentists, and also learn about why it is often a bad idea to get distracted by passive income and side hustle opportunities. Then we present some of the strangest mystery shopper calls in the history of the show!

Ready to improve your cash flow and decrease your overhead in 2023? On today's episode of The Dental Practice Fixers dental podcast for dentists, we'll reveal ten things you can do right now to get 2023 off to a great start. And then, four mystery shopper calls  - four bad results. Don't make the same mistakes!!

What are two questions you should ask every patient during the initial exam that will totally WOW them? On today's dental podcast for dentists, Dr. Richard Madow reveals that, along with a simple trick you can do that will actually get patients to ASK YOU for cosmetic dental procedures! It's easy, fun, and something you should be doing anyway. And then, the mystery shopper calls get totally crazy! Don'miss this episode!! Got a question for the podcast? Send it to info@madow.com.

Want your patients to accept more treatment, get adult fluoride, and all that other good stuff? In this episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow shares how an experience at a hotel led him to realize an extremely important step in influencing our patients. It will help you become a better leader as well!!

Why be the best practice at what you do when you can be the only practice who does what you do?! It's much easier than it sounds, and on this edition of The Dental Practice Fixers Dr. Rich will show you how! Of course we follow that up with three mystery shopper calls (yikes!) and a very special offer! And oh yeah - we talk about The Waffle House and The Grateful Dead too!!

Do you have a supercharged perio therapy department, or a glorified "cleaning lady" doing bloody prophys? If you're like most dental practices, unfortunately it's the latter. On this week's podcast we give five reasons why, and simple solutions to get your patients healthy and increase practice revenues. The theme continues on the mystery shopper calls, and the results were pretty dismal.

There is something that most dentists do every single day that causes chaos, confusion, and makes the practice not nearly as productive as it should be. But fear not - in today's episode of The Dental Practice Fixers dental podcast for dentists we have a solution! Then on to the mystery shopper calls, where someone actually gets it right....kinda...... Don't miss it!

What do the Choco Taco and getting your patients to refer and schedule their treatment have to do with one another? Lots! In this episode of The Dental Practice Fixers dental podcast for dentists, we explore why Dr. Robert Cialdini's "Principles of Influence" are so important in your practice. Then the mystery shopper calls take a weird turn as a dentist actually answers the phone!

There is something that afflicts most dentists, and it can cause severe problems in their practices and lives. It's called "Paralysis By Analysis," and we give some symptoms and solutions on this episode of The Dental Practice Fixers, the dental podcast for dentists. Then on our mystery shopper calls we have some real doozies, including something that has never happened before in the history of The Fixers!

Every dental consultant these days seems to be teaching how to drop PPOs. But my advice is "not so fast, cowboy (or cowgirl!)." In this episode of The Dental Practice Fixers dental podcast for dentists, you'll find out why. Then in our mystery shopper calls, something happened that has never happened before in the history of our mystery shopper calls!

In this week's episode, Dr. Rich gives fifteen fantastic rules that will apply to your dental practice....and life! It's kind of like summer reading for dental people. Then in our mystery shopper calls we throw up some real softballs - I'm a new patient, I need a few crowns, and I want to come in. Were any appointments made? Listen to find out.

Successful case acceptance in dentistry can be so mysterious - but in this episode of The Dental Practice Fixers Dr. Rich reveals two "Obvious Secrets" that will help your patients get the dental treatment they need! Then on our secret shopper calls we go back to the basics of a potential new patient needing a cleaning. But... there's a little twist added, and it has to do with the practice's website. Hint: If something is on your website, everyone in the office better know what it means! The results are not good!! Got a question for The Fixers? Just send it to info@madow.com. https://youtu.be/maEE4bi8ptI Highlights from “The Obvious Secrets to Case Acceptance? 0:09 – Some of the most confusing sometimes in dentistry is acceptance of dental treatment.  Dr. Rich will discuss this very topic in today’s episode of The Dental Practice Fixers Podcast. 1:28 – Dr. Rich shares an obvious secret that most dentists are probably being overcharged for their credit card processing.  Switch to STAX by Fattmerchant.  Go to madow.com/save to find out how you can save today. 2:31 – Dr. Madow talks about a previous webinar called: Foolproof Case Acceptance – In YOUR Practice. (It will only be up for a few more weeks) Most dental office case acceptance is much lower than what they think. 4:34 – Rich shares one obvious secret to case acceptance from Dr. Estep.  Dr. Estep talked about when a person is stressed they stop learning.  So Rich talks about how to handle this. 9:52 – Rich next shares the second obvious secret. Can your patient say “Yes” to the practice?  He explains what that means.  Check it out. 12:43 – If you want to check out the step-by-step process to case acceptance then check out madow.com/webinars.  Send an email to Rich to let him know your thoughts at rich@madow.com

Online reviews are the number one requirement for potential dental patients finding your dental practice online. In this episode of The Dental Practice Fixers dental podcast for dentists, Dr. Rich gives some quick tips on how your practice can get tons more reviews - and reveals the biggest no-no when asking patients for reviews. Then on our mystery shopper calls we see how easy it is to tell a family of four to call another office!! Questions or comments? You can email Dr. Rich directly at rich@madow.com.

How do dental practices deal with inflation? Should I pay someone to cover my phones when the office is closed? Does scripting work? Is Dr. Rich a hypocrite? On this episode of The Dental Practice Fixers dental podcast for dentists we cover these listener questions and more! Plus, of course our usual mystery shopper calls - HOLD PLEASE!

Can you actually get dental crowns at the local auto body shop? Hopefully not, but here's an important dental lesson about dental ccown treatment acceptance  Dr. Rich learned when he went to get an estimate for some car work. And then on our mystery shopper calls we do something we've never done before. Let's put it this way - this week's calls do NOT go south!! But the results are similar. Listen to the podcast to see what that means, and be sure to send us a note at info@madow.com