The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

During Season One, we had so many comments from our listeners saying they absolutely LOVE what we are doing and that The Dental Practice Fixers is their favorite dental podcast of all time! Well as nice as that was, to take it a step further, many said the dental secret shopper calls were their favorite segment and begged us to do more than one call per episode. So for Season Two, we will be stepping up the calls, and even though we cannot guarantee more than one call per show, the calls themselves will take a different twist from Season One! So in advance of Season Two beginning, we have decided to compile the best dental secret shopper calls from Season One in a single episode and give them to you right here for easy listening access. Feel free to use them at a team meeting or for anything else you may want them for. And get ready for the beginning of Season Two starting with the very next episode! Please feel free to rate us and review us on iTunes. Every little bit helps! Thanks for being a part of The Dental Practice Fixers, perhaps the most unique podcast in all of dentistry!   If you enjoyed this podcast, check out our previous podcast, Year-End Tips For Growth! – Season 1 Episode 21

Season One of The Dental Practice Fixers comes to a close with this special “Bonus Episode” giving you some year-end tips for growth! The brothers abandon the usual format as they banter in a Las Vegas hotel room and talk about a trait most dentists share that can be extremely detrimental to their success. Plus, Rich and Dave both reveal their favorite “end-of-the-year” tips for growth to help your practice and your life. Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends! Most importantly – get ready for Season Two, coming soon!! If you enjoyed this podcast, check out our previous podcast, Borrowing Money to Become a Dentist? – Season 1 Episode 20

Borrowing money to become a dentist? In this episode we explore the scary reality that many young people are facing - is it ok to borrow money to go to dental school? Is it a good return on investment to owe hundreds of thousands of dollars or even a million plus? The conversation about borrowing money to become a dentist takes some very strange twists and turns so you do not want to miss any of it. And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, How to Get Your Team to Resent You – Season 1 Episode 19

In this episode we share ten ways to get your team to resent you. In typical “tongue in cheek” style, the Dental Practice Fixers share true to life situations that take place in so many offices causing the team to resent the doc. So if you want your team to really respect and love you, DO NOT do what we say! And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Team Bonuses - Yes or No? – Season 1 Episode 18

Do you offer bonuses to your team for performance? Should you? This has been a hotly debated topic for as long as we can remember. So what is the right...

Do you offer bonuses to your team for performance? Should you? This has been a hotly debated topic for as long as we can remember. So what is the right answer regarding team bonuses? The best answer? Is there really one? Listen in today and The Dental Practice Fixers will try to guide you. And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Paying Team Members and More! – Season 1 Episode 17

We answer a couple of really good questions sent in by listeners in today’s episode. One has to do with paying team members during meetings, CE and down time. The other addresses coverage when the doc is out of the office so you don’t lose any patients. And of course we start each show with a great money making tip for you and end with our “Call of the Week!” If you want to hear about paying team members, please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Calibrate Your Practice For Success! – Season 1 Episode 16

One of the biggest problems we have been seeing over the years is that most dental practices are not “calibrated.” What does it mean to calibrate your practice for success? It means that your patients are not getting consistent accurate information, especially when a question is asked. This could lead to treatment NOT getting on the books because patients are confused. In this episode The Dental Practice Fixers will show you exactly how to calibrate for success and profitability.  And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!     If you enjoyed this podcast, check out our previous podcast, An Off the Wall Way to Bring New Patients into Your Practice! – Season 1 Episode 15

Join Dave and Rich in today’s episode where they share a fantastic way to bring new patients into your practice! The good news is that it costs less than ten dollars total! This is fun, definitely off the wall, and you will not believe how effective it can be.  And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, No Shows and Cancellations - The Answer – Season 1 Episode 14

One of the biggest problems plaguing dental practices for as long as anyone can remember has been no shows and cancellations. Can we eradicate them? No we cannot. Can we GREATLY reduce them? YES! Join us today and we will teach you a method that no one else is teaching. That’s because we are The Dental Practice Fixers! The only real ones! And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, The Best Video Testimonials – Season 1 Episode 13

Video is powerful and there is no disputing that. Imagine a practice where many of your patients record beautiful testimonial videos all day long, every day of the week and then post them all over social media! Can you say “exponential growth?” In this episode we explain exactly how to get the best video testimonials. And forget complex all media releases as well as HIPPA violations! You no longer need to worry about these! And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Grow Your Practice –The SIX STAR Experience – Season 1 Episode 12

Over the past thirty years, so many docs have asked us about growing their practice. What are the best ways? How quickly can they do it? Will it require a huge investment? Well, today we reveal what is perhaps the VERY best way to grow your practice and trust us, VERY FEW people are talking about this! Can you guess what it is? Listen to see if you are right. And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, The First Visit – Season 1 Episode 11

What exactly do you do with your patients on the very first visit? A cleaning? Examination? Combination? Nothing? What do you think is best? The Dental Practice Fixers are here today to shed some light on this often highly debated topic of the first visit. And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Over a Million Dollars in Debt! – Season 1 Episode 10

What advice would you give to a 29 year old dentist who finds himself well over a million dollars in debt? Listen in and you will hear what we say to a dentist over a million dollars in debt! And of course we start each show with a great money making tip for you and end with our “Call of the Week!” Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!   If you enjoyed this podcast, check out our previous podcast, Do Your Patients Resent You? – Season 1 Episode 09

We are going to reveal the ten very best ways to get your patients to resent you. Pick and choose the ones that you really like to get your patients to resent you. The more you do, the more you will be resented! And of course we have our “Tip of the Week” and our secret shopper call! Please join us! If you like what you are hearing, please do us a favor and give us an honest review on iTunes! And share with your dental friends!     If you enjoyed this podcast, check out our previous podcast, Bad Online Reviews – Season 1 Episode 08