ReTell Pharmacy
Summary: Each episode, we dive into all things frustrating, weird, confusing, and even great about the odd world of retail pharmacy. For those dishing out drugs to the general public and wondering "What Am I Doing Here?", it's time you know... you're not alone.
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- Artist: Mitch Lee , Pharm-D
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Podcasts:
On today's episode we dive into the rare but wonderful occurrence of pouring out exactly the number of tablets/capsules needed. Also, how weird it can get when patients get a little TOO detailed with who and who can't pick up their prescriptions. Finally, role playing scripts sent down from corporate that would only work in the perfect pharmacy world. You ready? Let's do it!
On today's episode, a quick take on how early to celebrate Christmas, along with the inaugural "I Forgot That" segment. We also jump into shoppers stopping by for a health screening when they should really be in the hospital. Also, patients who pound a pack of cigarettes on the way to the pharmacy and the paradox that is Suboxone. Let's do it!
On the show today: the life of a pharmacy floater, people who don't know their loved one's date of birth, and the weird approaches to drug-drug interactions. You ready? Let's do it!
Alex Barker has turned his career as a pharmacist into something he's passionate about - helping other pharmacists create a life and job they love. On the show today, Alex shares his story including side hustles, the fear of failure, pharmacist suicide rates, feeling "stuck", and taking charge of your career. Enjoy!
Some patients are on 12 to over 20 medications alone. This obviously comes with a few issues, so let's talk about it. We also jump into those who want you to wait a few minutes after you close for the night because they won't get there in time. And finally, the consultation window isn't ALWAYS used for counseling, right? Let's do it.
Happy Halloween! On this week's episode, we get into a new approved flu drug, how two little words can go a long way, and the broken system of counseling. Let's go!
On today's episode, we get into a patient of the week who wants ALL of her medications refilled *eye-roll*. Next are those who come to get a flu shot wearing 25 layers. It was National Pharmacy Technician day so we take a well deserved look at how important techs are and what makes a great tech. And, finally, the wonderful role of an intern. Enjoy!
In this week's episode we get into a sweet-as-honey patient of the week. Also discussing common patient annoyances like those who can't read their insurance information over the phone and those who expect you to know who they are immediately. Finally, I reference an article and discuss the idea of chains causing bad relationships between patients and pharmacy staff and pharmacists keeping the power! Let's do it!
On this episode, we get a little creeeepy in anticipation for Halloween. Also, why do people call when they're not ready for easy questions?? We also discuss nurses (and patients) who don't spell the name of the patient/doctor even though they totally should. And finally, the dreaded but all-to-important topic of lifestyle modifications. Let's do it!
Do you have patients who don't come get their special orders? How about patients who don't come get their prescriptions and then get mad when it gets placed on hold? Oh and we all have that ONE patient that makes us cringe. Sound familiar? Let's talk about it.
You ready? Let's talk patients who want you to know their copay but never showing you their insurance card. Also on the show, reviewing the FB poll about patients who won't get OFF of their phone. And finally, we break down pseudophedrine sales. Let's go!
You ready? Let's get into the patient's who don't tell you that their medication is on file at another location because, let's face it, it happens ALL of the time. Also, patients don't read their entire text message from the pharmacy. And finally, the dreaded doctor's who think they're more important than you. Enjoy!
In this episode we get into the annoying art of patients interrupting, all the "fun" that comes along with having a drive-thru, and bringing to light some the drama that inevitably occurs in the pharmacy. Enjoy!
On today's episode we get into the patient questions that truly don't need to be asked, the customers who won't let you leave the OTC area, and discussing the idea that we never really know what a patient is going through. Enjoy!
You ready? Let's talk about those patients who give you WAY too long of a back story before a simple request, patients who want to get their way by making a scene, and those who just should've gone straight to the hospital. Enjoy!