ReTell Pharmacy

Ever have patients who decide to take a phone call in the middle of counseling? Me too. We get into that and your patients of the week on today's episode. Also, walking into a mess from the night before can be frustrating, right? And patients who want to tell you their non-medical, non-pharmacy, personal drama can be challenging. Guess what, you're not alone.

On today's packed episode we get into your great patients of the week, patients who refuse to leave the drive-thru, and my personal thoughts on both the future of pharmacy and the recent layoffs by one of the largest employers in the country. Happy Independence Day to you and your family!

Do you have a corporate store radio playing overhead at your pharmacy? If so, it can be easy to get tired of overplayed songs. On this episode, I give you my top three repeated songs at my store. Also, pharmacists who are too by-the-book can often be a burden for the day. And lastly, the crazy/wild phenomenon of trusting your technicians. Enjoy!

Let's get into some great patients of the week including prescribers who want patients to throw away their medication and a patient with a potential allergy to... cocaine? Also, let's talk about those little pharmacy elves that patients think work in the pharmacy overnight. And, finally, the joys of transferring prescriptions. Enjoy!

On this jam-packed episode, we discuss the interesting phenomenon of time and how it can go at the speed of light or unbelievably slow. We jump into several of your patients of the week and end with patients who just don't know when to leave you alone when you're busy. We all go through it which means... you're not alone.

On today's episode, I vent for a while about a prescriber who probably has the worst handwriting I've ever seen. We have some great patients of the week and top it all off by trying to figure out why some patients never pick up their prescriptions. Enjoy!

Ever have patients come in and want you to look at their rash, only it's in a very... private... area? How about getting the run around when calling insurance companies? Me too. Let's get into that and some great patients of the week.

On this week's episode we dive into some of your hilarious patients of the week, including patients who don't tell you their name and some interesting state-specific pharmacy laws. Also, patients waiting in the store in your pharmacy area can often add extra stress. Feel the same? If so, you're not alone.

On this week's episode we get into some great patients of the week, most of them dealing with the mind-numbing problems associated with backorder issues. And we top it all off with the insane concept that patients can actually help themselves. Enjoy!

On today's episode (the big 40!) I talk about how I got into pharmacy and a little background on our profession. Also, you ever have people who want you to dose OTC meds for their pets? Me too. Let's get into that and other challenges when dealing with pet medications. Enjoy!

This week on the show we get into some great patients of the week you submitted, patients who call or come back to the pharmacy with the exact same questions, and patients who adopt you as their own. Let's do it!

Ever go into work and feel you've stepped into some twisted version of a pharmacy horror movie where every patient gives you the hardest time or has the strangest situations/requests? And to make it worse, it's back to back to back. Me too. Let's dive into that along with YOUR reasons to tell a patient they can no longer fill at your pharmacy.

On today's episode we talk a little on natural therapies and the fact that patients often leave to go to another pharmacy but will ultimately get the same answer. A new article also shows a link between retail and drinking (who knew?), and finally all the cracks in keeping HIPAA together in the community setting. Let'd do it!

On today's episode we discuss the frustration of nurses calling in prescriptions on the voicemail incorrectly, too fast, etc when e-scribe or faxing is so much easier for everyone. Voicemails can save time, but usually it leads to more problems. And lastly, your responses on the best and worst parts about retail pharmacy. Enjoy!

This week we get into some great patients of the week, discuss the often-disgusting state of restrooms near the pharmacy and, finally, how annoying it is to help someone with an OTC recommendation only to have them completely ignore your advice. Sound like anything you've dealt with? You're not alone.