Enterprise Podcast Network – EPN show

Enterprise Podcast Network – EPN

Summary: Inspiring & informing entrepreneurs and business owners

Podcasts:

 Accidental Fragrancier Joyce Lanigan Speaks About Her Latest Beauty Brand, Wild Spirit. | File Type: audio/x-m4a | Duration: 10:05

Joyce Lanigan, CEO and Co-Founder of Wild Spirit fragrances, a clean and sustainable line of fragrances giving women an opportunity to explore new and luxurious scent profiles and to re-invent their scent joins Enterprise Radio. Listen to host Eric Dye & guest Joyce Lanigan discuss the following: Tell us a bit about Wild Spirit Fragrances and your vision for the brand. Can you tell us about what quality means to you? What makes your brands’ products high quality? You’ve been nicknamed the ‘accidental fragrancier,’ can you tell us why? What is one piece of advice you would give to a future entrepreneur? What is next for Wild Spirit? Joyce, a self-made entrepreneur and scent creator, has been making strides in the beauty industry since the launches of her multiple successful brands. With no fragrance background, her vision to bring meaningful luxury to the market resulted in the launch of two incredible fragrance lines. In 2014, Lanigan teamed up with business partner and renowned fashion photographer Russell James to introduce Raw Spirit Fragrances; a prestige indie fragrance brand that sources sustainable ingredients from some of the most beautiful places in the world and gives back to those communities they source from. The partnership was born from James’ art passion project Nomad Two Worlds. This past summer, Lanigan reached another milestone when she introduced sister brand Wild Spirit Fragrances to the mass market, officially launching in Walmart stores nationwide and online in June 2018. Lanigan, a true nomad with a plethora of passport stamps to prove it, personifies her brand names. Originally from Ireland, she grew up in inner-city Dublin, but is a self-proclaimed Australian native, before finally settling in New York. She was fascinated with horses from an early age and took her first job as a horse trainer/stunt rider, and remarkably worked on various movies such as Far & Away and Braveheart. While she loved working in this field, she quickly discovered this passion didn’t exactly pay the bills. “I knew I needed a legit paying job, so I went to work for the French bank Credit Lyonnais in their treasury department as a Money Market Trader, but I hated being tied to a desk all day. Shortly after, I was approached by an IT company that did banking systems and had a hectic job traveling the world consulting on software implementations for banks. I picked up and moved to Singapore and focused on working in Asia. I tried to settle back in Ireland, but I had the travel bug, so I then I moved to Perth, Western Australia. I was still working for software companies and traveling around Asia, but also expanded to include South Africa in my travels.  I definitely had a few up’s and down’s – and I think it’s those lows that you learn the most. My biggest failure was investing and working in a tech start-up, which was my biggest life lesson and educational experience. In a nutshell, failure should not be feared – it can open many other doors and completely change your perspective and direction. No regrets!” In the chaotic midst of it all, Lanigan decided to enroll in Curtin University where she later received her MBA. Soon after, she found herself employed at a rather-large commercial law firm where she went on to win a monumental deal for the firm. One of the firm’s partners took notice of Lanigan’s hunger for growth and introduced her to Russell James, whom had just launched his Nomad Two Worlds art project and was uncertain of its evolution. Lanigan was skeptical of James stating, “I didn’t really think we’d have anything in common.  We never seemed to link up, until one day he just turned up in my office!

 The role of Agtech in making global sustainability profitable | File Type: audio/x-m4a | Duration: 15:37

Andrew Logan, the CEO of OneCrop, a degradable bio-film company which aims to provide the technology to improve crop yield in an environmentally friendly way joins the Green Business Podcast Show. OneCrop provides a sophisticated yet cost-effective solution that stores soil moisture and increases soil temperature, ensuring growers can maximize the productivity of their farming business. Listen to host Eric Dye & guest Andrew Logan discuss the following: * What is OneCrop? Tell us a bit about your team and what you do. * What problem does OneCrop exist to solve? * Agriculture is, and has always been a core industry to human existence. How is technology future-proofing this industry for next generations? * Sustainability has become a much more prominent topic in recent years, however the sentiment that sustainability does not drive profitability. Do you believe this is true? * Impact investing is a hot topic in VC circles, however we often see ‘hype’ investing, or phases (for example VR, blockchain, food delivery etc). What do you believe is the business potential for sustainable/eco-friendly businesses? Do you think impact investing will be a long term strategy for investors? * Agtech is often bundled into the broader tech realm, however tech in this space is very different from SaaS models or consumer tech. What advice would you give to founders and potential investors looking to run or invest in agtech startups? * Any closing remarks on the future of agtech? Andrew Logan is the CEO of OneCrop. He has a strong history working with fast growing enterprises in the industrial and agricultural sectors. Andrew’s past roles have included working with private enterprise and startups on strategy development and implementation, particularly securing investment. This takes the form of advisory projects, helping founders and entrepreneurs to formulate a clear strategy for their company including execution, stakeholder engagement and behavior change. Andrew’s cross industry experience includes work with startups, venture capital, top tier law firms, Big 4 accounting firms, investment/retail banks, and government. Website: onecrop.com Social Media Links: Linkedin: https://www.linkedin.com/company/onecrop Facebook: https://www.facebook.com/OneCrop Twitter: @onecrop_film People also listened to this:  Cash Flow, the Number One Challenge for Small Business

 Cash Flow, the Number One Challenge for Small Business | File Type: audio/x-m4a | Duration: 12:42

Blaine Bertsch, Co-Founder and CEO of Dryrun, cash flow forecasting software for bookkeepers, accountants and small business owners again joins Enterprise Radio. Listen to host Eric Dye & guest Blaine Bertsch discuss the following: * Why is cash flow forecasting so important for small businesses? * Why not just use financial statements? * Why use cloud software over desktop tools? * How easy is it to get started? * Can you get help from a finance pro? Tip: Make sure that you understand the key issues to that lead to cash flow problems in your business and find a pro that listens to you, understands the issues and diagnoses the right solution. With a Master of Design from the University of Alberta, Blaine has more than 15 years of successful entrepreneurial experience. Today, he focuses on building cash flow software company Dryrun, to help businesses and financial professionals work toward financial health through financial forecasting. Blaine manages core operations at Dryrun and leads product design. Website: dryrun.com Social Media Links: Facebook: https://www.facebook.com/Mydryrun Twitter: https://twitter.com/mydryrun People also listened to this:  Democratizing Artificial Intelligence

 Democratizing Artificial Intelligence | File Type: audio/x-m4a | Duration: 13:33

Sameer Maskey, Founder & CEO of Fusemachines Inc., an Artificial Intelligence company that is trying to democratize AI through services, software and education joins Enterprise Radio. Listen to host Eric Dye & guest Sameer Maskey discuss the following: What is Artificial Intelligence and how can businesses leverage the power of AI? Is the shortage of AI talent real or fake news? What is the role of Fusemachines in this landscape? How do you balance the core business of the company with its social mission? Are they connected? How have your background and experiences shaped your company? Tell us more about this 10,000 scholarship program that you guys announced? Why do you think we need to train AI engineers around the world especially in developing countries? Mr. Sameer Maskey is the Founder of Fusemachines, Inc. and serves as its Chief Executive Officer. Mr. Maskey has more than 15 years of experience in natural language processing/machine learning/data science. He currently teaches Data Science and Technology Entrepreneurship at Columbia University. He has published more than 20 peer reviewed articles and served as a Session Chair, a Program Committee member, and a Review Committee member of many International Conferences. Mr. Maskey holds a Ph.D., M. Phil. and M.S. in Computer Science from Columbia University. About Fusemachines Inc. Founded in 2013, Fusemachines Inc. is a pioneer in the field of Machine Learning and Artificial Intelligence and is fueled by the research of its Founder/CEO Sameer Maskey (an Adjunct Assistant Professor at Columbia University teaching Machine Learning and AI for Business). Fusemachines’ mission is to put AI in everyone’s hands through education, software & services. The company has successfully provided its products and services to a myriad of industries, helping companies solve real world problems through the use of AI innovations. Website: www.fusemachines.com Social Media Links: Facebook: https://www.facebook.com/fusemachines Twitter: @fusemachines People also listened to this:  Security tokens could be the next big thing in crypto assets

 Laura Sales Certified Keto Health Coach: Burn Fat with Keto the Clean Way for Fast and Healthy Weight Loss | File Type: audio/x-m4a | Duration: 16:15

Laura Sales, Certified Keto Nutrition Health Coach who specializes in women’s weight loss joins Entrepreneurial Fit Radio. As Founder of the 3X Weight Loss Program she has helped thousands of women get healthy, lose weight and keep it off for good. Listen to host Eric Dye & guest Laura Sales discuss the following: * For those people who are listening and are not sure what “keto” is please explain “what is keto”? Typically keto diets are very high in fat and a lot of people might be skeptical about eating that much fat, is the ketogenic diet really healthy? What are some of the other health benefits outside of weight loss that can occur from being in a state of ketosis? So for someone who wants to get started with keto, is it just as simple as cutting out all carbs and sugar? What is the difference between the 3X Weight Loss Program and just following a regular keto diet? Laura Sales is a mother of 2 young boys and lives in Park City, Utah with her husband. Like most women, Sales had never had trouble with her weight in the past, for the first time was struggling with her weight after having her first child. Sales tried every diet out there; counting calories, portion control, vegetarian diet, vegan…etc. Nothing was helping her lose weight. Sales wanted to find a healthy way to lose weight fast and keep the weight off, without starving herself and/or excessive workouts. She studied the woman’s body for 2 years and is a Certified Fitness Nutrition Specialist who specializes in women’s weight loss. She utilizes a holistic approach that addresses the root cause of unwanted body fat as opposed to mainstream methods of diet and exercise. As Founder of the 3X Weight Loss Program, she has helped thousands of women get healthy, lose weight and keep it off for good. For more information about 3X Weight Loss program visit: https://3xweightloss.com. Website: https://3xweightloss.com Social Media Links: Facebook: facebook.com/3xweightlossforwomen Twitter: https://twitter.com/LauraSales3X People also listened to this:  Corporate Health and Wellness practiced differently

 How small business owners should develop and edit their financial plan based on their risk tolerance | File Type: audio/x-m4a | Duration: 17:55

Glen D. Smith, Managing Partner for Glen D. Smith & Associates and CFP® professional for Raymond James in Flower Mound, TX joins Enterprise Radio. Glen has worked in the financial services industry since 2004 and offers sound guidance to help clients strategically pursue their financial goals. Listen to host Eric Dye & guest Glen D. Smith discuss the following: * What factors should a small business owner evaluate when creating a risk tolerance plan? * How should a business owner adapt this plan based on the market? * What financial strategies would help to reduce risk? * Many small business owners keep more cash to try to protect their assets, do you believe this is a smart money move? * Retirement saving is often a second thought to business owners who are focused on running their business, how could this negatively impact them? * Any advice on what to do now as a small business owner to better prepare for retirement? TIP: Find yourself a Certified Financial Planner.  Unfortunately a lot of advisors out there are not really qualified, so be sure to do your research to find a financial advisor.  Some people spend more time looking for a dentist or a barber than a financial advisor.  Of course you want it to someone you like, but they need to be certified. I recommend conducting a background check on brokercheck.org to see if they have been sued or declared bankruptcy.  This doesn’t necessarily mean they are a bad person if they have declared bankruptcy or have been sued by clients, but I believe you should be aware of it before you decide to work with them. Having worked in the financial services industry since 2004, Glen offers sound guidance to help clients strategically pursue their financial goals. He is knowledgeable in comprehensive financial planning services, working closely with the families and individuals he serves to craft financial plans tailored to their individual objectives, risk tolerance and time horizon. Glen holds himself to the highest standards of ethics and integrity when working with clients, ensuring their portfolio and personalized financial plan always reflect their best interests. He has attained the prestigious CFP® certification, one of the most respected financial planning credentials among consumers and the recognized standard of excellence in personal financial planning. As a Chartered Retirement Planning CounselorSM, Glen also has in-depth knowledge of the needs individuals face both before and after retirement, as well as a variety of retirement planning strategies. Before joining Raymond James, Glen was a senior vice president and financial advisor with Merrill Lynch. He earned a bachelor’s degree in management and international business from Sonoma State University.  Born in California, Glen grew up in Guayaquil, Ecuador, where his parents are career missionaries. He remains active in the Guayaquil community as well, supporting an organization that feeds malnourished children. In his spare time, he enjoys playing tennis and spending time with his family. He lives in Flower Mound with his wife, Gisella, and their children, Lucas and Nathalia. Website: www.glendsmithandassociates.com People also listened to this:  How Entrepreneurs Can Set Up a Budget on a Fluctuating Income

 Why Small Business Owners Today Need Social Media Marketing | File Type: audio/x-m4a | Duration: 10:54

Brittany Hardy, Owner of Empty Desk Solutions, a small boutique social media marketing agency helping build the online presence of small business owners in North America joins Enterprise Radio. Listen to host Eric Dye & guest Brittany Hardy discuss the following: * Why does a business today need social media marketing in general? What are the benefits? * Can a small business do their own social media marketing? * When would it be time to consider outsourcing or bringing in a professional to help with your social media marketing? * What kinds of things can a social media marketer do for you? * What can you expect to pay for services in the social media marketing world? Brittany Hardy | Owner, Social Media Manager, Virtual Marketing Assistant Brittany Hardy is the Owner of Empty Desk Solutions, a boutique marketing company located in Port Moody B.C. Brittany is passionate about helping small businesses achieve their growth goals with marketing solutions that are both effective and affordable. After many years of working in retail management and then as the Marketing Manager for Canada’s largest mortgage company, Brittany decided it was time to pursue a life-long goal of creating her own business. Naturally she likes to help others and decided there was no better way to do this than to use her creative talent to help OTHERS who want to do the same thing. With three young children, Brittany believes in balancing work and home life and continues to find new ways to support and employ other mothers who want to start their own businesses or stay at home with their children. Social media marketing continues to evolve for small businesses and Brittany and her team are passionate about helping these businesses navigate how they can benefit from these networks. Brittany has been a finalist for the Women of Worth awards, the Tri-Cities Business Excellence awards, and has most recently been featured in Small Business BC and in the Huffington Post. To contact Brittany – please feel free to email bhardy@emptydesksolutions.ca or call 1-800-898-4472. Website: emptydesksolutions.ca Social Media Links: Facebook: facebook.com/emptydesksolutions Twitter: @emptyyourdesk Instagram: Instagram.com/emptydesksolutions People also listened to this:  How to create a high-performance content marketing strategy

 Planned Companies Shares Secret to Four Generations of Excellence | File Type: audio/x-m4a | Duration: 13:48

Robert Francis, the Chief Executive Officer at Planned Companies which provides industry leading Janitorial, Maintenance, Concierge and Security services joins Enterprise Radio. Listen to host Eric Dye & guest Robert Francis discuss the following: * Tell us a little bit about yourself and your background and how it brought you to where you are today? * How did you became the CEO at Planned Companies? As Planned is a four-generation business, can you provide some history on the company itself and its offerings? * Being in the role you are today, can you discuss some of the most prominent obstacles and greatest successes you have endured through your entrepreneurial journey? * What is next for both you and the future of Planned Companies? * Is there a ‘secret’ to your success? After all, it is quite an accomplishment to be in business for more than a century. What is the key to success–and what advice would you give to others who dream of starting their own companies and businesses? Robert Francis represents the fourth generation of leadership in the real estate service industry and is passionate about building the Planned Companies brand that is synonymous with accountable, professional service. His focus is on associate and client satisfaction and retention, new business development and overall guidance and support for all Planned Companies initiatives. During his tenure at Planned, Francis grew the Building Service division and expanded into the security and concierge business by launching Planned Security Services in 2002 and Planned Lifestyle Services in 2004, significantly increasing the Planned Companies brand throughout the northeast within a short period of time. Francis has instituted quality control measures and a corporate culture at Planned that has resulted in substantial company growth and industry leading client and associate retention rates. Francis has been featured in various regional and national publications, such as Real Estate Weekly, Workforce Management, The Star Ledger, and New Jersey & Company. Additionally, he is a recipient of the NJBIZ “Top 40 under 40” Award which recognizes business executives throughout the state who demonstrate leadership and innovation. Website: www.plannedcompanies.com Social Media Links: Facebook: https://www.facebook.com/PlannedCompanies Twitter: https://twitter.com/plannedteam People also listened to this:  Maximize the Moments: Leadership

 How to create a high-performance content marketing strategy | File Type: audio/x-m4a | Duration: 18:52

Alexandre Gravel, Founding-partner at Toast, a content agency that helps brands reach, engage and build larger audiences through content marketing joins Enterprise Radio. Listen to host Eric Dye & guest Alexandre Gravel discuss the following: * What is content marketing and branded content according to Toast? * Why is it such a hot topic in the fields of communications and marketing these days? * We often hear that the goals content marketing and branded content are not to drive sales directly. If so, how can we measure a return on investment and know it was money well invested? * How does an organization build its content strategy? What are the steps? * What are great examples of brands that do this well? Alexandre Gravel founded Toast Studio almost 20 years ago, a content agency and television producer that is listed in 2018 in the Growth 500 list, which ranks Canada’s Fastest-Growing Companies by five-year revenue growth, it profiles the country’s most successful entrepreneurial businesses With a bachelor’s degree in computer engineering and his past experience as a DJ, he teamed-up with his co-founder in building a team of 35 content marketing experts at the center of hundreds of media and marketing creators. The organization assists brands and advertisers with content strategy, production, deployment, and amplification across both digital and traditional platforms. Website: www.gotoast.ca Social Media Links: Facebook: https://www.facebook.com/ToastStudio Twitter: https://www.twitter.com/gotoast People also listened to this: Outsourcing Customer Service

 Preventing workaholic habits from destroying your relationship with your children | File Type: audio/x-m4a | Duration: 13:38

Janet M. Nast, a full time author and is about to release the second edition of her book, “You Can’t Love Your Children Too Much, a Single Mom’s Tips for Growing Adults.” this month again joins Enterprise Radio. Listen to host Eric Dye & guest Janet M. Nast discuss the following: Is it true that being an entrepreneur/ workaholic can affect your relationship with your kids and spouse? What does a workaholic look like? There are a lot of hard workers/ workaholics/ entrepreneurs out there who do just that and they have wonderful lives, don’t you think?   So are you saying that hard work and being an entrepreneur is a bad thing? I’m sure no one plans to destroy their relationships with their kids: How does it happen? What are some signs that things aren’t going well at home? What advice would you give to all those hard workers out there who really are just trying to create a better life for their families? Jan M. Nast is originally from Las Vegas, Nevada. She spent her formative years from 7-17 in a few small farming communities in Michigan, and then relocated to Southern California as a young adult. Jan recently retired after spending over 35 years in the corporate world as an IT Trainer and Documentation Specialist, the last 17 of which she had spent with the Ken Blanchard Companies. The first edition of her first book, You Can’t Love Your Children Too Much, A Single Mom’s Thoughts on Raising Children, was published (on a dare, with the blessing of her family and the encouragement of Ken Blanchard) on her birthday in 2005.  The second edition of that will be available very soon on Amazon.com. Janet’s second book, Shifting to the Business of Life, A Survival Guide for Young Adults, was published in March of 2015, followed by, Future Homes of Bremerton, Next Steps in January of 2017 and then Letters from Boot Camp in November of 2017. All of her books are inspired by her two children, Jennifer and Alan. She’s the proud mother of two young, happy and successful adults, and grandmother of three (and a half) beautiful children.  Janet and her husband, Tom, now live somewhat quietly with their “don’t you dare pick me up” orange tabby cat, Bullet. Website: www.janetmnast.com Social Media Links: Facebook: www.facebook.com/thebusinessoflife Twitter: @janetmnast YouTube Channel: Janet M Nast People also listened to this:  Three Survival Skills to Overcome Fear and Lead a Better Life with No Excuses

 Security tokens could be the next big thing in crypto assets | File Type: audio/x-m4a | Duration: 13:50

Aleksander Dyo, President and Co-founder of Token IQ that brings into the blockchain and capital markets, the tokenization of any asset, by converting the rights to an asset into smart and fully compliant digital tokens on the blockchain joins Enterprise Radio. Listen to host Eric Dye & guest Aleksander Dyo discuss the following: * What is Token IQ, and what type of services does Token IQ provide to businesses looking to enter the blockchain space? * Can you explain how security tokens accelerate the democratization of venture capital? * Why are security tokens important? * How must an entrepreneur distinguish a security tokens offering from a utility tokens offering? * What is your perspective on the current state of the STO market? Where do you see the market going in the next 5 years? Summary: The future scenario for the ICOs is that more likely than not it will give a way for the STO boom. But the disruptive innovations won’t be done by the industry giants — bold and open-minded tech entrepreneurs will dominate in this field. And you can be one of them! Aleksander Dyo is a serial entrepreneur, investor and advisory board member in several fin-tech, real estate, entertainment, hospitality companies, SPVs and JVs valued at $200mil+. He is a Registered Investment Adviser with the SEC with a deep background in marketing, private equity, private placement, capital markets, strategic planning and risk management. He has more than 15 years in wealth management, insurance based transactions and business consulting; founded and continues to lead multiple financial services “retail” and “wholesale” ventures. Website: https://tokeniq.io People also listened to this:  Building a smart connected global ecosystem for today’s cars

 Three Survival Skills to Overcome Fear and Lead a Better Life with No Excuses | File Type: audio/x-m4a | Duration: 16:43

Donny Hamilton, owner and COO of Vigilant Tiger Security, a veteran-founded security business as well as best-selling author of “A Tiger’s Fury: How to Start Overcoming Your Fears Right Now” joins Enterprise Radio. Listen to host Eric Dye & guest Donny Hamilton discuss the following: * What is it to become FEARLESS and conquer the fears that hold us back in life? * What are the four secrets to becoming self-made and more vigilant and live with no excuses? * How can people develop more self-confidence? * You own a security company and people want to be safe and secure in their homes and businesses. * What are some survival skills and security methods that could potentially save people’s lives? * How can businesses protect, identify and manage high-risk and violent employees? Donny Hamilton is a family man, former Army captain who has engaged in multiple combat deployments to the Middle East, and is currently a successful entrepreneur and active Deputy Sheriff. His story of perseverance and profound resilience to conquer his childhood fears led him to become an exceptional man of service and successful entrepreneur of Vigilant Tiger Security, a veteran-founded security business in Colorado. Donny is also the author of A Tiger’s Fury – How to Start Overcoming Your Fears Right Now! an international best-selling book in four categories including motivational and self-help in eight countries. Website: www.vigilanttiger.com Social Media Links: Facebook: https://www.facebook.com/vigilanttiger Twitter: https://twitter.com/vigilant_tiger People also listened to this:  Seriously, You Can Do Anything If You Surround Yourself With the Right People

 Maximize the Moments: Leadership | File Type: audio/x-m4a | Duration: 7:55

Ginger Jones, CEO of Jones Therapy Services that provides pediatric therapy services across 9 locations in Tennessee joins Enterprise Radio to discuss maximizing the moments with leadership. Listen to host Eric Dye & guest Ginger Jones discuss the following: * Why do you feel it is important to have a leadership team? * What are the characteristics you look for in leaders in your organization? * How do you set expectations for individuals on your leadership team? * What’s a good first step for someone who is wanting to build a leadership team? * What are some mistakes you made along the way in starting and growing your leadership team. Tip: Invest in the learning of your leaders and make it a priority that everyone in leadership be committed to lifelong learning. Ginger Jones is a speech-language pathologist and is also the Founder and CEO of Jones Therapy Services, a pediatric therapy clinic that offers a wide variety of services with 9 locations in Tennessee. As Jones Therapy Services grew bigger than she imagined she knew it was important to help others by not only sharing her entrepreneurial journey to provide small business owners with inspiration and advice but also how to build a leadership team to ensure your success. Since she started Jones Therapy Services in November of 2009, the company has received many awards such as ranking on the INC 5000 list for 3 years in a row. Website: www.gingerjones.com Social Media Links: Facebook: www.facebook.com/gingergjones.slp Twitter: @GingerJones Instagram: @gingerjones LinkedIn: linkedin.com/in/gingergjones People also listened to this:  The New Way to Drive B2B Sales in 2019

 Outsourcing Customer Service | File Type: audio/x-m4a | Duration: 11:00

Amit Sood, Chief Technology Officer and Head of Product at Simplr, that provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable joins eCommerce Radio. Listen to host Eric Dye & guest Amit Sood discuss the following: * You have a consulting and engineering background, but this is your first time as an entrepreneur. * How’s the adjustment been from corporate life to startup life? * How did the concept for Simplr come about? * There hasn’t been a ton of innovation in the customer service outsourcing industry. Why do you think that is? * What makes a great customer service experience? How does great customer service help small businesses grow? * “Customer service outsourcing” can sometimes elicit a negative connotation. How are you working to change that? SUMMARY: Simplr is changing the way we think about customer service outsourcing. By providing the human touch to AI-powered customer support, Simplr is empowering small businesses to compete with major retailers. Simplr has also written a must-read ebook “The Entrepreneur’s Guide to Customer Service,.” Download it for free at www.Simplr.ai/EPN. As CTO & Head of Product, Amit Sood brings 15 years of experience in product development and management to Simplr’s customer service outsourcing solution.  He’s served in leadership roles at HP, Motorola, and Asurion, and advised companies on strategic growth as a consultant at Bain & Company. Amit’s product portfolio spans across the software, mobile, smart home, and IoT verticals. He led the team behind the UX technology roadmap of the highly-popular Motorola Razr phone series and the Motofone F3, the world’s first e-ink display mobile phone. At Asurion, Amit worked on product and client management projects, UX design and development, and launched new white labeled applications and services in global markets. As Director of Digital Products Asia Pacific, Amit lead a two-year project to customize core applications and services for regional wireless carriers, including the launch of white-labeled applications and services at Telstra, Start Hub, AIS, and FET. Amit’s knack for understanding end-user motivations and needs gives him the unique ability to see past the product and into the benefits for consumers, a skill he brings to the development of Simplr’s proprietary customer service support solutions. Amit holds a BSEE in Computer Engineering from The University of Texas at Austin and a MBA from the Harvard Business School. Website: www.simplr.ai Social Media Links: Facebook: https://www.facebook.com/GoSimplr1 Twitter: https://twitter.com/simplr People also listened to this:  Technology in the CPG industry

 The New Way to Drive B2B Sales in 2019 | File Type: audio/x-m4a | Duration: 7:33

Amir Reiter, the CEO and Founder of CloudTask, a managed service provider that helps organizations grow their sales through a combination of a managed team of experts and first-class technology joins Enterprise Radio. Listen to host Eric Dye & guest Amir Reiter discuss the following: How do you see the B2B sales landscape evolving in 2019? What new techniques are out there to help drive revenue and grow businesses? You mentioned sales chat. What exactly is it and why does it work? What results can chat deliver? Sales chat aside, how else can businesses really skyrocket their revenue Tip: Rounding things off, what you’re saying is there are a host of strategies out there to generate B2B leads and using an omni-channel approach will really deliver results. However, as the landscape keeps evolving, there are a few strategies out there such as sales chat that will really keep you ahead of the game! Amir Reiter is the CEO and Founder of CloudTask – a managed service provider that helps organizations grow with B2B sales, 24/7 customer support and sales chat. With offices in Miami, Colombia, the Philippines, and the UK, CloudTask’s mission is to find prospects, nurture leads and satisfy customers, to allow companies to focus on what they do best. Website: www.cloudtask.com Social Media Links: Facebook: https://www.facebook.com/cloudtask Twitter: https://twitter.com/cloudtaskllc People also listened to this:  Why it is so important to you to have a Great Place to Work!

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