Keys To The Shop : Equipping Coffee Retail Professionals
Summary: Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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- Artist: Chris Deferio
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Podcasts:
092 : Tony “Tonx” Konecny of Yes Plz : Coffee blending, accessibility, challenging orthodoxy, turning customers into connoisseurs, plus some 3rd wave history, and advice for those in retail.
091 : Founder Friday! w/ Talor Browne of Talor & Jorgen
Manager's Top 3 : What are the 3 core elements of that contribute to you being a great coffee shop manager?
090 : Researching the Cafe w/ Dr. Jennifer Ferreira : Our social, economic, and environmental impact, the proliferation of 3rd wave shops, community hubs, sustainability, the future of coffee shops
Managing Anger : Tips on how to deal with getting angry behind the coffee bar in a healthy way
089 : La Marzocco USA General Manager, Andrew Daday : Leadership, innovation, service, heritage, serving the needs coffee shops
088 : U.S Barista Champion Cole McBride : His coffee career, evolution in competition, advocating for the barista, detail discussion of his winning performance, the real life benefits of competition, and the importance of awareness and intention
087 : Coffee Masters Champion, Agnieszka Rojewska! : The multi-time Polish Barista champion, Latte Art champion, and now Coffee Masters champion joins us for a conversation about completion, coffee careers, customer service, the importance of the ca
086 : Founder Friday! w/ JoEllen Depakakibo of Pinhole Coffee, San Fransisco : Community, coffee career, hospitality, staying connected to purpose
085 : How We Ruin the Specialty Experience : Exploring some of the many small things that make a big impact on the customer experience
084 : Crushing the Rush! : Tips and best practices for baristas and mangers to embrace the busy times in the cafe w/confidence, preparedness, positivity, and excitement to share your great coffee experience en mass
083 : 6 Essential Books for Your Professional Development / Foundational ideas and knowledge that will set you up for success and fulfillment in coffee.
082 : Knowledge & Flavor w/ Cosimo Libardo of Toby's Estate Coffee : The scaleability of specialty, how to give your business depth, flavor is king, the incredible need for knowledge in specialty, what owners can do to build a more sustainable busin
081 : Founder Friday! w/ David Schomer, Espresso Vivace / Seattle, WA : 30th Anniversary! How he started, Focus, pursuit of perfect espresso, tons of advice to shop owners, traits of a great barista, latte art, business advice
080 : Changing Things in the Cafe: A workflow for refinement : Steps to take in assessing the the need for change and the implementation of change, barista morale, cafe relevancy , communication, reduce resistance, embrace your businesses evolution
