Keys To The Shop : Equipping Coffee Retail Professionals
Summary: Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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- Artist: Chris Deferio
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Podcasts:
Accommodating Special Requests: Best practice for accommodating customers special requests for their coffee
116 : Understanding Gentrification w/ Dr. Stacey Sutton : A conversation about gentrification and the coffee shop's role in both contributing to it and helping stop it
You Need Standard Operating Procedures: The cornerstone to an excellent shop
115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements, challenges and benefits
Working Clean : Tips for keeping the bar looking and working well while you work
114 : The New Rules of Coffee w/ Jordan Michaelman and Zachary Carlsen of Sprudge.com : Winning over consumers, approachability in coffee, challenging perceptions of coffee, selecting the rules, coffee as a love language
113 : Founder Friday! w/ Matt Milletto of Water Avenue Coffee, Portland, OR : Community, partnerships, business advice, slow growth, keys to a successful shop
Career Advice from Joe Marocco of Mill City Roaster : Mission, learning, goals, mindset
112 : The Power of Story w/ James Harper of the Filter Stories Podcast : Building community, understanding perspectives, digging deeper than marketing in coffee, ways to integrate story into your cafe
PSL PSA : Using seasonal flavors to either alienate or bring together
111 : Self-Care 101: Six Ways to Make Sure You are taking Care of Yourself While Taking Care of Others :
The Affirmation Vacuum : How to make positive reinforcement a corner stone of your leadership and communication
110 : A conversation w/ Matt Perger of Barista Hustle : Coffee education, standards, research, problem solving , barista training
Toxic Vulnerability : Barista care, leadership, vulnerability, thoughtful management, coffee culture, coffee family , professionalism
109 : Leadership Abandonment Syndrome :Why there is a lack of development for senior staff and what to do about it. : Leadership, coffee shop management, professional development, responsibility of owners