Keys To The Shop : Equipping Coffee Retail Professionals
Summary: Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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- Artist: Chris Deferio
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Podcasts:
019 : 10 Reasons to Love the Customer : Lists of what baristas “Hate” abound. What do we love? Here’s a list of things that we should love about our customers.
018 : Hiring, Culture, and the Future of Your Shop
017 : Founder Friday! w/ Jonathan Rubinstein of Joe Coffee : Entrepreneurship, Coffee, Business, Hiring, Barista Culture, Growth
016 : w/ Michael Butterworth : Raising the Bar on Your Customer Experience
015 : w/ Anne Nylander : What to do if you Don't Advance: How to take the next step in your barista / coffee career
014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee
013 : Leadership & Managment Master Class w/ Eva Attia : Leadership / Managment / Hiring / Career / Coffee / Barista Competitions
012 : Lauren Airola of Onyx Coffee Lab : A Journey Into Managment & Back : Leadership, Barista Work, Managing, Career, Customer Service, Employee Engagement
011 : Founder Friday! w/ Maxwell Mooney, Narrative Coffee / Barista community, hospitality, entrepreneurship, building relationships, and coffee quality
010 : How are Competitions Relevant ? w/ Jess Steffy : Barista Competitions / Coffee Shops / Employee Engagement / Professional growth
009 : How to Approach Data & Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shop, or baristas, and the business' mission in general
008 : Finding Joy in Coffee w/ Nathanael May : Practical advice for baristas, managers, and generally all humans
007 : The 4 Keys to an Effective Checklist : Increase morale, generate buy-in, and get things done!
006 : Founder Friday! Taylor & Shem Doupe of Soleil Cafe talk coffee, entrepreneurship, management, and core values
005 : Baristas Speak! Barista Interviews from Coffee Champs in Knoxville, TN
