Goal Setting & Achievement Podcast: Business|Productivity

There’s no doubt about it, handling negative client feedback can be downright uncomfortable. No one likes to listen to complaints and no one wants to be criticized or rejected by anyone; even by a client. We’re human; it stings when we fall short of a goal or when we don’t receive the approval we crave. But what if you could get past the discomfort of negative client feedback to discover the benefits that will make your business even better? Okay, let’s get to the 6 Ways Negative Client Feedback Makes Your Business Better… Way #1. It Shows You’re Committed to Your Clients Dealing with less than glowing client feedback, head on and objectively, shows you are committed to ensuring your clients have a positive experience. It’s this commitment to serve them to the best of your ability that attracts more clients. When you’re committed to your clients, they’re committed to your business. Way #2. It’s Not Personal; It’s Perception Instead of getting defensive about what went wrong in the client experience, you learn that it doesn’t have anything to do with you. Negative client feedback isn’t a reflection of how you failed or fell short; rather it’s a reflection on the client’s perception of the experience. Client perception is everything. When you can identify the breakdown in the process that changed the client’s perception from positive to negative, you just identified the kink in the system. Remove the kink, improve the system, change the perception. Way #3. Find Out What They Want When a client offers feedback (negative or positive) it’s a prime opportunity to learn what they really want. When Ideal Clients offer less than favorable feedback, identify what they really want - and deliver it. One word of caution: don’t go changing effective policy to please just one. The goal here is to pay attention to the feedback you receive from Ideal Clients - because they are your target market. Receive all feedback with an open mind, keeping in mind that your goal is to serve Ideal Clients to the best of your ability. Way #4. Brainstorm Creative Solutions Client feedback also allows a “springboard” from which creative solutions can be brainstormed. Don’t be afraid to be innovative and forward-thinking. If an Ideal Client is seeking a service or product that you’re not currently offering (and it will attract more Ideal Clients) - how can you implement it? Just because it hasn’t been done before doesn’t mean there isn’t a way to effectively do it. Listening to what your clients want and need is an invitation to get creative and implement innovative products and services that will serve your clients and grow your business. Way #5. Solicit Client Feedback Before Launching New Products & Services It happens every day; businesses all over the world solicit client feedback before expending time and money on new product and service launches. Instead of waiting for negative client feedback, ask them what they think about new products and/or service ideas. Send out a quick survey that takes no more than a few moments to complete - with an incentive for filling it out. Here are a few examples: • free PDF of an upcoming book (either the entire book or free chapter) • free online access to beta-product or program (full or limited access) • free digital download of a beta-product • discounted or early-bird pricing on a beta-product or program Way #6. Make it Easy for Clients to Submit Feedback Clients can spot a reluctant client-feedback business from a mile away - and it instantly reduces the trust factor. As you well know, when you lose the trust of your clients - you lose business. Make it easy for them to submit feedback by providing contact information that’s easily visible on your business cards, website and marketing materials. You’ll likely find when you provide an easily-accessible feedback system the amount of positive feedback increases. Some firms utilize a board of existing ideal clients to regularly provide feedback and ideas.

There’s no doubt about it, handling negative client feedback can be downright uncomfortable. No one likes to listen to complaints and no one wants to be criticized or rejected by anyone; even by a client. We’re human; it stings when we fall short of a goal or when we don’t receive the approval we crave. But what if you could get past the discomfort of negative client feedback to discover the benefits that will make your business even better? Okay, let’s get to the 6 Ways Negative Client Feedback Makes Your Business Better… Way #1. It Shows You’re Committed to Your Clients Dealing with less than glowing client feedback, head on and objectively, shows you are committed to ensuring your clients have a positive experience. It’s this commitment to serve them to the best of your ability that attracts more clients. When you’re committed to your clients, they’re committed to your business. Way #2. It’s Not Personal; It’s Perception Instead of getting defensive about what went wrong in the client experience, you learn that it doesn’t have anything to do with you. Negative client feedback isn’t a reflection of how you failed or fell short; rather it’s a reflection on the client’s perception of the experience. Client perception is everything. When you can identify the breakdown in the process that changed the client’s perception from positive to negative, you just identified the kink in the system. Remove the kink, improve the system, change the perception. Way #3. Find Out What They Want When a client offers feedback (negative or positive) it’s a prime opportunity to learn what they really want. When Ideal Clients offer less than favorable feedback, identify what they really want - and deliver it. One word of caution: don’t go changing effective policy to please just one. The goal here is to pay attention to the feedback you receive from Ideal Clients - because they are your target market. Receive all feedback with an open mind, keeping in mind that your goal is to serve Ideal Clients to the best of your ability. Way #4. Brainstorm Creative Solutions Client feedback also allows a “springboard” from which creative solutions can be brainstormed. Don’t be afraid to be innovative and forward-thinking. If an Ideal Client is seeking a service or product that you’re not currently offering (and it will attract more Ideal Clients) - how can you implement it? Just because it hasn’t been done before doesn’t mean there isn’t a way to effectively do it. Listening to what your clients want and need is an invitation to get creative and implement innovative products and services that will serve your clients and grow your business. Way #5. Solicit Client Feedback Before Launching New Products & Services It happens every day; businesses all over the world solicit client feedback before expending time and money on new product and service launches. Instead of waiting for negative client feedback, ask them what they think about new products and/or service ideas. Send out a quick survey that takes no more than a few moments to complete - with an incentive for filling it out. Here are a few examples: • free PDF of an upcoming book (either the entire book or free chapter) • free online access to beta-product or program (full or limited access) • free digital download of a beta-product • discounted or early-bird pricing on a beta-product or program Way #6. Make it Easy for Clients to Submit Feedback Clients can spot a reluctant client-feedback business from a mile away - and it instantly reduces the trust factor. As you well know, when you lose the trust of your clients - you lose business. Make it easy for them to submit feedback by providing contact information that’s easily visible on your business cards, website and marketing materials. You’ll likely find when you provide an easily-accessible feedback system the amount of positive feedback increases. Some firms utilize a board of existing ideal clients to regularly provide feedback and ideas.

What got you to where you are today probably isn’t going to be what takes you to where you ultimately want to go. Those thoughts, actions, activities have to change to move you even closer to your future goals. In working with my clients over the years, I originally found that most of them had no idea who was paying them how much money each year. You want to know this for many reasons. Simply put, make a list of all your clients in order of who pays you the most money to the least on an annual basis. To make it easier for you, feel free to modify my Annual Recurring Revenue Exercise excel spreadsheet sample to help you know who is paying you how much each year and who you want to replicate by asking for referrals/introductions from the top of the list. To download my complimentary Annual Recurring Revenue Exercise, so you know exactly what your recurring revenue is for your clients every year, go to https://www.accountabilitycoach.com/annual-recurring-revenue-exercise/ If you are getting value from any of Podcasts, please take a minute to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

What got you to where you are today probably isn’t going to be what takes you to where you ultimately want to go. Those thoughts, actions, activities have to change to move you even closer to your future goals. In working with my clients over the years, I originally found that most of them had no idea who was paying them how much money each year. You want to know this for many reasons. Simply put, make a list of all your clients in order of who pays you the most money to the least on an annual basis. To make it easier for you, feel free to modify my Annual Recurring Revenue Exercise excel spreadsheet sample to help you know who is paying you how much each year and who you want to replicate by asking for referrals/introductions from the top of the list. To download my complimentary Annual Recurring Revenue Exercise, so you know exactly what your recurring revenue is for your clients every year, go to https://www.accountabilitycoach.com/annual-recurring-revenue-exercise/ If you are getting value from any of Podcasts, please take a minute to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

What got you to where you are today probably isn’t going to be what takes you to where you ultimately want to go. Those thoughts, actions, activities have to change to move you even closer to your future goals. In working with my clients over the years, I originally found that most of them had no idea who was paying them how much money each year. You want to know this for many reasons. Simply put, make a list of all your clients in order of who pays you the most money to the least on an annual basis. To make it easier for you, feel free to modify my Annual Recurring Revenue Exercise excel spreadsheet sample to help you know who is paying you how much each year and who you want to replicate by asking for referrals/introductions from the top of the list. To download my complimentary Annual Recurring Revenue Exercise, so you know exactly what your recurring revenue is for your clients every year, go to https://www.accountabilitycoach.com/annual-recurring-revenue-exercise/ If you are getting value from any of Podcasts, please take a minute to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

What got you to where you are today probably isn’t going to be what takes you to where you ultimately want to go. Those thoughts, actions, activities have to change to move you even closer to your future goals. In working with my clients over the years, I originally found that most of them had no idea who was paying them how much money each year. You want to know this for many reasons. Simply put, make a list of all your clients in order of who pays you the most money to the least on an annual basis. To make it easier for you, feel free to modify my Annual Recurring Revenue Exercise excel spreadsheet sample to help you know who is paying you how much each year and who you want to replicate by asking for referrals/introductions from the top of the list. To download my complimentary Annual Recurring Revenue Exercise, so you know exactly what your recurring revenue is for your clients every year, go to https://www.accountabilitycoach.com/annual-recurring-revenue-exercise/ If you are getting value from any of Podcasts, please take a minute to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

Today we are going to talk about 9 Tips for Inspiring Referrals. Getting new clients can be one of the biggest challenges in building a business; however, leveraging the power of referrals can dramatically reduce the expense and energy of building your client base. Many businesses focus on the externals of inspiring referrals, so we’re going to focus on the internals. As you know, you are the hub of your business - it can only be successful to the extent you are willing to grow and learn. Before you can inspire referrals, it’s important to get clear on the basics: Tip #1: Get Clear and Focused Ever run into someone at a networking event who seems confused or vague about what they do? They’re either not clear (or can’t convey) on what exactly they do or whom exactly they can help. Before you can inspire referrals, you must get very clear and focused about what you specifically do and for whom. Tip #2: Establish Expertise You don’t have to be the best in the industry; you have to be the best at what you do. Establishing expertise is much easier when you focus on doing what you do best. Find that thing you do that no one else does and leverage it by marketing it when you ask for referrals. Tip #3: Know Who You Love Working With To spark inspiration in others, you must be authentically passionate about whom you love to help. When you love your clients, the passion will show in your dialog and expressions, inspiring others to refer clients. Would you rather refer clients to someone who appears drab and bored with their business - or someone who appears genuine, passionate and capable? Tip #4: Know Your Ideal Clients In order to serve your clients to the best of your ability, you must know them - inside and out. What drives their passion or purpose? What makes them tick? What are their biggest challenges? How do you specifically solve them? How do they spend their leisure time? When you know your ideal clients, and can authentically relate to them, it’s easier to describe them to the network connections that can send you referrals. The idea here is to grasp a broad snapshot of your ideal clients. Tip #5: Describe Your Ideal Clients in 10 Words or Less A unique, genuine and concise client description will inspire referrals. Knowing your clients on the deepest level (as we discussed in tip #4) is only one part of the process; the other is being able to clearly and concisely describe them. Follow this 4-Step Exercise to create a unique and genuine description: 1) List the most noticeable qualities of your ideal clients (qualities that anyone who knows your ideal client will easily recognize). 2) List the qualities you love about your ideal clients. 3) List specific problems of your clients that you solve with your expertise. 4) Finally, bring it all together by circling keywords from each list (1 through 3) and creating an Ideal Client Description in 10 words or less. An online resource and exercise to help you create or update your Ideal Client Profile is available at https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. This exercise and many other resources are available under the free Silver Membership. Use this online exercise to help you get clarity. Tip #6: Make the Referral Process Easy Make it easy for people to refer clients to you by creating a system that manages and tracks your referrals. It doesn’t have to be technologically advanced; it just has to be a reliable system that is followed every time. Whether the referral process is tracked manually or by software, the important thing to remember is to keep the process easy. Make it easy for people to send you referrals - make it easy to payout their referral fee, if there is one. The key is that the system is easy, consistent and reliable. To download my complimentary referral tracking spreadsheet and help you increase your revenue, go to https://www.accountabilitycoach.com/referral-tracking-workbook/. Tip #7: Consider an Automated Refe

Today we are going to talk about 9 Tips for Inspiring Referrals. Getting new clients can be one of the biggest challenges in building a business; however, leveraging the power of referrals can dramatically reduce the expense and energy of building your client base. Many businesses focus on the externals of inspiring referrals, so we’re going to focus on the internals. As you know, you are the hub of your business - it can only be successful to the extent you are willing to grow and learn. Before you can inspire referrals, it’s important to get clear on the basics: Tip #1: Get Clear and Focused Ever run into someone at a networking event who seems confused or vague about what they do? They’re either not clear (or can’t convey) on what exactly they do or whom exactly they can help. Before you can inspire referrals, you must get very clear and focused about what you specifically do and for whom. Tip #2: Establish Expertise You don’t have to be the best in the industry; you have to be the best at what you do. Establishing expertise is much easier when you focus on doing what you do best. Find that thing you do that no one else does and leverage it by marketing it when you ask for referrals. Tip #3: Know Who You Love Working With To spark inspiration in others, you must be authentically passionate about whom you love to help. When you love your clients, the passion will show in your dialog and expressions, inspiring others to refer clients. Would you rather refer clients to someone who appears drab and bored with their business - or someone who appears genuine, passionate and capable? Tip #4: Know Your Ideal Clients In order to serve your clients to the best of your ability, you must know them - inside and out. What drives their passion or purpose? What makes them tick? What are their biggest challenges? How do you specifically solve them? How do they spend their leisure time? When you know your ideal clients, and can authentically relate to them, it’s easier to describe them to the network connections that can send you referrals. The idea here is to grasp a broad snapshot of your ideal clients. Tip #5: Describe Your Ideal Clients in 10 Words or Less A unique, genuine and concise client description will inspire referrals. Knowing your clients on the deepest level (as we discussed in tip #4) is only one part of the process; the other is being able to clearly and concisely describe them. Follow this 4-Step Exercise to create a unique and genuine description: 1) List the most noticeable qualities of your ideal clients (qualities that anyone who knows your ideal client will easily recognize). 2) List the qualities you love about your ideal clients. 3) List specific problems of your clients that you solve with your expertise. 4) Finally, bring it all together by circling keywords from each list (1 through 3) and creating an Ideal Client Description in 10 words or less. An online resource and exercise to help you create or update your Ideal Client Profile is available at https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. This exercise and many other resources are available under the free Silver Membership. Use this online exercise to help you get clarity. Tip #6: Make the Referral Process Easy Make it easy for people to refer clients to you by creating a system that manages and tracks your referrals. It doesn’t have to be technologically advanced; it just has to be a reliable system that is followed every time. Whether the referral process is tracked manually or by software, the important thing to remember is to keep the process easy. Make it easy for people to send you referrals - make it easy to payout their referral fee, if there is one. The key is that the system is easy, consistent and reliable. To download my complimentary referral tracking spreadsheet and help you increase your revenue, go to https://www.accountabilitycoach.com/referral-tracking-workbook/. Tip #7: Consider an Automated Refe

Today we are going to talk about 9 Tips for Inspiring Referrals. Getting new clients can be one of the biggest challenges in building a business; however, leveraging the power of referrals can dramatically reduce the expense and energy of building your client base. Many businesses focus on the externals of inspiring referrals, so we’re going to focus on the internals. As you know, you are the hub of your business - it can only be successful to the extent you are willing to grow and learn. Before you can inspire referrals, it’s important to get clear on the basics: Tip #1: Get Clear and Focused Ever run into someone at a networking event who seems confused or vague about what they do? They’re either not clear (or can’t convey) on what exactly they do or whom exactly they can help. Before you can inspire referrals, you must get very clear and focused about what you specifically do and for whom. Tip #2: Establish Expertise You don’t have to be the best in the industry; you have to be the best at what you do. Establishing expertise is much easier when you focus on doing what you do best. Find that thing you do that no one else does and leverage it by marketing it when you ask for referrals. Tip #3: Know Who You Love Working With To spark inspiration in others, you must be authentically passionate about whom you love to help. When you love your clients, the passion will show in your dialog and expressions, inspiring others to refer clients. Would you rather refer clients to someone who appears drab and bored with their business - or someone who appears genuine, passionate and capable? Tip #4: Know Your Ideal Clients In order to serve your clients to the best of your ability, you must know them - inside and out. What drives their passion or purpose? What makes them tick? What are their biggest challenges? How do you specifically solve them? How do they spend their leisure time? When you know your ideal clients, and can authentically relate to them, it’s easier to describe them to the network connections that can send you referrals. The idea here is to grasp a broad snapshot of your ideal clients. Tip #5: Describe Your Ideal Clients in 10 Words or Less A unique, genuine and concise client description will inspire referrals. Knowing your clients on the deepest level (as we discussed in tip #4) is only one part of the process; the other is being able to clearly and concisely describe them. Follow this 4-Step Exercise to create a unique and genuine description: 1) List the most noticeable qualities of your ideal clients (qualities that anyone who knows your ideal client will easily recognize). 2) List the qualities you love about your ideal clients. 3) List specific problems of your clients that you solve with your expertise. 4) Finally, bring it all together by circling keywords from each list (1 through 3) and creating an Ideal Client Description in 10 words or less. An online resource and exercise to help you create or update your Ideal Client Profile is available at https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. This exercise and many other resources are available under the free Silver Membership. Use this online exercise to help you get clarity. Tip #6: Make the Referral Process Easy Make it easy for people to refer clients to you by creating a system that manages and tracks your referrals. It doesn’t have to be technologically advanced; it just has to be a reliable system that is followed every time. Whether the referral process is tracked manually or by software, the important thing to remember is to keep the process easy. Make it easy for people to send you referrals - make it easy to payout their referral fee, if there is one. The key is that the system is easy, consistent and reliable. To download my complimentary referral tracking spreadsheet and help you increase your revenue, go to https://www.accountabilitycoach.com/referral-tracking-workbook/. Tip #7: Consider an Automated Refe

Today we are going to talk about 9 Tips for Inspiring Referrals. Getting new clients can be one of the biggest challenges in building a business; however, leveraging the power of referrals can dramatically reduce the expense and energy of building your client base. Many businesses focus on the externals of inspiring referrals, so we’re going to focus on the internals. As you know, you are the hub of your business - it can only be successful to the extent you are willing to grow and learn. Before you can inspire referrals, it’s important to get clear on the basics: Tip #1: Get Clear and Focused Ever run into someone at a networking event who seems confused or vague about what they do? They’re either not clear (or can’t convey) on what exactly they do or whom exactly they can help. Before you can inspire referrals, you must get very clear and focused about what you specifically do and for whom. Tip #2: Establish Expertise You don’t have to be the best in the industry; you have to be the best at what you do. Establishing expertise is much easier when you focus on doing what you do best. Find that thing you do that no one else does and leverage it by marketing it when you ask for referrals. Tip #3: Know Who You Love Working With To spark inspiration in others, you must be authentically passionate about whom you love to help. When you love your clients, the passion will show in your dialog and expressions, inspiring others to refer clients. Would you rather refer clients to someone who appears drab and bored with their business - or someone who appears genuine, passionate and capable? Tip #4: Know Your Ideal Clients In order to serve your clients to the best of your ability, you must know them - inside and out. What drives their passion or purpose? What makes them tick? What are their biggest challenges? How do you specifically solve them? How do they spend their leisure time? When you know your ideal clients, and can authentically relate to them, it’s easier to describe them to the network connections that can send you referrals. The idea here is to grasp a broad snapshot of your ideal clients. Tip #5: Describe Your Ideal Clients in 10 Words or Less A unique, genuine and concise client description will inspire referrals. Knowing your clients on the deepest level (as we discussed in tip #4) is only one part of the process; the other is being able to clearly and concisely describe them. Follow this 4-Step Exercise to create a unique and genuine description: 1) List the most noticeable qualities of your ideal clients (qualities that anyone who knows your ideal client will easily recognize). 2) List the qualities you love about your ideal clients. 3) List specific problems of your clients that you solve with your expertise. 4) Finally, bring it all together by circling keywords from each list (1 through 3) and creating an Ideal Client Description in 10 words or less. An online resource and exercise to help you create or update your Ideal Client Profile is available at https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. This exercise and many other resources are available under the free Silver Membership. Use this online exercise to help you get clarity. Tip #6: Make the Referral Process Easy Make it easy for people to refer clients to you by creating a system that manages and tracks your referrals. It doesn’t have to be technologically advanced; it just has to be a reliable system that is followed every time. Whether the referral process is tracked manually or by software, the important thing to remember is to keep the process easy. Make it easy for people to send you referrals - make it easy to payout their referral fee, if there is one. The key is that the system is easy, consistent and reliable. To download my complimentary referral tracking spreadsheet and help you increase your revenue, go to https://www.accountabilitycoach.com/referral-tracking-workbook/. Tip #7: Consider an Automated Refe

Today we are going to talk about 9 Tips for Inspiring Referrals. Getting new clients can be one of the biggest challenges in building a business; however, leveraging the power of referrals can dramatically reduce the expense and energy of building your client base. Many businesses focus on the externals of inspiring referrals, so we’re going to focus on the internals. As you know, you are the hub of your business - it can only be successful to the extent you are willing to grow and learn. Before you can inspire referrals, it’s important to get clear on the basics: Tip #1: Get Clear and Focused Ever run into someone at a networking event who seems confused or vague about what they do? They’re either not clear (or can’t convey) on what exactly they do or whom exactly they can help. Before you can inspire referrals, you must get very clear and focused about what you specifically do and for whom. Tip #2: Establish Expertise You don’t have to be the best in the industry; you have to be the best at what you do. Establishing expertise is much easier when you focus on doing what you do best. Find that thing you do that no one else does and leverage it by marketing it when you ask for referrals. Tip #3: Know Who You Love Working With To spark inspiration in others, you must be authentically passionate about whom you love to help. When you love your clients, the passion will show in your dialog and expressions, inspiring others to refer clients. Would you rather refer clients to someone who appears drab and bored with their business - or someone who appears genuine, passionate and capable? Tip #4: Know Your Ideal Clients In order to serve your clients to the best of your ability, you must know them - inside and out. What drives their passion or purpose? What makes them tick? What are their biggest challenges? How do you specifically solve them? How do they spend their leisure time? When you know your ideal clients, and can authentically relate to them, it’s easier to describe them to the network connections that can send you referrals. The idea here is to grasp a broad snapshot of your ideal clients. Tip #5: Describe Your Ideal Clients in 10 Words or Less A unique, genuine and concise client description will inspire referrals. Knowing your clients on the deepest level (as we discussed in tip #4) is only one part of the process; the other is being able to clearly and concisely describe them. Follow this 4-Step Exercise to create a unique and genuine description: 1) List the most noticeable qualities of your ideal clients (qualities that anyone who knows your ideal client will easily recognize). 2) List the qualities you love about your ideal clients. 3) List specific problems of your clients that you solve with your expertise. 4) Finally, bring it all together by circling keywords from each list (1 through 3) and creating an Ideal Client Description in 10 words or less. An online resource and exercise to help you create or update your Ideal Client Profile is available at https://www.accountabilitycoach.com/coaching-store/inner-circle-store/. This exercise and many other resources are available under the free Silver Membership. Use this online exercise to help you get clarity. Tip #6: Make the Referral Process Easy Make it easy for people to refer clients to you by creating a system that manages and tracks your referrals. It doesn’t have to be technologically advanced; it just has to be a reliable system that is followed every time. Whether the referral process is tracked manually or by software, the important thing to remember is to keep the process easy. Make it easy for people to send you referrals - make it easy to payout their referral fee, if there is one. The key is that the system is easy, consistent and reliable. To download my complimentary referral tracking spreadsheet and help you increase your revenue, go to https://www.accountabilitycoach.com/referral-tracking-workbook/. Tip #7: Consider an Automated Refe

Today we are going to talk about The Pros vs Cons Exercise – Free Download Page Have you ever had a time when you needed to make a decision but weren’t exactly sure what to do? Well, when this occurs and you aren’t sure about what decision you should make, you might want to consider the old fashion Pros and Cons list. Using this exercise will help when you are trying to decide whether to do something that can have an impact on your life, personally and professionally. Your ‘gut’ may still have a say in what you choose to do in the end. Do you have a project, decision, or issue to resolve? To download my complimentary Pros versus Cons Exercise, go to https://www.accountabilitycoach.com/pros-vs-cons-exercise/. This document can easily be modified to be of value to you. If you are getting value from any of The Accountability Minute messages, please take a number to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Go to https://www.accountabilitycoach.com/Achieve.Your.Goals.Free.Gifts.Now/ and get 3 FREE gifts including a special report on 10 Power Tips for Getting Focused, Organized, and Achieving Your Goals Now. Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

Today we are going to talk about The Pros vs Cons Exercise – Free Download Page Have you ever had a time when you needed to make a decision but weren’t exactly sure what to do? Well, when this occurs and you aren’t sure about what decision you should make, you might want to consider the old fashion Pros and Cons list. Using this exercise will help when you are trying to decide whether to do something that can have an impact on your life, personally and professionally. Your ‘gut’ may still have a say in what you choose to do in the end. Do you have a project, decision, or issue to resolve? To download my complimentary Pros versus Cons Exercise, go to https://www.accountabilitycoach.com/pros-vs-cons-exercise/. This document can easily be modified to be of value to you. If you are getting value from any of The Accountability Minute messages, please take a number to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Go to https://www.accountabilitycoach.com/Achieve.Your.Goals.Free.Gifts.Now/ and get 3 FREE gifts including a special report on 10 Power Tips for Getting Focused, Organized, and Achieving Your Goals Now. Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

Today we are going to talk about The Pros vs Cons Exercise – Free Download Page Have you ever had a time when you needed to make a decision but weren’t exactly sure what to do? Well, when this occurs and you aren’t sure about what decision you should make, you might want to consider the old fashion Pros and Cons list. Using this exercise will help when you are trying to decide whether to do something that can have an impact on your life, personally and professionally. Your ‘gut’ may still have a say in what you choose to do in the end. Do you have a project, decision, or issue to resolve? To download my complimentary Pros versus Cons Exercise, go to https://www.accountabilitycoach.com/pros-vs-cons-exercise/. This document can easily be modified to be of value to you. If you are getting value from any of The Accountability Minute messages, please take a number to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Go to https://www.accountabilitycoach.com/Achieve.Your.Goals.Free.Gifts.Now/ and get 3 FREE gifts including a special report on 10 Power Tips for Getting Focused, Organized, and Achieving Your Goals Now. Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

Today we are going to talk about The Pros vs Cons Exercise – Free Download Page Have you ever had a time when you needed to make a decision but weren’t exactly sure what to do? Well, when this occurs and you aren’t sure about what decision you should make, you might want to consider the old fashion Pros and Cons list. Using this exercise will help when you are trying to decide whether to do something that can have an impact on your life, personally and professionally. Your ‘gut’ may still have a say in what you choose to do in the end. Do you have a project, decision, or issue to resolve? To download my complimentary Pros versus Cons Exercise, go to https://www.accountabilitycoach.com/pros-vs-cons-exercise/. This document can easily be modified to be of value to you. If you are getting value from any of The Accountability Minute messages, please take a number to leave me a short rating and review. I would really appreciate it, and love to hear from you and requests for topics you would find of value. Go to https://www.accountabilitycoach.com/Achieve.Your.Goals.Free.Gifts.Now/ and get 3 FREE gifts including a special report on 10 Power Tips for Getting Focused, Organized, and Achieving Your Goals Now. Join the Silver Inner Circle (IT’S FREE) and receive 10% off on all products and services in addition to having access to many assessments and complimentary resources so you can begin achieving your goals in the timeframe you want, so you can have the life you desire. Get started today by going to https://www.accountabilitycoach.com/coaching-store/inner-circle-store/ and Join the FREE Silver Inner Circle. Aim for what you want each and every day! Anne Bachrach The Accountability Coach™ The Results Accelerator™ To help you stay focused and on track to achieving your goals, check out these other high-value resources. - Subscribe to my YouTube channel (https://www.youtube.com/annebachrach) - Subscribe to my Blog (https://www.accountabilitycoach.com/blog/) - Anne’s Facebook page (https://www.facebook.com/TheAccountabilityCoach) - Anne’s Linked-in page https://www.linkedin.com/in/annebachrach Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot", subscribe to it based on your country. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v If you don't have Alexa, Google Home (on Google Play Music), or Apple HomePod, you can subscribe to The Accountability Minute on iTunes by going to https://itunes.apple.com/us/podcast/accountability-minute-business-acceleration-productivity/id1406492556. Get your daily fix for starting out your day right. Business professionals and entrepreneurs who utilize my proven business-success systems make more money, work less, and enjoy better work life balance. Author of Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, and the Work Life Balance Emergency Kit, The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.