The Action Catalyst

Dr. Gary Chapman has degrees from some of the most respected colleges and seminaries. He's written some of the best-selling books of the past decade and appeared on thousands of radio and television programs across the country. But Dr. Gary Chapman knows more than just a lot of scholarly theories and practical advice—he knows people. He knows how to relate to people, how to have fun and how to make people laugh. Chapman is a well-known marriage counselor and director of marriage seminars. He hosts a nationally syndicated radio program, A Love Language Minute, and a Saturday morning program, Building Relationships with Dr. Gary Chapman, that air on more than 400 stations. The 5 Love Languages, one of Chapman’s most popular titles, topped various bestseller charts for years. It has been published in 50 languages, sold more than ten million copies and is currently on the New York Times best-seller list. 2017 marks the 25th anniversary of The 5 Love Languages book. Chapman has been directly involved in real-life family counseling for more than 35 years. Dr. Chapman also serves as senior associate pastor at Calvary Baptist Church in Winston-Salem, North Carolina. Chapman is a graduate of Moody Bible Institute and holds B.A. and M.A. degrees in anthropology from Wheaton College and Wake Forest University, respectively. He has received M.R.E. and Ph.D. degrees from Southwestern Baptist Theological Seminary and taken postgraduate work at the University of North Carolina and Duke University. Chapman and his wife, Karolyn, have been married for more than 45 years and reside in Winston-Salem, N.C. The Chapmans have two grown children, Shelley and Derek. Show Highlights: The 5 love languages applied to leadership with Dr Gary Chapman.Life and death are in the power of the tongue. - Proverbs 18:21Actions speak louder than words when acts of service is your primary love language. - Dr Gary ChapmanIt’s universal to give gifts as acts of love. - Dr Gary ChapmanQuality time is giving someone your undivided attention. - Dr Gary ChapmanWe have long known the power of physical touch. - Dr Gary ChapmanOut of the 5 love languages, each of us has a primary love language. - Dr Gary ChapmanWhen you realize the importance of quality time, it is easy to carve out time for it. - Dr Gary ChapmanAll 5 languages can be learned. - Dr Gary Chapman64% of people who leave a job say they left primarily because they didn’t feel appreciated. - Dr Gary Chapman Learn more from Dr. Gary Chapman at 5lovelanguages.com and appreciationatwork.com The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Jason Dorsey wrote his first bestselling book at age 18. He’s the most sought-after Millennials and Gen Z researcher and speaker, receiving over 1,000 speaking requests each year. His gift is solving tough generational challenges for companies and leaders through his unique research, results-based consulting, and acclaimed presentations. He delivers practical solutions grounded in research that drive measurable results for clients. Jason has been featured as a Millennials and generations expert on 60 Minutes, 20/20, The Today Show, The Early Show and over 100 more TV interviews. Adweek calls Jason a “research guru” and The New York Times featured him in its cover story on marketing to Millennials. His repeat clients include industry leaders such as Mercedes-Benz, Four Seasons Hotels, SAS, Wells Fargo, VISA, and many more. Jason has headlined speaking events from India and Egypt to Ireland, Chile, Canada, Norway, and all 50 US states. Jason is the Co-Founder and Millennials and Gen Z Researcher at The Center for Generational Kinetics. The Center is the premier Millennials and Gen Z research, speaking, and consulting firm with over 150 clients each year. The center invented Generational Context™, a unique approach to solving generational challenges with measurable results. Jason wrote his first bestselling book at age 18. His latest bestselling book is Y-Size Your Business: How Gen Y Employees Can Save You Money and Grow Your Business Show Highlights: Millennials are the largest generation in the workforce. - Jason DorseyMillennials will outspend every other generation this year. - Jason DorseyLooking at Millennials gives you the best sneak peek into the future. - Jason DorseyYou have to be able to recruit Millennials who are the right fit. - Jason DorseyWhen it comes to Millennials as buyers, you must recognize they communicate differently. - Jason DorseyMillennials are the #1 generation to refer their friends to a person or business. - Jason DorseyGen Z is going to be the driver for massive change across the workforce and the marketplace. - Jason Dorsey Learn more from the Center for Generational Kinetics at GenHQ.com Hear more from Jason at jasondorsey.com The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Dianna Booher is the bestselling author of 47 books, published in 60 foreign-language editions, with nearly 4 million copies sold. Her personal development topics include leadership communication, executive presence, writing, and life balance. Her most popular titles include: Creating Personal Presence: Look, Talk, Think, and Act Like a Leader• What MORE Can I Say? Why Communication Fails and What to Do About It• Communicate With Confidence: How to Say It Right, the First Time and Every Time• Speak With Confidence: Powerful Presentations That Inspire, Inform, and PersuadeCommunicate Like A Leader: Connecting Strategically to Coach, Inspire, and Get Things Done National media such as Good Morning America, USAToday, The Wall Street Journal, Investor’s Business Daily, Bloomberg, Forbes.com, FOX, CNN, NPR, Success, FastCompany.com, and Entrepreneur have interviewed her for opinions on critical workplace communication issues. Keynotes, consulting, and training clients include IBM, Exxon Mobil, JP Morgan Chase, Lockheed Martin, Raytheon, BP, Chevron, Conoco-Phillips, PepsiCo, Novartis, Honeywell, Merrill Lynch, Department of the Navy, and NASA, just to name a few. She has been inducted into the Speakers Hall of Fame by the National Speakers Association. Success Magazine has named her to its list of “21 Top Speakers for the 21st Century.” She also appears at #54 on the Richtopia “Top 200 Most Influential Authors in the World” list (2017). Show Highlights: A leader improves the situation beyond what it was when they took over. - Dianna BooherA Leader improves the status quo. - Dianna BooherPeople micromanage because of fear and misunderstanding. - Dianna BooherMicromanaging is a sign that a leader hasn’t developed the necessary strategic perspective. - Dianna BooherLeaders need to think strategically about the long-term effect of their actions. - Dianna BooherThe one question every leader must answer correctly: “What are you working on?” - Dianna BooherOn social media: have a strategy, choose your channels, be consistent and engage. - Dianna BooherPeople have to take responsibility for their own career development. - Dianna BooherFire people to be fair. - Dianna Booher Learn more about Dianna and check out her book by visiting: communicatelikealeaderbook.com The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change. He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S. Mark’s list of over 2600 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere. Show Highlights: The only thing holding you back from getting better is the lack of desire to do so. - Mark SanbornStrength overused becomes a liability. - Mark SanbornUse all four areas of the potential matrix to create synergy in improvement. - Mark SanbornThe path to improvement is the potential matrix. - Mark SanbornThe first step to getting better is to disrupt yourself before someone else does. - Mark SanbornMost people change only when they have to; Leaders change before they need to. - Mark SanbornWho or what in my life needs to be disrupted? - Mark Sanborn The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Henry Bedford is the Chairman and Chief Executive Officer of the Southwestern Company. He achieved a B.A. in Economics from The University of The South and an MBA from Southern Methodist University. He has more than 30 years in sales and business management with progressive promotions within the company. Henry began his career with the Southwestern Company as a Student Dealer in 1972 and he specializes in financial management, creating equity plans, and leadership. Show Highlights: The more layers you have in between the leadership and others, the less leaders are in touch with the real needs of the company. - Henry BedfordUse the “Show me” approach. - Henry BedfordI don’t want to be right, I want to be for what’s right. - Henry BedfordAs you move away from emotions and closer to the facts, everyone starts to agree. - Henry BedfordIn our startups, we put very little capital on the front end. - Henry BedfordFor startups: create a tract to run on, put everything in writing, and begin leading others to do the same thing. - Henry BedfordOur leadership comes from the ground up. - Henry BedfordA big part of a leader’s role is to lead by example. - Henry BedfordIn a startup, make sure you don’t run out of runway. - Henry BedfordData alone is worthless unless you have something to compare it to. - Henry Bedford The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Tom Bilyeu is the co-founder of 2014 Inc. 500 company Quest Nutrition — a unicorn startup valued at over $1 billion — and the co-founder and host of Impact Theory. Tom’s mission is the creation of empowering media-based IP and the acceleration of mission-based businesses. Personally driven to help people develop the skills they will need to improve themselves and the world, Tom is intent to use commerce to address the dual pandemics of physical and mental malnourishment. Tom is a forever student of life. His obsession with mastering skills has molded him into a well-rounded leader, battle-hardened and unafraid to fire moonshots. Show Highlights: If you’re willing to do the hard work to execute your vision there is little that is off limits. - Tom BilyeuSocial media isn’t a distraction, but a powerful tool to build community. - Tom BilyeuNobody will act for the many but people will act for the one. - Tom BilyeuWhen you have a team willing to dream big and do what needs to be done to execute on a massive dream, that’s when things start to happen. - Tom BilyeuThe only difference between you and someone else is your mindset. - Tom BilyeuNo matter what you do with your life, be great at it. - Tom BilyeuOne of the most beautiful things about being a human is that you can learn anything. - Tom BilyeuThere is a huge difference between having potential and executing that potential. - Tom BilyeuStop labeling others as extraordinary as a way of letting yourself off the hook. - Tom Bilyeu The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

When Ziglar Family CEO, Mark Timm, heard Zig Ziglar speak for the first time almost 3 decades ago, it changed his life direction. Mr. Ziglar’s timeless principles inspired Mark to start more than a dozen successful businesses. But when his business success didn’t transfer to his family life, Mark and his wife Ann got intentional about applying those time-tested Ziglar principles to leading and growing a successful, blended family with six children. Today as CEO of Ziglar Family, Mark passionately shares the Ziglar principles that have worked so well for his family to empower millions of other families around the world. Ziglar principles have guided Mark to significant achievements, from becoming a national FFA officer as a teen, to becoming a highly successful entrepreneur and starting more than 12 businesses. He has spoken professionally for over 25 years, giving thousands of speeches to over one million people in 48 states. But his highest priority is to keep his family as the most important thing. Together with his wife, Ann, he is proud to parent six of the coolest kids on the planet — three boys (Markus, Kavyn, Zachary) and three girls (Mary, Cassandra & Grace). They live near Indianapolis, Indiana. When not helping families in the Thrive community, Mark enjoys flying airplanes, traveling with his family, and engaging in fun outdoor activities with his kids. Show Highlights: You already know to be successful at home if you are successful somewhere else. - Mark TimmSo many families don’t have a target they’re aiming for, they’re just in survival mode. - Mark TimmThe greatest change happens at the dinner table. - Mark Timm“If you want to change the world, go home and love your family.” - Mother TeresaWhen you’re together, don’t miss the opportunity to talk about something meaningful. - Mark TimmIf we teach our kids to think, that sets them up for success. - Mark TimmYour job is not to raise a good kid, it’s to raise a good adult. - Mark Timm5 Ideas for running your business like a family: Give special attention to new team membersCelebrate Milestones and achievementsProvide for them and keep them safeTrain and develop your peopleCare about them because they are yours; not because of what they can do for you. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Jon Gordon's best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, MLB coaches and teams, Fortune 500 companies, school districts, hospitals and non-profits. He is the author of numerous best-selling books including The Energy Bus, The Carpenter, Training Camp, The Seed, You Win in the Locker Room First and The No Complaining Rule. Jon and his tips have been featured on The Today Show, CNN, CNBC, The Golf Channel, Fox and Friends and in numerous magazines and newspapers. His clients include The Los Angeles Dodgers, The Atlanta Falcons, Campbell Soup, Dell, Publix, Southwest Airlines, LA Clippers, Miami Heat, Pittsburgh Pirates, BB&T Bank, Clemson Football, Northwestern Mutual, Bayer, West Point Academy and more. Jon is a graduate of Cornell University and holds a Masters in Teaching from Emory University. He and his training/consulting company are passionate about developing positive leaders, organizations and teams. Show Highlights: You don’t have to be an extrovert to be a positive leader. - Jon GordonPositive leadership says “I believe in a better future.” - Jon GordonIf you’re complaining you’re not leading. - Jon GordonComplainers and pessimists focus on problems, positive leaders focus on solutions. - Jon GordonComplaining is not a plan. - Jon GordonPositive leaders find a way forward. - Jon GordonRelentless optimism and hard work will bring your dream to fruition. - Jon GordonWe confront the reality that exists but we don’t dwell on it. - Jon GordonIt’s dangerous to be a realist. - Jon Gordon The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Maurice Clarett, former professional football running back who played for the Ohio State Buckeyes, Omaha Nighthawks, and Denver Broncos, as well as noted speaker and entrepreneur, shares the story of how he landed a one-on-one sit-down with Warren Buffett, only a few months removed from prison. Hear Maurice's full interview in Episode 191 of The Action Catalyst.

Maurice Clarett, former professional football running back who played for the Ohio State Buckeyes, Omaha Nighthawks, and Denver Broncos, as well as noted speaker and entrepreneur, shares his tale of going from championship glory, to professional ruin and prison, and back out the other side, becoming an advocate for mental health, personal development, and criminal justice reform, and even landing a one-on-one sit-down with Warren Buffett.

Jeff Keen is a registered loan agent for Ideal Home Loans, LLC in Denver, Colorado. He has been in the mortgage industry for 17 years. Jeff is in coaching with one of Southwestern Consulting's Certified Coaches, Jamie Hourahan. Jamies' experience is vast, but what sets him apart is his innate drive to achieve, excel, and exceed expectations. He’s an expert in helping people realize their potential and boldly deliver it to the world. He has a love for systems and operations and is constantly working to make strong existing systems better and more effective. Jamie is a relentless pioneer when it comes to finding sharper and more efficient ways of conducting business. He understands what it takes to start a new business, and has the energy and enthusiasm needed to be a top producer himself while leading teams to success. Show Highlights: Discipline creates freedom. – Jeff Keen I had to create new habits that make for a more productive day. – Jeff Keen If you start your day in reaction mode, it takes over your entire day. @CoachHourahan Jeff surrendered immediately and completely to the process. @CoachHourahan Now I run the day instead of the day running me. – Jeff Keen The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Lolly Daskal is one of the most sought-after executive leadership writers in the world. Her extensive cross-cultural expertise spans 14 countries, six languages and hundreds of companies. As founder and CEO of Lead From Within, her proprietary leadership program is engineered to be a catalyst for leaders who want to enhance performance and make a meaningful difference in their companies, their lives, and the world. Based on a mix of modern philosophy, science, and nearly thirty years coaching top executives, Lolly’s perspective on leadership continues to break new ground and produce exceptional results. Of her many awards and accolades, Lolly was designated a Top-50 Leadership and ManagementExpert by Inc. magazine. Huffington Post honored Lolly with the title of The Most Inspiring Woman in the World. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, and Psychology Today, and others. Show Highlights: Am I operating out of greatness or am I operating out of the gap?Greatness isn’t a destiny only granted to a few; it is a choice available to everyone. @LollyDaskalDon’t ask “what do I want to do”, instead ask “who do I want to be” @LollyDaskalWho are you being while you are leading and living? @LollyDaskalIn order to stand in your greatness, you must own all of who you are. @LollyDaskalGreat leaders have the ability to re-think. @LollyDaskalCapabilities plus competence equals confidence. @LollyDaskal Let Lolly know you were listening! Send a tweet to her: @LollyDaskal Lolly’s proprietary insights are the subject of her new book, The Leadership Gap: What Gets Between You and Your Greatness, and is available forpre-order here. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Christy Wright, both entertaining and inspiring, presents messages that educate and give hope to audiences nationwide. As the creator of Business Boutique and through her podcast and sellout live events, Wright has equipped thousands of women to successfully run and grow a business so they can make money doing what they love. Wright is a Certified Business Coach and Ramsey Personality. Since joining Ramsey Solutions in 2009, she has spoken to audiences across the country at women’s conferences, national business conferences and Fortune 500 companies. Her new book, Business Boutique, releases April 2017. Show Highlights: When people know what selling really is, they can sell with confidence. @ChristyBWrightWhen you’re meeting people’s needs and solving their problems, the sale is natural. @ChristyBWrightMany people don’t have sales simply because they aren’t asking. @ChristyBWrightIt’s easy for us to look in the rearview mirror of our life instead of through the windshield. @ChristyBWrightThe best way to shift guilt is to focus on wherever you are at the moment. @ChristyBWrightMy mom didn’t teach me persistence, she lived it. @ChristyBWrightMore is taught than caught. @DaveRamseyYou’re not harming your kids by working hard, you’re helping them. @ChristyBWrightThe number one thing that will hold you back is fear. @ChristyBWrightFear isn’t a sign you’re doing something bad, it’s a sign you’re doing something bold. @ChristyBWrightThe antidote to fear is action. @ChristyBWrightYou always take the next affordable step. @TheSharkDaymond Let Christy know you were listing by tweeting her at: @ChristyBWright. Connect with her online at christywright.com or facebook.com/OfficialChristyWright. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Tom Merritt is a branch manager at Summit Funding, Inc. As a privately owned residential mortgage company operating across the country, their customers enjoy the benefits of working with a mortgage banker that is powerful enough to be a direct endorsed seller/servicer with GNMA & FNMA. This means they process, underwrite, fund, and service your loans - all in house. This enables Summit to speed up the lending process in a more make sense process so our customers close on-time! Steve Reiner is an expert at helping people remove the emotional hurdles that prevent them from excelling in business and in life. Having personally delivered over 2,500 1:1 sales and leadership consulting calls, he understands how to get the most out of his clients, helping them to break personal belief barriers and achieve their maximum potential. Steve begins this life-changing journey with his clients by helping them to identify their purpose, crystallize their vision and reinforce their desired behavior change with the right self-talk. As an author of the upcoming book Fearless Selling, Steve will equip you to pursue your goals with greater joy, resolve, and effectiveness. Show Highlights: When you understand the why, you figure out the how. – Steve ReinerPurpose is your mission for how you invest your life. – Steve ReinerPurpose is bigger than the obstacle. – Steve ReinerPurpose is the person you want to be and the impact you want to have. – Steve ReinerThe more you focus on results, the fewer results you get. – Steve ReinerWhen you focus on purpose, results are the byproduct.The biggest reason we have anxiety is due to trying to control things we can’t. – Steve ReinerYour purpose must be grounded in service. – Steve Reiner The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

Behind the fancy job titles, the awards, the TV appearances, and the $1 billion-dollar-business that her company’s service brands do each year, Dina Dwyer-Owens equates her success to having a living by a proven Code of Values. Her first book Live RICH: How to build success in your company and your life with a proven Code of Values has connected with thousands of readers by offering a simple message that in a world of constant change, values can be ever-present. Now in Values, Inc., named one of the Top Ten Business Books from 2015 by Forbes, Dina aims to help inspire more hope for the future by taking the spotlight and shining it on those doing the things she loves to cheer about: living and leading with integrity. Show Highlights: Live R.I.C.H: Respect, Integrity, Customer Focus and Have fun in the process. @DinaDwyerOwensPeople create the systems and then we coach those systems. @DinaDwyerOwensWe teach our principle and system to people. Franchising is our vehicle. @DinaDwyerOwensFocus on re-earning your position every day in every way. @DinaDwyerOwensContinuously strive to maximize customer loyalty. @DinaDwyerOwensWe always think about systems. If something isn’t working, there isn’t a system or something is broken. @DinaDwyerOwensAnytime there is a meeting of 3+ people, in the beginning we are reading our values. @DinaDwyerOwensValues driven leadership is not for the faint of heart. @DinaDwyerOwensEnforcing vision requires constant vigilance. @DinaDwyerOwensThe rewards of operating by values are too great to ignore. @DinaDwyerOwens Download your free copy of the Create Your Culture workbook by visiting: dinadwyerowens.com The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!