Killer Innovations with Phil McKinney - A Show About Ideas Creativity And Innovation

COVID-19 greatly impacted technology efforts and continues to do so rapidly. Tim Bajarin joins us from Silicon Valley to discuss work from home shifts and the newest innovations from Apple. Tim Bajarin On WFH Shifts Over the last eighteen months, businesses have realized that bringing everybody back to the office isn’t realistic. People are comfortable with the flexibility that working from home provides. Creative Strategies did several studies on this topic and discovered that people establish sophisticated work from home set-ups. Because people want consistency with their office and work from home, IT directors face new challenges. Even when in-office, people are still connecting with clients and colleagues virtually. Because people now want studios in their homes for work, homeschooling kids, etc., the housing demand has skyrocketed. Architects are currently designing new custom homes that include studios. We are moving towards the hybrid environment being the norm. Large and small companies have been investing in sprucing up their offices for their employees to match their WFH settings. Shifts in Technology COVID has opened room for more innovative technologies. People want better cameras, pushing laptop makers and other tech companies to make heavy improvements. Intel competitors have evolved, such as AMD and Qualcomm. Apple’s introduction of the M1 Chip has immensely shaken things up in the valley. The demand for Macs has increased immensely as well. Apple is innovating on so many fronts and has the patience to stay in it for the long run. Regulatory Pressures Government regulation has become more prevalent, specifically with the European Union, as it attempts to harness the growth of companies like Apple and Facebook. Tim says that Washington D.C does not understand technology, which has caused some issues. While they talk significantly about clamping down on things, the reality is that great economic challenges will arise if governing bodies step in. About our Guest: Tim Bajarin Tim Bajarin is one of the most recognized and sought-after global technology analysts, futurists, and consultants. His fifty years in Silicon Valley have made him a voice that moves the market. “With his writing and analysis being at the forefront of the digital revolution, Tim was one of the first to cover the personal computer industry and is considered one of the leading experts in the field of technology adoption life cycles. He is president of a technology-focused company, Creative Strategies, and a regular podcaster on Tech.Pinions (also broadcasted on The Innovators Network). He is a futurist and credited with predicting the desktop publishing revolution three years before it reached the market and multimedia. Been with Creative Strategies since 1981, Tim has served as a consultant to most of the leading hardware and software vendors in the industry (IBM, Apple, Microsoft, Nvidia, AMD, HP, Xerox, Compaq, Dell, AT&T, Microsoft, Polaroid, Lotus, Epson, Qualcomm, Toshiba, and numerous others). Tim Bajarin is on the technology advisory boards of IBM, Compaq, and Dell. (from Wikipedia)” To know more about Tim Bajarin, Work from Home (WFH), Apple, and Silicon Valley, listen to this week's show:

It's no mystery that COVID-19 disrupted the technology industry. Bob O'Donnell joins us to discuss the innovation impacts of broadband and 5G. Innovation Impacts of Remote Work COVID-19 dramatically changed how we communicate, increasing the need for fast, consistent broadband. The broadband industry globally builds around two and a half years of capacity ahead of time. High internet usage spikes from COVID resulted in broadband capacity exhaustion 14 days after March 1, 2020. The spikes were due to people working from home and kids being home from school. Zoom, WebEx, Microsoft, etc., all came together to improve the problems. A strong work-from-home environment is the byproduct of the shift from in-person to remote. To build out their mobile workstations, people invest in high-quality PCs, monitors, cameras, platforms, etc. Bob believes there will continue to be an “explosion of installs” of different video calling platforms. The Accelerated Pace of Technology Innovation Competition in the tech world has seen accelerated growth since COVID-19 started. There are four or five video conferencing platforms most people are currently using. Zoom, for instance, released 320 new features last year. When it comes to microchips, things have never been more competitive. Intel and AMD are working with global governments on semiconductor and supply chain issues. Technological innovations are continuously rolling out. 5G Innovation Growth When it comes to 5G innovation, most of the world started out using mid-band frequencies. The U.S started with low and high-band frequencies. Mid-band turned out to be the fastest, leaving U.S 5G efforts off to a slow start. Like Y2K, everybody knew 5G was coming but did not plan for it properly. However, things are now starting to pick up. The world's leading proponents on 5G private networks, Vodafone Germany recently unveiled a private network at Porsche's main factory. Everything at the factory runs on a 5G network, which does real-time tuning on the car while it's on a test track. Bob is currently working on a study of private 5G and how companies are implementing it. Everybody is talking about private 5G and its potential impacts from chip manufacturers to software, devices, and networks. About our Guest: Bob O'Donnell Bob O'Donnell is the President, Founder, and Chief Analyst of TECHnalysis Research. The firm's research and O'Donnell's opinions are also regularly used by major media outlets, including Bloomberg TV, CNBC, CNN, Investor's Business Daily, the Wall Street Journal, Yahoo Finance, and more. O'Donnell writes regular columns for USAToday and Forbes and a weekly blog for Tech.pinions.com published on TechSpot, SeekingAlpha, and LinkedIn. Before founding TECHnalysis Research, Bob served as Program Vice President, Clients, and Displays for industry research firm IDC. He is a graduate of the University of Notre Dame. To know more about Bob O'Donnell and innovation impacts, listen to this week's show: Bob O'Donnell of TECHnalysis Research — What Innovation Will Impact You?

Many businesses find their innovations fail, often at great expense and strenuous effort. These innovation failures surprise and frustrate them. They are then left wondering as to what caused their innovations to fail. Innovation Preparedness Many causes result in innovation efforts failing. While many causes of innovation failure are within your control, some are not. Understanding the most common causes of innovation failure is essential to prepare yourself better to address them. When you are prepared to face the inevitable, you increase your chances of success. 10 Most Common Causes for Innovations to Fail * Lack of Problem Identification:Often, innovators are so excited about their new idea that they don't take the time to identify the problem they're trying to solve. This leads to a lot of wasted time and resources. * Lack of Ideation or Inability to Generate Good Ideas: Lack of ideationis a reason for many failed processes, and the inability to develop good ideas is close behind. * Poor Execution of the Idea:If you can't successfully execute an idea, it will go nowhere. * Lack of Funding or Support: Many promising innovations get canceled due to lack of funding. Dollars, time, and people are all critical parts of successful innovations. * Lack of a Clear Roadmap/Plan: Without a rational plan, it's nearly impossible to remain focused and motivated when those inevitable roadblocks arise. * Implementation Challenges:Implementation challenges can include anything from tech issues to employee pushback. * Cultural Barriers: Cultural barriers, whether on an individual, team or organizational level, can prevent the successful implementation of new ideas. * Naysayers (innovation antibodies): Every organization has people who refuse to accept change or even consider it. * Poor Timing: Several factors can lead to poor timing, such as market or technology changes, shifts in customer needs or preferences, and changes in the current political climate. * Customer Disinterest: No matter how great your innovation is, they won't buy it if customers aren't interested. To know more about the causes of innovation fails, listen to this week's show: Why Innovation Fails – The Top 10 Causes.

Innovation tools allow us to do things we naturally can’t, which unleashes our creative potential. It can be hard to pinpoint the right one for your organization with thousands of options out there. Let’s explore several innovation tool categories that will help improve performance. 9 Types of Innovation Tools * Idea sketching tools: Idea sketching tools can be extremely helpful in speeding up the innovation process. They act as time savers, and all you to better communicate your ideas visually. * Idea Generation tools: Tools like mind maps, freewriting, or ideation exercises speed up the ideation process, allowing you to generate more ideas. These tools are powerful because they can be used individually or in groups in a way that is free of distractions and deadlines. * Creativity tool: Creativity tools improve innovation speed and fall into three main categories. The ideation category includes brainstorming sessions, and the collaboration category includes techniques like facilitated team exercises. The evaluation category contains methods like ranking ideas and project priorities that lead to the best solution. * Prototyping tools: Prototyping tools offer a quick and easy way to create a mock-up of ideas, get feedback, and then improve ideas. Prototyping tools can also help save time and money by avoiding future mistakes. * Visualization tools: Visualization tools accelerate innovation success by giving access to different perspectives and starting points for creativity. Flow charts or process maps are tools that create more efficiency and effectiveness by indicating the path from start to finish. * Market research tools: These tools help innovators identify customer needs, problems, and potential solutions. The top tools provide quantitative data about the general population and specific demographics that aid in product development. They simplify the process of determining idea popularity, best launch time, and areas of improvement. * Trend analysis tools: These tools help identify social media, news, and consumer trends. Trend analyses give users opportunities to jump on new ideas before their competition. * Technology scouting tools: These tools help you quickly identify and assess new useful technologies. They can also help you ensure you are aware of technologies that might benefit your organization. Properly utilizing these tools allows companies to compete in their market more effectively. * Business model generation tools: These tools help you explore and analyze a wide range of business models for your product or service. Business model generation enables you to select the best model for your innovation project. Popular tools include the Business Model Canvas, the Value Proposition Canvas, and The Lean Startup Methodology.   To know more about these innovation tools, listen to this week's show: 9 Types of Innovation Tools.

Creativity is one of the most important skills you can have. It unlocks the door to game-changing ideas. Although some people have it naturally, some exercises help in improving creativity. 10 Exercises That Will Improve Your Creativity 1.     Take a walk outside: Breaking free of your work, moving around, and observing your surroundings can give you mental clarity and boost creativity.  2.     Write a list of things that annoy you: You can identify new patterns by identifying these things. This exercise can lead to new ideas previously unseen.  3.     Play with the lyrics to your favorite song: Playing with the lyrics of your favorite song opens your mind to new possibilities and breaks you out of your comfort zone.  4.     Create a video montage of your day: This can be a fun way to document your life and see how your creativity manifests itself. Trying different techniques and making edits will improve your creativity skills. 5.     Write about what scares you and why it scares you: Some creatives sharpen creativity muscles by writing about what scares them and why (or writing about what doesn't scare them). Exploring scary things can open new avenues that would otherwise be closed.    6.     Play games that require creativity: Many creatives play games such as chess or scrabble. These games sharpen the mind and improve problem-solving.  7.     Do something that makes you laugh: If you're struggling with a creativity block, you can watch funny videos or do other things that release endorphins. 8.     Draw something you see every day but don't pay attention to: When we see the same things repeatedly, they become mundane. If we examined the objects and scenes that make up our everyday lives, we'd be surprised at how much creativity hides in plain sight. 9.     Exercise your brain with a puzzle: Puzzles exercise the creative side of your brain by forcing you to come up with new ideas and solutions. Doing this can help you break out of a rut. 10.  Make crafts out of old things lying around the house: Crafts helps you tap into your creativity and improves your ideation.   To know more about these creativity exercises, listen to this week's show: 10 Exercises That Will Improve Your Creativity.

Benchmarking compares your organization to others to measure your performance and identify areas for improvement. When done correctly, benchmarking can help you learn from your peers and identify areas for improvement. However, benchmarking can also have negative consequences if done incorrectly. How do you escape the innovation benchmark trap? Good Vs. Bad Benchmarking Proper benchmarking helps you understand how you compare to others in your industry and makes it easier to identify best practices. It can also help with planning strategic initiatives and resource allocation. An example of bad benchmarking comes from the story of MCI WorldCom in the late 90s and early 2000s. MCI WorldCom was involved in fraud which inflated their assets. Ultimately, many companies benchmarking themselves with MCI WorldCom went bankrupt. Innovation Benchmark Uncertainty Innovation benchmarking, which compares how an organization innovates to others, is becoming more popular. This is growing because leaders are feeling more uncertain about innovation. This uncertainty comes from a lack of confidence in their ability to generate new ideas. Some consequences of innovation benchmarking include: Leaders – * Run unnecessary risks trying to replicate benchmark results exactly. * Benchmark themselves out of uncertainty and into comfort without realizing it. * Benchmark their competitors rather than taking a fresh look at their innovation approach. Escaping The Innovation Benchmark Trap The best way to avoid the trap is to benchmark with purpose. Learn from peers, but don't assume that what worked for them will work for you. If you follow blindly, your organization can fall apart. It's critical to understand their thought process and discern if their approach is worth experimenting with. To know more about benchmarks, listen to this week's show: How to Escape the Innovation Benchmark Trap.

It takes practice and patience to develop your creativity, and there are bad habits people learn which crush their creativity. But like all bad habits, we can break these if we are willing to work at it! What Are Habits? Habits are things you do automatically, without thinking. Bad habits can form in a few days, but it can take months or years to form good ones. Breaking bad habits and creating good ones can be challenging, but it's worth it in the long run. You need to be aware of your bad habits and then find a new routine that rewards you by creating a good habit to replace them. Eight Daily Bad Habits That Are Killing Your Creativity Here are eight of the very worst bad habits that could hold you back creatively every day: * Not allowing yourself time to relax and daydream: Daily downtime is crucial to keeping those creative juices flowing. * Procrastination: Putting off creative tasks is terrible for your mental health and career. To avoid it, establish deadlines and accountability measures. * Perfectionism: Many great ideas never see the light of day because people become perfectionists. It's crucial to permit yourself to make mistakes and see the beauty in flawed things. * Over researching before starting a project: Some projects require extensive research, others do not. Too much background reading can hinder creativity. * Listening only to critics: Criticism can be a valuable learning tool, but it should never hold you back from pursuing your dreams. Surround yourself with creative peoplethat inspire you. * Trying to do everything yourself: This can halter your productivity and block success. Collaboration can unlock new ideasand successes. * Judging your work too harshly: It's natural to be critical of your work, but it's essential to avoid self-doubt. When overly critical of our work, we become more guarded with our thoughts, killing creativity. * Giving up too quickly: You'll never accomplish anything significant by giving up too easily on the hard problems and tasks. Nothing worthwhile comes easy, but the hard work will pay off. To know more about bad habits that kill creativity, listen to this week's show: What Bad Habits are Killing Your Creativity?

With the start of a new year, let’s look back at the most downloaded episode of 2021. The Most Downloaded Episode of 2021 As an innovation leader, I encounter loads of information every day. I like to use tools that capture/organize this information and bring it together in a way that’s easy to access. I need these tools to be accessible on an iPhone, Android, laptop, and iPad. Here are the five tools I use which fit my criteria: * reMarkable 2 tablet * Kindle Oasis * ai * Readwise * Roam Research The Value of My Favorite Innovation Tools I like to separate my tools into categories like information collection, organization/combination, and the serendipity effect. I used to use Moleskine notebooks for collection, but now I use the reMarkable 2 tablet. It’s similar to writing on paper. All my information is sent to my phone and desktop for storage. I also like using the Kindle Oasis to highlight and save information that I find important or interesting. I use Otter.ai when I am running ideation sessions. This tool acts as an AI-powered assistant, recording and transcribing meetings and other meaningful conversations. I listen to many audiobooks and podcasts, hardcover books, and online articles. I need a tool that can gather all that information and synthesize it. That is where Readwise comes into play. This tool does all that and pinpoints things I may have missed initially, triggering serendipity. I like to pair Readwise with a tool called Roam Research, which organizes and makes connections between the information Readwise collects. To know more about my favorite innovation tools, listen to this week's show: Most Downloaded Episode of 2021

Creative people can think of new ideas, and creative ideas are those ideas that are new, useful, and different. It all starts with the creative person. What is so special about them? What are their qualities? Creative people often have a sense of limitless creative freedom and experimentation. Their creative genius is a natural part of who they are. If you are not naturally creative, you can learn and develop your creativity by applying creative qualities. 12 Qualities of a Creative Person * Curious: Creative people are always asking questions/looking for new ideas. They're not content with the status quo. * Creative Confidence: Creative confidence is the feeling when you know that what you are about to do/say/or create is original. Creative, confident people are not afraid to fail because they know it's part of the process. * Thick Skin: Creative people need to have thick skin, take criticism, reject rejection, stay persistent, and be unafraid of failure. * Independent Rebellious Streak:Creatives can't be afraid to blaze their trail and stand up for their ideas. They need to find the right balance between their independent, rebellious streak and supporting the team mission. * Flexibility: Creative people need to be flexible. If not, they might overlook new ideas, or you might not be able to adapt to changes a new idea would impose. * Playful: Playing with ideas can help break through mental blocks by going outside the box to create new solutions or inventive ways of looking at old ones. * Thorough: Creative people are more comprehensive than most because they never stop at the first idea. They always look around at what else they can do. * Ambitious: Creatives are ambitiously striving to push the boundaries of what is possible. They crave feedback from others to improve and have a desire to create something new and unique. * Energetic: Creative people are constantly moving, inspiring others with their creativity and constant energy. * Naïve: Creative people are often naïve about their limitations but can also be more creative than others because of this naivete. It's important to balance creativity and practicality. * Dreamer: Creative people are sometimes referred to as “dreamers” because they imagine new possibilities. * Persistence: Creatives are persistent in their efforts over time despite any obstacles they may face. Creative solutions result from patience and tenacity. To know more about the qualities of creatives, listen to this week's show: What are the Qualities of a Creative Person?

For innovation leaders, it is vital to learn how to turn failures into successes. Innovation is all about seeing opportunities others don’t see and seizing them. Successful failures lead to successful innovations. The Importance of Failure The experimentation phase is within the innovation process, often full of failures. These failures are not always negative. When things don’t go as planned, failures allow us to see what needs change. Successful innovations require risk and a capacity for productive failures, which reveal something new about the problem you are trying to solve. To experience productive failure, you have to fail successfully. Three characteristics help you figure out if your failures are successful. Three Characteristics of Successful Failures * Effort: Innovators must have a strong sense of commitment even when others give up hope. Ask yourself this question, “did you put your 100% best effort into a project”?. If so, you are one step closer to a productive failure. * Perspective: Reflect on what happened during each failure, learn from it, and apply what you learned to future innovations. Ask yourself, “what does the experience teach you about what works and what doesn’t”? * Inspiration: Failure from experiments might lead to lessons about the nature of the problem, inspiring better solutions. They can also teach us something about how we think. Through failures, you can learn how to solve problems better. Ask this question, “Does this new understanding inspire a new understanding that wasn’t there before?” To know more about these characteristics, listen to this week's show: 3 Characteristics of Successful Failures.

It is crucial to stand out among the crowd in a world filled with so many innovations. Organizations that want to improve their innovation impact need to implement a high-impact strategy. We will be exploring the seven essential ingredients of agile innovation. Agile is the ability to think/understand quickly and move quickly and flexibly. Agile innovation helps teams deliver high-impact innovations. It consists of constant testing and experimenting to solve a problem. The ultimate goal is to provide innovation that is scalable and sustainable. It is essential to keep in mind that agile innovation is a process. When viewing the agile innovation framework, understand that it’s not a “one size fits all.” It would be best if you adapted this framework to your organization. The Seven Essential Ingredients of Agile Innovation The first ingredient of agile innovation is collaborating with stakeholders or those that benefit from what you deliver. Collaborate closely with them because this helps you build a shared understanding of the problem. From this, you’ll gain a higher likelihood of success and ensure met needs. The second essential ingredient is focusing on high-impact innovations. Focusing on impact helps ensure the value of impact delivered. The team needs to be on the same page in this process. The third ingredient is a culture of continuous experiments. Continuous experiments help organizations learn fast and make decisions that lead to sustainable results. In 2020, we had Stefan Thomke from Harvard Business School on the show, and he wrote an excellent book on this topic. The fourth ingredient is self-organizing teams. These teams are responsible and accountable for their work. They don’t have to wait for permission to take action, which speeds up decision-making and execution. Define and agree on the problem statement, and let the team execute. The fifth essential ingredient is a cross-disciplinary team. Teams with diverse backgrounds and skillsets are unique and powerful. The sixth ingredient is the right innovation agility metrics. These are not just usual innovation metrics such as the 3M metric used to ensure that new product revenue grows. An agile-specific metric would be something like how many things are in your innovation queue. Stick with a few metrics, and don’t go overboard with them. The seventh essential ingredient of agile innovation is short iterative ideation, testing, prototyping, and repeat cycles. This is done in a structured way. Keep aggressive schedules with planned progress towards the execution. Remember that if you run into a wall and something is simply not working, stop. Be willing to kill the project and move on to the next. To know more about the essential ingredients of agile innovation, listen to this week's show: The 7 Essential Ingredients of Agile Innovation.

We are finishing up a two-part series on innovation leaders. Innovation leadership skills go beyond the basic skills associated with managing people or processes. They are leadership styles to increase creativity, competency, and collaboration that result in innovations that contribute to the organization's success. The Challenge The Harvard Business Review recently said, “A major paradox managers face is that the systems that enable success with today's model reinforce behaviors that are inconsistent with discovering tomorrow's model.” Today's rules and structures for organizations create innovation roadblocks. It's vital to appoint a leader with the characteristics to lead your innovation effort. Secondly, it's essential to support them with resources (people, time, and money) and give them space to work. 9 Characteristics of Successful Innovation Leaders Let's look at the nine characteristics every successful innovation leader needs. * Comfortable With Risk: An innovation leader must have risk tolerance and analyze potential outcomes to make the best decision. * Effective Communication: Leaders need the ability to convey visions, command respect, and understand ideas' inherent risks and advantages. * Remain Humble: Be humble and open to new ideas. This will help cultivate an innovative organization. * Low Anxiety: Unnecessary stress depletes creativity. A leader with low anxiety will make their team feel comfortable and secure. * The fifth characteristic is self-confidence, as innovation leaders constantly deal with unknowns. An innovation leader believes they'll succeed and stay positive. * Oriented Towards Action: Innovation leaders feel energized by action and enjoy leading change that produces innovation. * Active Collaborators: Proven ability to create a culture of trust, mutual respect, and shared aspiration of a mutual goal. Innovations that come from collaborative sharing can propel organizations to greater heights. * Be a Rule Breaker: Innovation leaders understand that consistently following the rules can become rigid and put people in a rut. They seek to generate insight and knowledge through non-traditional ways, such as experimentation, free exploration, improvisation, and breaking the rules of doing something. * Be a Keen Observer: To see new patterns and details. The ability to notice things that may have gone unnoticed helps innovation leaders make accurate assessments and figure out the best solution to a problem. Resources * 10 Innovation Leadership Characteristics * Why is Collaborative Leadership Important? * Removing Roadblocks on the Road to Innovation To know more about the characteristics of successful innovation leaders, listen to this week's show: 9 Characteristics of Successful Innovation Leaders

Innovation is the secret sauce to success. Unfortunately, efforts to create innovative products or services often get derailed by good intentions, market factors, or other roadblocks holding us back. Leadership Alignment Business leadership has spent billions searching for innovation. From creating Innovation Centers to investing in incubators, organizations continue on a snipe hunt for innovation. It must be a snipe hunt because 94% of executives say they are frustrated with their company's efforts to harness innovation. The prominent paradox managers face is that systems enabling success based on today's management model reinforce behaviors inconsistent with an innovation culture. Innovation leadership must remove the inertia barrier as a first step toward embracing innovation. To do this, start at the top with leaders that welcome and support new and more innovative ways of thinking. Leadership must lead with bold, creative ideas first. This will inspire the spark that can spread into a cultural conflagration of innovation over time. 8 Leadership Roadblocks to Innovation Let's get specific on the eight leadership roadblocks that prevent organizations from achieving innovation success. Firstly, groupthink occurs when everyone makes the unspoken decision to follow the group's thinking. Groupthink stunts innovation and prevents some of the best ideas from being presented. Secondly, there is burnout, which comes from firing on all cylinders, killing creativity. Innovation depends on creativity, so make sure to find time to rest. The third roadblock is a lack of resources, coming in time, people, and money. When innovation teams lack resources, it's hard to go past the ideas and into execution. The fourth roadblock is insufficient trust, which is especially essential to innovation efforts. When trust within organizations is lacking, teams will be skeptical that their ideas will be executed and won't even try. The fifth roadblock is stopping at ideas. Ideas have to come with action by inspired and engaged employees. Letting good ideas die in the pipeline is a common innovation pitfall. Avoid that. Roadblocks 6 to 8 Next is preferential treatment, stemming from managers not valuing diverse opinions or only valuing one person's opinion. This results in fewer ideas and low-impact innovations. The seventh roadblock is a lack of collaboration, which comes from leaders giving individual credit for ideas. This creates an unwillingness to collaborate with others. Without a strong culture of collaboration, an organizations' innovation efforts will fail. Lastly, there is the roadblock of fear. It's not safe to fail when there isn't any trust that failure is a normal part of the innovation process. Sometimes, the riskiest ideas end up being the best, and innovation efforts suffer without them. Leaders who promote an innovation-friendly workplace culture are crucial in today's world. Doomed leaders and organizations are those who don't innovate. Resources 6 Potential Roadblocks to Innovation Navigating Innovation Roadblocks Why is Collaborative Leadership Important? To know more about about leadership roadblocks,

Eric Yuan, the CEO of Zoom, is a longtime friend of mine whose leadership has positively impacted countless people. Zoom is a sponsor of the show, and we are honored to have Eric join us to discuss game-changing innovations. During COVID-19, Zoom saw explosive growth from schools, businesses, and individuals alike. Eric attributes two factors to Zoom’s success: the product’s architecture that supports a hybrid model and the ability to increase servers as more traffic arose. If more bandwidth were available, new features would be better, and quality would be higher. Eric believes increasing bandwidth will be vital to Zoom’s future innovations. Zoom’s original goal was to create a quality video conferencing app, which they accomplished. In the future, Eric wants to transform Zoom into a platform company. He envisions bringing third-party contexts to the interface, such as games and other consumer apps. Healthcare and Education Innovation Eric believes Zoom will be able to deliver a better meeting experience than face-to-face meetings. The opportunities are endless, from language translations during business meetings to doctors supporting live surgeries happening overseas. Eric is especially excited about Zoom’s future in telehealth and education. Patients can comfortably receive the care they need when they need it, and this will only improve. Higher education institutions and K-12 schools leverage Zoom across the world. Eric believes the future of education will be a hybrid model, similar to the future of work. Killer innovations come from the right collaborations, bandwidth, and artificial intelligence integration. The Future of Work and New Features Eric believes the future of work is hybrid because it offers employees flexibility and shields them from mental health problems. When Zoom creates new features, they always ask if the features will support a hybrid work system. Different businesses are trying different setups for their hybrid work models. Focusing on making remote workers feel connected is a guiding principle for Zoom’s innovations. Recently, Zoom announced some exciting new features at Zoomtopia. They announced a live language translation feature. They also announced a Docusign integration and the adoption of other apps into the Zoom ecosystem. About our Guest: Eric Yuan Eric Yuan is the billionaire founder of Zoom, a popular video communications tool that took flight during the coronavirus pandemic. Eric was previously one of the founding engineers at WebEx, which Cisco Systems acquired in 2007. He went on to become the VP at Cisco Systems. Eric is a Chinese native that moved to Silicon Valley in 1997 after eight failed attempts to obtain a visa. Business Insider named Eric one of the most influential people in enterprise technology. In 2018, Glassdoor voted him as the number one CEO of large companies and added him to the Bloomberg 50 Most Influential list. To know more about about what's in store for Zoom in the future, listen to this week's show: Eric Yuan and the Future of Zoom.

We are back to discuss impactful healthcare-related innovations, specifically disability innovation. Kevin Spencer is an award-winning magician who is passionate about developing children with autism. Disability Innovation through Magic Tricks Kevin is a magician known by many as “the kid whisperer.” Years ago, Kevin had a brain and spine injury from a motorcycle accident. During the therapy process, he started learning magic tricks to keep himself busy and motivated. After seeing how well it worked, he developed Magic Therapy, a program that uses simple magic tricks to boost motivation, curiosity, and creative expression. When first testing the program, Kevin worked with adults but felt intimidated by children. He was hesitant to work with a child but took on the challenge. At first, his tricks weren’t doing anything, but the child became curious and engaged after the second trick. After the session, Kevin noticed the child’s father crying. The father told him that was the first time he had ever heard his child speak. After that experience, Kevin committed to developing children who have autism. Hocus Focus Kevin always wanted to be a magician and feels very privileged to use his passion in a way that impacts others. For kids told that they can’t do things, performing magic tricks gives them the ability to do something that a peer or sibling can’t do. Kevin’s team created an innovative program designed for a school system called Hocus Focus. The magic tricks address the objectives of a child’s education program that develops functional skills. The tricks connect to a common core standard of learning. A teacher can use the trick to deliver academic content, and occupational therapists and speech-language pathologists can use the same trick to work on the child’s functional aspects. Unlocking Creativity Through the Arts Kevin and a colleague developed an assessment for teachers to measure the impact of the Hocus Focus program. Dozens of school districts in the U.S use the program, but the most significant market is overseas. There is a greater appreciation of the arts in foreign countries. I believe we need to bring back the arts to the U.S school system. There are so many things to be learned from the arts with no other way to learn it. Magic tricks give those on the autism spectrum the opportunity to think with flexibility. There is amazing creativity buried inside them, and they need a way to express it. If we can find a way to support them and bring them into organizations, they can unlock unbelievable amounts of innovation. About our Guest Kevin Spencer Kevin Spencer is the Director at the Center 4 Creative Arts, a Fulbright Specialist & Subject Matter for the U.S Department of State, a Research Consultant for the UAB Arts in Medicine and Occupational Therapy Programs, and a Faculty member at Carlow University. Kevin is an award-winning performing magician who has toured the world with his wife and partner for over 25 years. He also serves as a Teaching Artist through the Hocus Focus and Magic Therapy programs. To know more about disability innovation, specifically on children with autism, listen to this week's show: