Chronicle of Higher Education Audio: Tech Therapy

Scott Carlson and Warren Arbogast talk with Diana Oblinger, the president and chief executive officer of Educause, about where the organization is going under her leadership, what issues it will address, and what people will see at next week’s conference.

Librarians and IT staff might share more similarities than they would like to admit. Scott Carlson and Warren Arbogast, Tech Therapy’s hosts, talk about the rift between the two groups.

The Tech Therapists talk about the basics of technology, higher education, and the law with Michael B. Goldstein, Kenneth D. Salomon, and James M. Burger, three lawyers from Dow Lohnes. Part one of a two-part episode.

Communication skills often trump computer savvy when colleges go looking for tech-staff members. But sometimes hiring the guy who only talks to machines is a good move. Scott Carlson and Warren Arbogast list qualities to look for in the applicant pool.

Few colleges and universities have a handle on the comprehensive costs of their technology operations. Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant, discuss some of the things to tally -- and the consequences for not adding them up.

In this episode from the archive, Scott Carlson and Warren Arbogast discuss the Big Question: Are large technology departments, including those at colleges, really "the most regressive and poisonous force in technology today," as Walt Mossberg insists?

There's a good chance your college already boasts a couple of green buildings, but does it have a green technology department? Scott Carlson and Warren Arbogast explain what campus CIOs can do to save energy and resources on IT.

Ann Kovalchick, the deputy chief information officer at Tulane University, talks with the tech therapists about the qualities that make a good leader in IT -- and in higher education generally.

How do you talk about technology on campuses? Is the message getting through? In this discussion from the archive, Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant, talk about the communications lessons you can learn from children and TV Guide.

In Part II of this two-part Tech Therapy miniseries, Warren Arbogast and Scott Carlson discuss what chief information officers should look for when interviewing at a college. What are the good and bad signs?

In Part I of this two-part Tech Therapy miniseries, Warren Arbogast and Scott Carlson discuss the qualities that colleges should look for when hiring a chief information officer. Part II wil address what a prospective CIO should look for in a college.

When it comes to recruiting students, college Web sites can be just as important as viewbooks and campus visits. So why don't colleges do more to put admissions directors and IT officers in the same room? Warren Arbogast, a technology consultant, talks with Scott Carlson, a Chronicle reporter.

Students don't search for jobs like they once did: Now, for better and for worse, they're using the Web. How can campus officials keep up? Andrew Ceperley, director of the Career Services Center at the University of California at San Diego, shared advice with Warren Arbogast, a technology consultant, and Scott Carlson, a Chronicle reporter.

Utrecht University, in the Netherlands, has saved money and improved quality by outsourcing nearly all of its central IT services. Could your institution do the same? Peter Schelleman, the university's former chief information officer, shared his thoughts with Warren Arbogast, a technology consultant, and Scott Carlson, a Chronicle reporter.

Professors complain that they can't get technology to work the way they want it to. Warren Arbogast, a technology consultant, and Scott Carlson, a Chronicle reporter, talk about the "learned helplessness" that pervades technology use on campus.