Chronicle of Higher Education Audio: Tech Therapy
Summary: Scott Carlson, a Chronicle reporter, and Warren Arbogast, a technology consultant who works with colleges, talk about the headaches, anxieties, and general problems you might be having with technology on your college campus. File sharing, security, dealing with vendors, figuring out how to talk to your president, or how to talk to your CIO -- it's all game for a therapy session. The podcast is interactive. Scott and Warren will take your questions at techtherapy@chronicle.com. Look for new installments every other Thursday.
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Podcasts:
Scott Carlson and Warren Arbogast talk about the chief financial officers role in prioritizing and budgeting for technology with Steve Bragg, vice president for finance and planning at Illinois State University.
In an encore episode of Tech Therapy, Warren Arbogast and Scott Carlson discuss how information-technology professionals can take leadership roles on collaborative projects at their colleges.
Do college presidents spend much time thinking about technology? Warren Arbogast, a technology consultant, and Scott Carlson, a Chronicle reporter, asked Steven J. Kopp, the president of Marshall University, and Jan I. Fox, the institution's chief information officer.
Technology needs care and feeding, yet some colleges have trouble keeping up. Scott Carlson and Warren Arbogast talk about why.
The Tech Therapists debate the topic with Marsha Marinich, an adjunct professor in the business school at Marymount University, and John McFadden, the retired chief information officer at Loyola University of Maryland.
In a live session recorded in Chicago, Jack V. Leifel, the executive director of information technology at Moraine Valley Community College, says that colleges often do not plan for the maintenance and replacement of big technology purchases.
The Tech Therapists discuss the importance of keeping records in IT, particularly at a time when colleges face layoffs and retirements.
When staff members get laid off or accept buyouts, what happens to the people left behind? The Tech Therapists discuss the best ways for managers and employees to approach the workload ahead.
When it comes time to request technology for the classroom, faculty members often ask the wrong questions. Warren Arbogast and Scott Carlson discuss the right way for professors to seek guidance from IT experts.
You've just unveiled your big new technology project and it's turned out to be a complete flop. Scott Carlson and Warren Arbogast talk about what to do next, and how to avoid disaster in the first place.
In an encore episode of Tech Therapy, Ann Kovalchick, the deputy chief information officer at Tulane University, describes the qualities that make a good leader in IT -- and in higher education generally.
Scott Carlson and Warren Arbogast celebrate Tech Therapy's two-year anniversary by rebroadcasting their first episode. They describe how college leaders can make their computer networks safer by reining in "maverick machines" and changing campus culture.
Showing an employee the door is probably the toughest job a manager has to face. Scott Carlson and Warren Arbogast discuss ways to do it right.
In higher education, collaboration is often held up as an ideal. But in reality, working as a team can be awfully difficult. Warren Arbogast and Scott Carlson discuss how to get different personalities to mesh and what that has to do with Star Trek.
Dealing with an administrator who doesn't understand technology is hard enough, but what can you do your not-so-savvy boss blames employees for every little mistake, too? A Tech Therapy listener asks Warren Arbogast and Scott Carlson for advice.
