The Look & Sound of Leadership

Research shows that employees who believe their boss has their best interests at heart are more engaged and productive. This episode talks about six behaviors leaders can display to demonstrate that they truly have their direct reports' best interest at heart. Last month's podcast described five others.

Research shows that employees who believe their boss has their best interests at heart are more engaged and productive. This episode talks about five behaviors leaders can display to demonstrate that they truly have their direct reports' best interest at heart. Next month's podcast will lay out six more.

Performance reviews are rarely the meaningful conversation about development that they could be. Here are six lessons for writing effective reviews so you can be a great coach for your people.

Here are five questions your team needs to answer if they're going to all move in the same direction. Plus there is a four-layer pyramid that needs defining.

Getting people to speak openly in public forums is a challenge for even the savviest leaders. This podcast examines the core concept behind creating open dialogue. Also discussed are two behaviors that will transform what people are willing to share.

Smiling helps create charisma. But not all smiles are created equal. Different smiles send different messages. This podcast describes three different smiles, their impact, and three ways you can be sure your smile is sending the message you want it to send.

It's hard enough to get someone you love to put the cap on the toothpaste. Try getting a diverse work group to think new thoughts and adopt new behaviors. The tips here will help you communicate change in a way that puts success within your reach.

The conflict resolution model laid out in this Executive Coaching Tip works when groups are at odds with each other or when the issue is between individuals.

PowerPoint can be a great tool but all too often it distracts our audience and blurs our messages. These eight tips will help you harness the positive power of PowerPoint.

People expect openings to be generic and bland. What a missed opportunity! The three techniques in this podcast are proven. Plus there's one more technique you should never leave out no matter how you open your comments.

Leaders who can connect on an emotional level have followers who are raving fans. As a result they can raise difficult topics and hold people accountable without damaging relationships. This skill is worth learning!

A partial reading list of books divided into three categories that reflect The Look & Sound of Leadership.

Competitive poker players know how to conceal their secrets. Their mastery is the perfect analogy for the path leaders must travel to achieve The Look & Sound of Leadership.

Lois feels strongly that women shouldn't try to communicate like men. In this podcast she clearly advocates developing a style that is uniquely female--and powerful!

To tell compelling stories that stick with people, you need to follow two rules every time. Break these rules and there's no story. This podcast illustrates, in detail, those two rules.