The Look & Sound of Leadership

Mature leaders risk derailing their careers if they keep doing more and more of what they've always done. Here's how to think about developing complimentary skill sets.

Open-ended questions sound like invitations to talk and talk. But your listeners want crisp, concise answers. Here's how to give 'em what they want.

All too often, speakers eliminate the very cues our brains need to decode spoken language. Here are five things you can do to keep your listeners' brains tuned in to you.

"Political" does not mean "devious" or "sneaky." It means understanding how people get things done using a certain set of rules. To advance, you need to know how to play by the rules.

If you want to manage how you're perceived in the workplace, first you have to find out how you're being perceived! Getting good feedback is critical to your success.

Four of the Ten Golden Rules of Networking are discussed to help networking become a manageable and positive part of your work life.

Your workspace makes an impression on people beyond any words you speak. Would you hire the person who created that space?

Sound more credible, make your material more understandable and become more memorable when you use the "Sorting and Labeling" communication tool.

Here is a process that helps people become personally responsible -- or helps show that they aren't.

It's not possible to speak faster than our brains can compute. Then why do some listeners make us feel that way? And how can you be sure your listeners don't think that about you?

Changing any behavior is tough. Making the change stick is even tougher. This two-step process will help you achieve your personal growth goals.

It's natural to leap to all-or-nothing thinking when the going gets tough. But that just makes us feel bad about ourselves. Here's an alternative to the fool's choices we too often give ourselves.

Listening is like driving: we all over-rate our effectiveness. No matter how good a listener you are, these four techniques will buff up your skills.

Whether you're job searching or submitting reports week after week, it gets hard to stay upbeat. These stories will help you stay positive and persistent.

Audio and video feedback are such powerful development tools, it's self-limiting to dismiss this them just because you're uncomfortable hearing and watching yourself on tape.