Author in the Room: Association of an Educational Program in Mindful Communication With Burnout, Empathy, and Attitudes Among Primary Care Physicians




WIHI - A Podcast from the Institute for Healthcare Improvement show

Summary: Errors and adverse events are common, and disclosure of these events to patients is recommended but often does not take place. Physician fear of litigation inhibits disclosure, but so does physicians' lack of confidence in their communication skills and concern that disclosure might be harmful to the patient. Important future developments in the field include linking disclosure with offers of compensation, and using performance improvement tools to enhance the disclosure process.