![Shared Practices | Your Dental Roadmap to Practice Ownership show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/071/192/small/shared-practices-your-dental-roadmap-to-practice-ownership-custom-made-for-the-new-dentist.jpg)
Summary: "You can measure the health of...an organization by measuring the average lag time between identifying and discussing problems", says Joseph Grenny, co-author of Crucial Conversations: Tools for Talking When Stakes are High. Listeners interested in more healthy offices will enjoy as Richard and Murray--consultant and coach for executives across the world--unpack exactly what healthy conversations look like in our industry.