QMC EMS | Board & Collar

  You're probably reading this write-up after seeing the title and thinking you'll pass on this presentation.  Here's a tip - DON'T.  Understanding the Medicare Fee Schedule and how it affects your EMS organization is not only important,  it's something you need to pay attention to at least, annually.  Yes, we admit, this episode of the QMC EMS|Board & Collar does not contain a Pulitzer prize-winning subject matter but as Einstein (or some other cool dude) once said a couple of years back, Knowledge is Power.  Know this, understand this and be vigilant enough to learn how this affects your operations each day.  Be an Einstein. Written by:  C. HumphreyPresented by:  C. Humphrey          

  Chances are your EMS agency’s HIPAA NPP is one of those necessary evils that no one thinks about.  Sometime two decades ago we all were keyed in to this requirement.  But, since then, maybe not so much.  How long has it been since you read over your NPP?  Does it contain all the latest language to incorporate the HITECH Act provisions?  Is it posted to your website and displayed somewhere in your station?  In this edition of the QMC EMS Board and Collar we offer some practical tips to help you re-energize your HIPAA NPP strategy! Written by:  C. HumphreyPresented by:  C. Humphrey          

In a rut?  Don't like change?  What's the problem?  The problem may be living in your bathroom mirror.  Take a look, examine yourself and ask, are you open to risk and reasonable change?  Today, in this edition of the QMC EMS|Board & Collar we'll discuss the crazy idea of embracing change.  Speaker's Note:  Special thanks goes to Bob Holdsworth, President of The Holdsworth Group for today's podcast script.  Bob is a well-respected veteran paramedic, entrepreneur and founder of The Holdsworth Group, an international consulting firm that has been providing marketing, strategic planning and executive coaching services to clients in the EMS, healthcare and government arenas since 1988.  Thanks to Bob and feel free to contact him at:  bob@holdsworth.com    Presented by:  G. HarvatWritten by:  Bob Holdsworth of The Holdsworth Group          

  There are many key issues affecting EMS operations each day but one of the largest issues affecting the industry across the nation is employee recruitment and retention. Join Gary and Tim Myers, Regional Human Resource Manager from Quick Med Claims as we explore best practices and tips for employee recruitment and retention in this edition of the QMC EMS|Board & Collar. Presented by:  Tim MyersFacilitator:  Gary Harvat          

Welcome to the October 2019 edition of Excuse My Medic.  On today's show we get an updated look at Surprise Ambulance Billing and the legislative process underway from our colleague and co-host, Ed Marasco.  Also, some great Positive EMS News and some laughs and entertainment with the EMS Word of the Day.  Don't miss out downloading this episode; it will make sitting in traffic on your way to or from work a lot more enjoyable.  Put on the lap belt and hold onto the wheel, your drive just got better!  Your Hosts:  Chuck Humphrey, Ed Marasco and Gary Harvat        

What does R4407CP, CPI-U, MFP and AIF have to do with the ambulance industry?  Let’s talk increase in the National Medicare Ambulance Fee Schedule where more money based on inflation is a good thing.  But there’s a catch.  If we’re more efficient in our processes in EMS, how does that affect the final approval amounts for payment from Medicare?  When there seems to be more questions than answers about Medicare, that’s where the QMC EMS Board and Collar Podcast steps in to sort it all out.  We’re glad you joined us as we unravel the complexity of adjustments coming in 2020! Written by:  C. HumphreyPresented by:  C. Humphrey          

Who decided long ago that work has to be all work?  Surely, most of us in the working world do NEED to work but does it have to be all work and no fun?  I think not.  Today, in this Keynote episode of the QMC EMS|Board & Collar we explore having fun at work.  Yes, having fun.  Fun needs to be an essential element of every workplace but probably none more importantly than the public safety sector and for the sake of this podcast, EMS Professionals.  Our profession dictates stressful decisions be made quickly and in many cases, the scenario is life or death.  That's a lot to carry on our shoulders so when we return to the base after that bad call, there needs to be respite for the weary and that can come in many forms but one of the keys is simply, fun. Have FUN listening to this episode. Presented by:  G. HarvatWritten by:  G. Harvat          

So, what's your plan Stan?  Great employee, chronic back pain and he/she comes to work with the Medical Marijuana card.  What is your approach, how is your policy written and gosh, what do you say in response when confronted with this new organizational challenge headed your way?  A few tips along the way for you to consider.  Not legal advice but surely some sound recommendations that you should pay attention in order not to be caught off guard.  Today, we explore this medicinal weed and the workplace...YOUR workplace.  All here in today's edition of the QMC EMS|Board & Collar. Speaker's Note:  Special thanks goes to Bob Holdsworth, President of The Holdsworth Group for today's podcast script.  Bob is a well-respected veteran paramedic, entrepreneur and founder of The Holdsworth Group, an international consulting firm that has been providing marketing, strategic planning and executive coaching services to clients in the EMS, healthcare and government arenas since 1988.  Thanks to Bob and feel free to contact him at:  bob@holdsworth.com    Presented by:  G. HarvatWritten by:  Bob Holdsworth of The Holdsworth Group          

Have you taken the time to gaze outside your own EMS backyard or do you live in the world that there is only one way to get things done and that's your current way? This is an ever-changing industry and one that requires us to be open-minded and vigilant to that change.  Today, we take a look at what happens when you choose to wear blinders and how far it can place you behind the power curve as well as ways to combat this rut that many of us find ourselves in more often than we'd like to admit.  All this and more in this edition of the QMC EMS|Board & Collar.  Speaker's Note:  Special thanks goes to Bob Holdsworth, President of The Holdsworth Group for today's podcast script.  Bob is a well-respected veteran paramedic, entrepreneur and founder of The Holdsworth Group, an international consulting firm that has been providing marketing, strategic planning and executive coaching services to clients in the EMS, healthcare and government arenas since 1988.  Thanks to Bob and feel free to contact him at:  bob@holdsworth.com    Presented by:  G. HarvatWritten by:  Bob Holdsworth of The Holdsworth Group          

This edition of the QMC EMS | Board & Collar continues to examine new information put forth from CMS regarding Cost Data Collection.  Folks, don't bury your heads on this one, it's happening and it has the force of a locomotive behind it.  Pay attention to your organization's USPS mail and be prepared to respond on time if your organization's name is drawn.  This all begins in December so, for those of you who do get the notification, your holiday shouldn't be ruined but please pay attention to the strict timelines for CDC submission. You don't have to stand by the mailbox but you need to start preparing now should your organization be chosen. Hopefully, this podcast will prepare you for what is coming to over 2,500 ambulance providers in December's mail.  Merry Christmas. Written by:  C. HumphreyPresented by:  C. Humphrey          

So, who wins the confidence prize here with your patient...The guy who shows up with the "I Love Beer" belt buckle accompanied with Burger King Whopper stains or the medic with the neatly pressed uniform, groomed hair and nails?  This episode of the QMC EMS | Board & Collar we take a look at the importance of non-verbal communication and how it can work to your benefit in providing care and gaining the trust of your patient. Speaker's Note:  Special thanks goes to Bob Holdsworth, President of The Holdsworth Group for today's podcast script.  Bob is a well-respected veteran paramedic, entrepreneur and founder of The Holdsworth Group, an international consulting firm that has been providing marketing, strategic planning and executive coaching services to clients in the EMS, healthcare and government arenas since 1988.  Thanks to Bob and feel free to contact him at:  bob@holdsworth.com    Presented by:  G. HarvatWritten by:  Bob Holdsworth of The Holdsworth Group          

Does your EMS organization have the low-price mentality purchasing low-priced equipment and goods?  This episode of the QMC EMS | Board & Collar takes a look at pitfalls that may come into play when you consider the cheapest means options as the best way to move your organization forward.     Speaker's Note:  Special thanks goes to Bob Holdsworth, President of The Holdsworth Group for today's podcast script.  Bob is a well-respected veteran paramedic, entrepreneur and founder of The Holdsworth Group, an international consulting firm that has been providing marketing, strategic planning and executive coaching services to clients in the EMS, healthcare and government arenas since 1988.  Thanks to Bob and feel free to contact him at:  bob@holdsworth.com    Presented by:  G. HarvatWritten by:  Bob Holdsworth of The Holdsworth Group          

Some people shy away from the beginners at the ambulance base.  Too many questions, too green, not one of the gang yet and a plethora of other reasons.  However, their is a silver lining with beginners that we all need to keep alive within - that is, the power of the beginner's mindset.  On this edition of the EMS | Board & Collar we will take a look at why even the seasoned veteran should retain this unique trait of all beginners.   Written by:  C. HumphreyPresented by:  G. Harvat          

Welcome to QMC's 10Q30 EMS Leadership profile.  This month, we are featuring the leadership team from Carilion Clinic Patient Transportation (CCPT) in Roanoke, VA. Tune in to hear their take on how CCPT Leadership is addressing many issues in their service area which are also affecting EMS across the US.   Join Krista Henderson, Senior Director and Dr. Haley Inman from CCPT as they discuss their organization and showcase their overall operation including their large ground operation as well as their air medical program and state-of-the-art dispatch center.  This is a 10Q you don't want to miss so take a listen and enjoy hearing from the 2018 Association of Air Medical Services (AAMS) Program of the Year.  You won't be disappointed in their innovative approach to addressing many of today's key issues.     Your Host:  Gary Harvat        

If I had to place my finger on one or two items that delay reimbursement to your EMS organization, I would immediately state lack of signatures or insurance information on a patient care report (PCR).  Every business survives on cash flow and part of the solution in ensuring a positive cash flow starts with crews in the field obtaining not only solid patient information but also the patient's insurance coverage and signatures.   This edition of the QMC Board & Collar looks closely at the importance behind getting the key insurance and signature elements the first time - all the time.  Without this, there is no key to this reimbursement city.   Written by:  C. HumphreyPresented by:  G. Harvat