Ask a House Cleaner

What is Savvy Cleaner Training? #AngelaBrown The House Cleaning Guru, says "it's my solution to training and certification for maids. It also happens to be the easiest training program on the planet for house cleaners." What is Savvy Cleaner Training? It's a learning hub packed with cleaning techniques, group coaching and consulting. Go at your own pace, or come along with the group.

Wanna know how I use Facebook Groups to grow my business? It might change how you use Facebook Groups as well. As a professional house cleaner and starting a #cleaning training program online I created a couple of Facebook Groups. House cleaners and cleaning business owners joined and together we discuss residential cleaning. We talk about how to clean certain things and swap cleaning techniques.

I am often asked why I offer free content to house cleaners. This is my story of being a professional house cleaner for 25 years. Then a life-changing event forced me to take my house cleaner certification online. #AngelaBrown The House Cleaning Guru tells how cleaning techniques are best shown in cleaning videos - not just text. The last four years are all learning curves and beta testing to bring you the best user experience.

I'm often asked why I train house cleaners. This is my story of being a professional house cleaner for 25 years. Then a life-changing event had me take my maid training certification online. #AngelaBrown The House Cleaning Guru tells in her own words how the residential cleaning market is booming. And yet cleaning technicians everywhere need maid service training. In 2016, she started Savvy Cleaner Training, to help cleaning business owners bridge the gap in their own training methods.

Maid Central is the house cleaning software on steroids. CEO, Tom Stewart from Maid Central tells us all about it and how you can use it grow your maid service. With technician notes and two-way texting, it's more than comprehensive reporting software. Maid Central can also broadcast message, send automated phone calls and does scheduling. If scaling your business is your goal - Maid Central Software is your tool.

What is a general clean? (Also known as a maintenance clean.) When you do the walkthrough it's important to clarify with the client if you're doing a deep clean or a general clean. This way you can meet customer expectations. A general clean can apply to DIY cleaning or #cleaning done by maids. You can break maintenance cleaning into chunks and follow a routine so the house is clean often.

Post-holiday clean up tips are on everybody's mind the day after the holiday. And today's #AskaHouseCleaner Expert Guest is Zeynep Mehmetoglu from Maid Bright. She runs one of the largest professional house cleaning companies in America. Post-holiday clean up tips are easy and systematic. "Tidying up starts before the holiday and makes after the holiday cleaning a breeze." It's more than putting decorations away before the house cleaners come.

Want to know why we call cleaning jobs "clients" not customers? Many house cleaners call them accounts, jobs, houses or cleans. At Savvy Cleaner Training, we teach residential cleaning techs to call jobs clients not customers. There is mutual respect and a professional perception that comes with titles or labels. Customers behave like clients when you refer to them as such and maids are frugal with their time if they see a job as billable hours.

How do you clean around "Lived-in"? WHAT? Your house doesn't look like a Pinterest board? If you have stuff everywhere and you need tidying up, you're normal. Today's #AskaHouseCleaner brings straightening up and clutter-free, organizing tips. But a lived-in home is just that - lived-in. Angela Brown, The House Cleaning Guru says clutter removal is part of daily DIY cleaning. And housekeeping wasn't meant to be an hours-long event every day.

Want to know what to put on your flyer to pick more cleaning business accounts? Bobby Walker of TRT Pressure Washing and Window Cleaning gives us tips.  Once you know what to put on your flyer, leaflet or door hangers, running flyers is a breeze. He shares how to get business from flyers. And he answers the question "do flyers still work?"

How do you talk a customer out of firing you? If you are a house cleaner or maid and have that feeling "I think I'm getting fired" get of your comfort zone. Find out why. Keep all your cleaning business details organized with https://HousecallPro.com/Angela As maids or cleaning techs client communication is essential to a working relationship. Often, you can talk a customer out of firing you if you ask, and resolve the customer complaint.

Ever been too depressed to clean your house? Cleaning when depressed is almost impossible because it's just not a priority. And if you're too depressed to clean your house is easy to become overwhelmed, ashamed and desolate. Depression cleaning is not always the answer either - just plowing through doesn't solve the problem. Today on #AskaHouseCleaner Angela Brown gives tips on the time audit and how to rescue yourself. "Be the agent of you."

"Cleaning relaxes me, should I start a cleaning business?" "Not so fast my friend." Angela Brown, The House Cleaning Guru advises. Professional house cleaning is not about relaxation on the job. You can relax in the evenings by having https://HousecallPro.com/Angela run your admin tasks automatically. But if you have a domestic cleaning service you will be trading time in exchange for money. Efficient cleaning a.k.a speed cleaning is the game if you want to succeed at #cleaning

Remarkable service. Wanna know how to get remarkable service from your house cleaner? Liz Trotter from Castle Keepers drops by the #AskaHouseCleaner show with answers. It's conversations the house cleaner has with the homeowner. And it's the maid meeting the housekeeping expectations set up on the walkthrough. Residential cleaning isn't hard but the results can get skewed if you trick the house cleaners.

You know why we talk about toxic chemicals here? It's because they are in most every home. Cleaning detergents, strong cleaning products, cleaning degreasers, even cleaning aerosol spray. Many toxic chemicals need personal protective equipment (PPE) if you're going to use them all day. Angela Brown, The House Cleaning Guru is willing to talk about toxic chemicals so you can become familiar. She recommends reading the safety data sheets (SDS) for all chemicals before use.