Creating Disney Magic
Summary: Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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- Artist: Lee Cockerell
- Copyright: 2019 Lee Cockerell
Podcasts:
How to Have A Magical Job Interview
Incremental Sales Can Boost Your Bottom Line
Why Are Routines Important?
Does Customer Service Hurt the Bottom Line?
Overcoming the Experience Gap
How to Build Trust With Your Supervisor
Building an Employee Referral System
Is it Your Job to Motivate Employees?
Speak Up for What You Believe In
Overcoming Challenges (Recorded Live with an Audience)
Why Most Companies Get Hiring Wrong
Excellent Service Comes from Excellent Training
How to Become a Culture Manager
The Power of Appreciation
Exceeding Expectations Through Innovation
