Creating Disney Magic
Summary: Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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- Artist: Lee Cockerell
- Copyright: 2019 Lee Cockerell
Podcasts:
How to Be a Great Long Distance Leader
Why You Need to Ask Why More Often
Creative Ways to Find and Hire New Employees
Delegating Authority During an Emergency
Mastering the Four Guest Expectations
How to Avoid an Us Versus Them Culture
How Do You Win Back Lost Customers?
How to Stand Out in Your Job
Creating Magic with Gratitude
Facing the Truth About Bad Hires
Does Getting Fired Ruin Your Reputation?
Is it Unrealistic to Have Big Dreams?
It's Time to Take Care of the Customer
Don't Stay Where You are Not Happy
Planning for Disruptions
