Creating Disney Magic
Summary: Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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- Artist: Lee Cockerell
- Copyright: 2019 Lee Cockerell
Podcasts:
Should Companies be Involved in Community Service? | File Type: audio/mpeg | Duration: 13:48
Should Companies be Involved in Community Service?
Seven Guest Service Guidelines | File Type: audio/mpeg | Duration: 15:49
Seven Guest Service Guidelines
Dealing with a Bully in the Workplace | File Type: audio/mpeg | Duration: 14:43
Dealing with a Bully in the Workplace
Leading a Discouraged Team | File Type: audio/mpeg | Duration: 13:50
Leading a Discouraged Team
Leading People Older Than You | File Type: audio/mpeg | Duration: 16:55
Leading People Older Than You
Onstage Service vs Backstage Service | File Type: audio/mpeg | Duration: 15:04
Onstage Service vs Backstage Service
Maintaning Employee Morale | File Type: audio/mpeg | Duration: 12:51
Maintaning Employee Morale
Customer Service in Government | File Type: audio/mpeg | Duration: 13:09
Customer Service in Government
Metrics and Measurement | File Type: audio/mpeg | Duration: 14:30
Metrics and Measurement
Empowing Front Line Staff | File Type: audio/mpeg | Duration: 12:33
Empowing Front Line Staff
Improving Customer Service | File Type: audio/mpeg | Duration: 13:29
Improving Customer Service
The Difference Between Training and Development | File Type: audio/mpeg | Duration: 14:40
The Difference Between Training and Development
Can a Leader Be Too Nice? | File Type: audio/mpeg | Duration: 13:54
Can a Leader Be Too Nice?
Anxiety Update | File Type: audio/mpeg | Duration: 16:55
Anxiety Update
Working With Difficult Coworkers | File Type: audio/mpeg | Duration: 14:43
Working With Difficult Coworkers
