Creating Disney Magic
Summary: Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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- Artist: Lee Cockerell
- Copyright: 2019 Lee Cockerell
Podcasts:
Getting Paid is Good Customer Service | File Type: audio/mpeg | Duration: 18:14
Getting Paid is Good Customer Service
Combining Technology and Service | File Type: audio/mpeg | Duration: 16:37
Combining Technology and Service
Should you be Social Friends with Employees? | File Type: audio/mpeg | Duration: 15:57
Should you be Social Friends with Employees?
The Story Behind Disney Pins | File Type: audio/mpeg | Duration: 15:40
The Story Behind Disney Pins
Maintaning High Standards | File Type: audio/mpeg | Duration: 18:51
Maintaning High Standards
Why Traditions are Getting in Your Way | File Type: audio/mpeg | Duration: 14:53
Why Traditions are Getting in Your Way
Retail the Disney Way | File Type: audio/mpeg | Duration: 14:21
Retail the Disney Way
Partnering With Your Boss | File Type: audio/mpeg | Duration: 15:43
Partnering With Your Boss
Be Nice to Everyone on the Way Up | File Type: audio/mpeg | Duration: 16:02
Be Nice to Everyone on the Way Up
Dealing With Tragedy | File Type: audio/mpeg | Duration: 14:35
Dealing With Tragedy
When Should You Leave Your Job? | File Type: audio/mpeg | Duration: 15:24
When Should You Leave Your Job?
Customer Service Stories | File Type: audio/mpeg | Duration: 14:21
Customer Service Stories
Helping Employees Return to Work | File Type: audio/mpeg | Duration: 16:24
Helping Employees Return to Work
Preparing Students for Job Interviews | File Type: audio/mpeg | Duration: 16:55
Preparing Students for Job Interviews
Do the Hard Stuff First | File Type: audio/mpeg | Duration: 16:15
Do the Hard Stuff First
