UIE Brain Sparks » Podcasts

The term Lean UX is bandied about quite a bit these days. Along with it, there seems to be some confusion as to whether this is just a buzzword, a new way of working, or simply a new description for what people in the UX realm already do. Jeff Gothelf of The Ladders is a champion of Lean UX, so Jared Spool sat down with him to find out what Lean UX was all about.

UX professionals have made a lot of progress in large organizations. Companies realize the importance of connecting with their users more and more. User research is becoming firmly rooted in many organizations as companies try to produce better products and services for their users. But user research itself can be narrow in focus and full of biases. Lou Rosenfeld of Rosenfeld Media, suggests that by breaking down the silos that exist between other research practices, we can create a complementary research experience. This will produce even better analysis and therefore, better products as a whole.

Gamestorming can allow collaboration to happen. It quickly gets a lot of people working together, sharing ideas, and getting creative. Words may be tricky because you're not certain if someone has interpreted what you’ve said the way you meant it. The beauty of Gamestorming is it gets people to think visually and physically express their thoughts and ideas on paper.

Story mapping is a way to build a model of user experiences. More than that, in the Agile context, it allows you to tactically plan for what should go into each release. It is a way to get everyone on the team thinking and talking about user experience. Getting people into a discussion mode starts to create a very collaborative environment. Jeff discusses how to create a story map and how it fits into the Agile process.

Mobile is the “hot topic” these days. It’s increasingly at the front of designers’ minds. In a world where the power and capabilities of the device in your pocket are so great, the possibilities become somewhat astounding. The mobile landscape is changing so rapidly that it makes developing a formal strategy to “figure mobile out” all but impossible. Luke discusses how taking advantage of the market as it is today and the capabilities of these devices can lead to the refinement and evolution of your product.

It’s easy for applications to get overcomplicated and bogged down with data - especially in an enterprise setting. It’s hard to keep track of so many different things. When dashboards and widgets are employed, the goal is to make your life easier, but often that’s not the result. The solution - simplifying these applications for specific use cases and giving the right people the right information they need for their given task. Hagan Rivers spends her time meeting with teams to show them exactly what they need to do to streamline these complex applications.

As we use a multitude of devices to access the same content, we expect a similar experience across platforms. If you have a great user experience on the desktop, it would be easy to rationalize that your mobile experience, for example, shouldn’t be painful. User experience professionals now need to consider how and where their applications and content are being accessed more than ever before. Developing rich interactions across all of these platforms can be a daunting task. Bill Scott discusses how employing design patterns can help ensure that your users have a great experience wherever they use your product.

With the amount of content coming at you from all sides, it can be difficult to make sense of it all and present it in a logical fashion. Curation allows you to create order out of all the chaos. Borrowed from the world of museums, curating your content allows you to form a narrative, showing your users what they can and should do with your content. Margot showcases lessons she has adopted from museum curators. She shows what content strategists take from these lessons and apply to their practice.

Everybody strives to arrive at the end of a project with a great design. But often times the “brilliant idea” isn’t easy to communicate and takes a long time to develop. Brandon Schauer believes that you can develop techniques to help this communication, arriving at good design in shorter amounts of time. By putting your ideas on paper and post-its, and getting everyone participating, you create a collaborative environment that allows these ideas to grow and develop.

Developing a good set of fundamentals is key to successful user experience design. But if you work for an organization that doesn’t recognize the importance of design, just possessing the skills isn’t enough. It will prove difficult for you to change the company’s culture if they view UX as this huge, disruptive endeavor. Cennydd believes that you can take a lightweight approach to introducing user experience without people realizing that you’re actually doing it.

You can’t ask people what they want. They can’t tell you. The answer is almost always narrow in focus, concerned with the here and now rather than the future. How do you get them to give you the observations you need to design what they will want? Conducting field research to actually learn about your users can lead to innovative new ideas. Steve knows that going out into the field provides real opportunities to see what the world surrounding your product is like.

A good starting point is crucial. It sets the tone for everything that comes after. All too often, projects are unsuccessful or labor through growing pains because the importance of this starting point was overlooked. When done right, the kickoff to a project will leave the team energized, inspired, and engaged. Kevin discusses that kickoff meetings are an important time to identify business strategy as well as company culture and the risks associated with the project.

The introduction of CSS3 and HTML5 brought with it a host of new capabilities. With most modern browsers supporting CSS3 and HTML5, implementing them into your designs is becoming easier. Understanding the things that are now possible with these new standards can help you create better designs more efficiently and effectively than ever before. Stephanie and Greg discuss what the introduction of HTML5 and CSS3 means for designers and developers, and what can be accomplished today by putting it into practice.

Combining compelling storytelling with research data can help you craft realistic scenarios to guide your design process. Getting to know the specific needs of your users will allow you to address any potential problems they may have. As a consultant, Kim Goodwin uses her experience and expertise in working with teams to develop effective scenarios. In this podcast, Kim discusses the role that scenarios play in the design process with Jared Spool.

Incorporating CSS3 into your designs allows you to create innovative designs with less code and reliance on images. The level of compatibility with many of the browser options out there is already impressive and it continues to grow. Taking advantage of the new CSS3 features helps to shift heavier visual elements to the browser itself. Dan discusses examples and tips in this podcast.