Command Control Power

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

218: Apple TV & Smith.ai - Virtual Receptionists

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about working with Macs and IOS devices. Joe Saponare, Sam Valencia, Jerry Zigmont share their “real world” experiences about IT support. and working in the Apple enterprise environment.

Joe talks about slow systems that have not been upgraded. Joe offers a PSA: it's not possible to create an iCloud.com email address beginning with a number, but the Mac doesn't specify the error when it fails for this reason. Thankfully, the error message was specified on the iPhone. Also, there's a limit of three iCloud accounts created per device from a Mac, iPhone, or iPad. Joe talks about building a Frankenstein MacBook Pro that needed the firmware password reset. Mac EFI Reset Tool to the rescue! Jerry mentions delaminating screens and Staingate. Joe mentions yet another PSA about it being impossible to turn off two-factor on some Apple IDs created in iOS 10.3 or macOS 10.12.4. Sam talks about a VMWare Fusion issue, resolved by turning off the floppy drive... in 2017?! We compare the movie Inception to connecting remotely into a Mac running a virtual machine. Sam follows up about logging into any standard user from the login window by using the admin account. We discuss client confusion when setting up Touch ID. Locating the Touch ID sensor behind the screen (a possibility recently discussed on Accidental Tech Podcast) might make this much more clear for clients. Sam discusses feeling like one of his clients – sitting with his Mac in front of the TV, his Mac became haunted... tune in to find out how he exorcised the daemons. Joe wonders what listeners are recommending for antivirus. Joe discusses issues he's seen with malware such as Linky Search changing the homepage in Safari and making it difficult to change or reset. Jerry and Joe discuss the remote power switch capabilities of WattBox and the OvrC app. Thanks to listener Ryan Grimes for the great recommendation! Joe outlines his network failover configuration: main router fails over to WAN2 if WAN1 is down for a few minutes. WattBox power cycles both WAN 1 and WAN 2 modems if WAN still down a couple more minutes. The Cable Modem and Cellular Modem reboot if search engines are unreachable. The Router reboots if search engines and the router are unreachable. (Time Capsule reboots weekly.)