Command Control Power

Recorded on March 17, 2015 This week's show has been brought to you by the fine folks at Backblaze: Online Backup Made Easy. Visit Backblaze.com/ccp to sign up for their Partner Program and ask for your free license of Backblaze. Try Backblaze and see just how great it is! Topics: - Joe thinks Reminders should have the ability to remind me "on a website" (in addition to "on a day" and "at a location"). How great would it be to be reminded when you end up on Amazon or MonoPrice that you need some cable or whatever? - Apple engineer explains how the new MacBook came to be - Jerry's funny wifi story - Sam's Apple Store saga: cracked screen, poorly seated memory, failed migration; seltzer (goes well with sushi – see also: non-alcoholic beer) - Joe's client did a self-directed email server migration at noon on a Wednesday; see also: Episode 077: Trust No One, Yoseminite Sam in regards to a serious permissions issue caused by a prior consultant - Sam's client turned off Time Machine, but Backblaze saved the day - Jerry reminds us of Bender, which saved the day for his client - Joe's CCC praise: migrating to new SSD in new machine, Carbon Copy Cloner identifies drives across reboots, and across different startup disks - Sam encounters (and solves – remotely) "unapproved caller: SecurityAgent may only be invoked by Apple software" - Joe teases an upcoming segment about upgrading a client's van

Special guests Luis Giraldo of Ook Enterprises and MonkeyBox, and Justin Esgar of Virtua Computers join us to talk about the business-side of your consulting practice, and to promote their upcoming business-focused conference on May 20th & 21st in New Orleans. For more info check out acesconf.com!

- Jerry shares some great recommendations including WiebeTech UltraDock, Wiha 91118 pouch, and Skooba Design Cable Stable Mini. - Sam shares the backstories behind carrying Atlas gloves, Gunnar computer glasses, and his set of client keys. - Joe talks briefly about building PsiTool, and recommends mesh pouches to keep cables, adapters, and tools organized. Also, don't forget to bring cleaning supplies, and fasteners like twist ties, cable ties, anchors, and screws.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Interview With Mike Bombich From Bombich.com - Makers of "Carbon Copy Cloner" the leading Macintosh backup utility.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Interview with Rusty Little, Director of Engineering at Alsoft, Inc., makers of the award winning Mac repair and recovery utility, Disk Warrior 5. Rusty chats about Alsoft's rich Mac history, including product development and the new release of Disk Warrior 5.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. They examine all aspects of tech support including this week show about: Outlook for IOS 8, POP & IMAP Issues, Backblaze Storage, Cryptowall & Apple Email Signatures.

- SendLater plugin for Mail.app - notifying clients of vacations, or not - work/life balance

- Sam advises that Word 2011 may have sporadic issues saving to a sever with the word "file" in the share name - iOS 8 GMT bug, which manifests as a "PST" bug for Joe - Sam deals with an "email tough-guy" - Jerry debates "you lie" vs. "new parakeet"

- Joe's Apple Store followup: they fixed it! - project-based billing considerations - writing proposals, including an onsite followup to give the client (and consultant) a level of comfort that any unforeseen issues can be resolved because you're standing by - clients taking your well-designed proposal with specifications and shopping around to other consultants

Joe brings an iMac into the local Apple Store for repair. Next show: the exciting conclusion!

- Business Resolutions for the New Year

- helping family members around the holidays (Jerry sent a newsletter!) - Comcast shipping new modem/router combos which include an open wifi network; Sam had issues with port forwarding and Comcast doesn't support it - warning clients and family to be careful trying to follow instructions they find online: "stop if you see the word Terminal" - we appeared on MacVoices again! - the need to exercise the tech muscle when you go from being a one man show to hiring someone, to avoid getting rusty

- Bushel, device management for small workgroups - Charles appeared on MacVoices recently - Charles has a new book: Take Control of OS X Server - Special link for Command Control Power listeners to check out the Bushel beta

- Jerry recommends treating yourself to a second MagSafe Power Adapter: one for your mobile kit and one for your desk - Jerry also recommends the Wren V5AP AirPlay Speaker, the Wirecutter's best AirPlay speaker - TeamViewer 10 followup - Mike Kingsley recommended using Screen Sharing app and entering the client's Apple ID to request permission to share their screen; works with 10.10 clients; another prompt to control their screen; doesn't share your Apple ID with them – all you need is their Apple ID https://www.apple.com/osx/all-features/#screen-sharing - Joe recommends Philips Hue, the Hue Server app, and Indigo - Sam recommends the Schlage door lock - check out Sam's Peachpit courses!

- Joe found that "smart" apostrophe (actually a right single curved quotation mark) in the Computer Name caused a client's Time Machine backup to fail; replacing it with an actual apostrophe (straight single quote) fixed it - Jerry expresses frustrations when trying to walk a client through initiating a "spontaneous" screen sharing session and walks us through some alternatives to TeamViewer and finds the free trial of join.me to be easiest - Jerry's client is tickled to teach him something - Jerry's analogy about where the space on his MacBook Air is going: it's like "the help" stealing silverware piece by piece for a year until Thanksgiving comes and you only have place settings for two and a half - Time Machine's Local Snapshots (Mobile Backups) can take up space and fail to be removed: sudo tmutil disablelocal sudo mv /.MobileBackups.trash /Trashme - OmniDiskSweeper, DaisyDisk, WhatSize will not see the .MobileBackups folder unless run as root - Joe's client deliberates for so long about upgrading iCloud storage (to enable iCloud Backup) that it could have paid for two years of iCloud storage