CIO Talk Radio

Guest: Dr. Timothy Chester Title: Vice Provost and Chief Information Officer, Pepperdine University Guest: Matthew Jett Hall Title: Associate Vice Chancellor, Information Technology Services Associate Professor of the Practice of Computer Science, Department of Electrical Engineering and Computer Science Infrastructure, Vanderbilt University Chief Information Architect, Infrastructure Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to deliver world class higher education on a shoe string budget to new generations of students and retain them through innovating programs and services. Can IT come to rescue?

Guest: Charles A. Bremer Title: Vice President, Information Technology, Ameren Corporation Guest: William Bryan Title: Chief Information Officer, State of Missouri Guest: Doug Ross Title: Vice President, Chief Technology Officer at Western & Southern Financial Group At many times IT leaders may go with a *generic* IT solution rather than a branded focused custom IT solution, built to specific business requirements with corporate strategy in mind. While we pay lip service to Business-IT alignment and innovation mantras, are we truly contributing to making alignment and innovation a reality when we settle for the easier path of least resistance and the status quo?

Guest: Dennis Quan Title: Director of Autonomic Computing, IBM Software Group Former CTO, IBM's Blue Cloud Initiative & High Performance group Guest: Rudy Wolfs Title: Chief Customer Service & Chief Information Officer, ING Direct Cloud computing is being increasingly embraced by the enterprises for even mission critical applications, infrastructure, and operational needs. So, isn't it time that we put an overarching governance model in place, that spans planning/designing phase, production phase, and how we execute change management within the cloud? Are there any other governance models out there, to provide inspiration? Are there any best practices based governance models available yet?

Guest: Phil Gilbert Title: EVP and Chief Technical Officer, Lombardi Software Guest: Howard Smith Title: EChief Technology Officer, CSC, European Group Global lead CSC Collective Intelligence BPM Author, Co-founder BPMI.org Guest: Clay Richardson Title: Senior Analyst, Business Process Management, Forrester Research Human Interaction Management (HIM) was created to better handle complex work environments where individuals and workgroups interact in unstructured, ad hoc, or dynamic ways. Do we really need this new framework? Business Process Management (BPM) already addresses these situations more or less. Does HIM handle them better than BPM?

Guest: Gopal Khanna Title: Chief Information Officer, State of Minnesota Guest: Peter Gapp Title: Vice President and Chief Information Officer, Siemens Canada Limited While most organizations have cut their IT budgets to the bone, IT Modernization is been suggested as a way to optimize value while reducing risk and cost. How exactly do we define "IT modernization"? What factors make it a compelling strategy? If we are lucky enough to get stakeholders to buy in, how do we go about planning and executing this? While IT modernization sounds great, it may be "too good to be true". Why should we try this just now, when we are trying to hold onto every penny?

Guest: Brian Simmermon Title: Vice President and Chief Information Officer, Subaru of America, Inc. Guest: Gerry McCartney Title: VP of Technology and CIO, Purdue University Guest: Kevin Walker Title: SVP and CIO, American Electric Power A CIO's success depends on how well he/she influences a variety of internal and external people/teams, and it is particularly difficult to get things done when dealing with a random group of people that he/she doesn't directly manage. Influence management is the ability to influence others, especially those that an IT leader may lack direct influence over. How important is this skill for a CIO? How can an IT leader develop this skill?

Guest: David Smoley Title: Senior Vice President and Chief Information Officer, Flextronics Guest: Jane Barrett Title: Managing Vice President, Gartner's AMR Supply Chain Research group Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that they may get too lax about working with us to comply with government mandates. Supplier Performance Management (SPM), has been suggested as a solution. Is SPM the panacea it's being made out to be?

Guest: Suzanne Gordon Title: VP Information Technology and Chief Information Officer, SAS Institute Inc. Guest: Tony Tortorice Title: Chief Technology Officer, State of Washington Guest:  Suzanne Gordon Title: VP Information Technology and Chief Information Officer, SAS Institute Inc. Guest:  Tony Tortorice Title: Chief Technology Officer, State of Washington For some, IT is the plumbing which allows an uninterrupted and efficient flow of information. But, what about the quality of the information that is flowing through the "plumbing"? We wouldn't drink bad water no matter how elegant the plumbing, what about bad or poor information?

Guest: Neil Jarvis Title: Vice President and Chief Information Officer, AAA NCNU Guest: Damon Anderson Title: Chief Information Officer, State of Pennsylvania - Conservation and Natural Resources (PA-DCNR) Guest:  Neil Jarvis Title: Vice President and Chief Information Officer, AAA NCNU Guest:  Damon Anderson Title: Chief Information Officer, State of Pennsylvania - Conservation and Natural Resources (PA-DCNR) CIOs need to build networks, exert influence up and down the hierarchy, problem-solve, communicate effectively, and deliver, in order to keep the wheels of the IT organization moving in the same direction as the business and deliver results. Unfortunately many CIOs endowed with these valuable skills can be pulled into a "producing" vs. "leading" role due to the environment and/or tough times, essentially demoting them to the role of a middle manager. So, how can a CIO lead from that spot? How can a CIO avoid this fate?

Guest: Timothy Kasbe Title: SVP and Chief Information Officer, Sears Holding Corporation Guest: John P. Gillispie Title: COO, Iowa's Information Technology Enterprise Office, CIO, State of Iowa, Former President of NASCIO They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don't like being paged at 2 am. They change their jobs very quickly. Who are “they”? We're talking about Gen-Y which is soon to become the bulk of the IT workforce and our future IT leaders. Will we be ready for this IT workforce transformation? Will *they* still be able to deliver IT as expected?

Guest: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital Guest:  Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital IT budgets in Healthcare have always been too meager. Finally there's more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating medical records to digital has been a chronic issue for years. In addition to money, what exactly does IT leadership need to make this work?

Guest: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital IT budgets in Healthcare have always been too meager. Finally there’s more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating medical records to digital has been a chronic issue for years. In addition to money, what exactly does IT leadership need to make this work?

Guest: Ron Thieme, Ph.D. Title: Vice President and Chief Information Officer, AIT Laboratories Guest: Michael L. Capone Title: Corporate Vice President and CIO, Automatic Data Processing, Inc. Guest:  Ron Thieme, Ph.D. Title: Vice President and Chief Information Officer, AIT Laboratories Like a teenager, as IT professionals, we are also wrestling with internal turmoil, and want to do things differently, defying the norm. Our overzealousness and thinking "outside of the box" attitude is often taken for immaturity. Can we really compete and innovate in this new world by being mature and complacent? How about adopting the same so called "teenage thinking," attitude, and adopt the approach along the chain of command to make a positive difference and create real value through IT?

Guest: Ahmed Mahmoud Title: Chief Information Officer, Advanced Micro Devices (AMD) Guest: Michael F. Corbett Title: Chairman, International Association of Outsourcing Professionals (IAOP) Guest:  Ahmed Mahmoud Title: Chief Information Officer, Advanced Micro Devices (AMD) Guest:  Michael F. Corbett Title: Chairman, International Association of Outsourcing Professionals (IAOP) Organizations talk about offshore outsourcing being a strategic initiative, but what is the driver? It takes time and patience for an investment in India to deliver real results, but just as that investment is starting to pay off, companies are beginning to eye China. Why? Is it because macro economic pressures are forcing salaries and other costs up in India? Is it an attempt to protect initiatives through diversification to other countries? Is it competitive marketing? Why abandon a valuable investment in one country, for the unknowns of starting over elsewhere?

Guest: Larry Bonfante Title: Chief Information Officer, the United States Tennis Association, Author Guest: Chad Kirkpatrick Title: State CIO & Director of GITA, State of Arizona With the global economic downturn and increasing competition, corporate focus is on IT to deliver results! Dare a CIO be sensitive or touchy-feely, or do tough times demand a tough-nosed productivity centric number cruncher, who delivers at any cost?