CIO Talk Radio

Guest: Phil Hochmuth Title: Principal Analyst, Yankee Group Guest: Karen Longshore Title: Chief Information Officer, BP Solar Have cloud vendors created reliable solutions that are flexible enough to accommodate the majority of their clients’ needs far into the future, or are they still working things out as they go along? Do the buyers of cloud solutions have a clear understanding of how what works for them today, will scale tomorrow as their businesses grow? While vendors are moving quickly to sell solutions, perhaps adopters are holding back, fearing they may lock themselves into something with unknown implications. What problems still remain to be worked out, before we fully unleash Cloud Computing?

Guest: David M. Bowen Title: CIO and Assistant Administrator for Information Services, US FAA Guest: David Ricardo Orellana Moyao Title: CIO, Mexicana Airlines Guest: Federico Genoese-Zerbi Title: Vice President, IT Business Partners, Boeing Airlines strive to provide air travel that is safe and reliable, with a customer experience that is world class, comfortable, and competitively affordable. They also have to route tons of cargo and baggage reliably (and intact) to destinations around the globe. How does IT help in this mission? And, what about external organizations whose internal IT's can also influence the success or failure of an airline? How can all these different IT departments help get (and keep) the world's airlines flying high into the 21st century?

Guest: Dr. George O. Strawn Title: Director of the National Coordination Office (NCO) for the Federal government’s multiagency Networking and Information Technology Research and Development (NITRD) Program. Co-Chair of the NITRD Subcommittee of the National Science and Technology Council. Guest: Vaughn Noga Title: Acting Director, Office of Technology Operations and Planning and CTO, EPA There has been a lot of talk about what we all want and expect out of Green IT, but have we achieved true sustainability at a positive or even breakeven ROI? What is left to do? Where are the success stories, and what have been the challenges that have prevented IT leaders from realizing the full potential of Green IT? Are there any new frontiers left to be explored?

Guest: Greg Wass Title: Chief Information Officer, State of Illinois Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest: Walter Weir Title: CIO, The University of Nebraska Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers too little, too late. They also resent being powerless to influence what IT does and how it does it. For their part, IT leaders feel that business demand for IT services often outstrips their ability to provide those services, and that business users unfairly assume that IT is more about limiting than partnering. Is there a single version of truth behind these two viewpoints?

Guest: Robert Carey Title: Chief Information Officer, Department of The Navy It's a big deal to extend an Enterprise to accommodate all these new mobile applications that are becoming available. Does it make sense to tempt fate further, by rolling out BYOM (bring your own mobile device)? Can enterprise mobility reach its true potential, if it is offered only on the devices a company chooses?

Guest: Bob Parker Title: Group Vice President, IDC Manufacturing Insights, IDC Retail Insights Guest: Mark Cybulski Title: Chief Information Officer, ZF Group NAO Using "IT as a percentage of sales" can be misleading. For example, if a company is highly integrated and sales go down due to externalities, IT may look inefficient and costly. If part of the company is spun off, IT may look more efficient while actual IT functioning remains the same. A company that uses a large supplier base, may have a small IT that looks efficient simply because some IT costs are hidden in the cost of purchased components. How accurate is the "IT as a percentage of sales" statistic, and should it have the prominence it has, as a benchmark?

Guest: Dan McKeon Title: Director of Supply Chain Enterprise Solutions, Intel Guest: Greg Fell Title: Global Information Officer, Terex Corporation In the past, IT was merely an enabler of the manufacturing process. While IT can help cut costs through supply chain management and other efficiencies, or create top line growth opportunities, is that all IT offers? In what new and creative ways can IT help improve or assist manufacturing as a whole, so it can regain its edge?

Guest: Andrea Di Maio Title: Vice President and Distinguished Analyst, Gartner Research Guest: Susan Swart Title: Chief Information Officer, Department of State If there are obvious benefits for corporate IT to move to the cloud, what about Federal IT? Wouldn’t Fed IT benefit in the same way? Are there any situations where it doesn’t make sense for federal IT to move to the cloud? What special security challenges will federal IT face in adopting the cloud, and how will they be handled? What lack of resources or support is slowing down Fed IT adoption of cloud computing?

Guest: Roger W. Baker Title: The Honorable Roger W. Baker, Assistant Secretary for Information and Technology, CIO for the Department of Veterans Affairs There is a big push to modernized and make government IT more efficient. While there are a lot of ambitious initiatives, what's the plan for the fed IT workforce? If an IT organization is only as good as its IT workers, what are Fed IT departments doing about acquiring the best resources? Furthermore, corporate IT has been ruthless about paring down its IT work force, while government workers have traditionally enjoyed job security. Can a new lean federal IT afford the luxury of lifetime employment for IT workers?

Guest: Rob Reeg Title: President, Global Technology and Operations, MasterCard World Wide To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high performance - aren't those all dependent on IT? If IT is driving reliability, who is accountable, IT or Business? Shouldn’t IT share accountability?

Guest: J. Scott Joslyn Title: Senior Vice President and CIO, MemorialCare Health System Guest: Scott Lundstrom Title: Group Vice President, IDC Health Insights Being in a hospital can be frightening and uncomfortable for patients and their families. Advances in IT are dramatically improving health care and bettering the experience for patients, their families, physicians, nurses and all members of the health care team. Learn how IT is making care more patient centric, improving quality and safety, decreasing wait times and much more. What new kinds of patient care improvements is IT making possible? How is IT contributing ways to advance the health and wellness of patients, lessening the time a patient is hospitalized, increasing the productivity of clinicians and providing life-saving and life-enhancing programs, services and technologies?

Guest: William A. Spooner, FCHIME Title: Senior Vice President and CIO, Sharp HealthCare Guest: Daniel Barchi Title: Senior Vice President, and Chief Information Officer, Carillion Health System The American Recovery and Reinvestment Act of 2009 has put health care organizations under pressure to adopt electronic medical record systems (EHR) by 2014, but many health organizations are nowhere near ready to convert their existing systems to an EHR system. What are the challenges to this goal, and are there any ways to fast track the effort? Once all hospitals have an EHR system, will the advantages they provide also improve patient healthcare and delivery?

Guest: Gail Stephens Title: Vice President, R&D, Business Intelligence Clients, SAS Guest: Ian Ayres Title: William K. Townsend Professor & Anne Urowsky Professorial Fellow in Law, Yale Historically, BI reporting told you what had already happened, but hasn't offered much of anything actionable. Shouldn't predictive analytics provide actionable insight to business people other than analysts, so those on the frontline will not only understand what has happened, but can see what actions they need to take to improve results? How practical and expensive is such a proposition? What ROI could we expect out of it?

Guest: Don Campbell Title: Chief Technology Officer, Analytics and Performance Management, IBM Guest: Joe Held Title: Senior Vice President, and Chief Information Officer, Standard & Poor's What if external data, in whatever structured or unstructured form it exists, could be pulled into organizational databases, combined with the internal data already sitting there, and the "Unified Information" analyzed and reported on as one big picture created out of two complimentary pieces of BI? Wouldn't that give business people better predictive capabilities? Research says BI and search technologies are converging into one tool, but what are the challenges to creating such a tool? ...And, what special advantages would make the creation of such a tool well worth the effort?

Guest: Paul Czarnik Title: Senior Vice President and Chief Technology Officer, Compuware Guest: Wes Wright Title: Vice President and Chief Technology Officer, Seattle's children hospital Wouldn't it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately we can't predict this and when it happens, we engage in finger pointing matches, nerve racking troubleshooting exercises, and sometimes end up losing internal/external customer goodwill. What combination of tools and other elements need to be in place, in order to keep application performance on track and predictable, monitor it, and more importantly, get it back on track quickly if it slips?