Celebrating 20 Years of Excellence: From Unexpected Hire to Key Player with Tamiko Thompson

Summary: "I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson  Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future." On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who has been with COCM since March 1997. Tamiko shares the story of her unexpected hiring at COCM and her initial impression of the company. Then she reflects on the evolution and remarkable changes she has witnessed over the years, with a focus on the transformative impact of technology on the accounts payable process. Gain valuable insights from Tamiko's extensive experience as she shares the essential role of remarkable service, the unwavering commitment to excellence in student housing management, and her anticipation for what lies ahead at COCM. Plus, discover what brings her the greatest satisfaction in her role as the Accounts Payable Manager.  Topics Covered  Tamiko shares her journey to COCM and her initial impressions of the company Tamiko's role as the Accounts Payable Manager and the daily functions of the AP process The changes Tamiko has witnessed over the years, including technological advancements and the vendor verification process How COCM has evolved over the years by embracing innovation while maintaining a strong focus on exceptional service The #1 thing that brings Tamiko satisfaction in her job The significance of remarkable service and its impact on client satisfaction Tamiko’s anticipation for the future at COCM, including plans for continued growth and success How COCM's 20th-anniversary celebration reflects the company's commitment to progress and excellence in student housing management  Connect with Tamiko and Kern Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Email media@cocm.com