Student Housing Matters Podcast - Join the Conversation

I've always enjoyed the collaborative team aspect and problem-solving with clients,” - Stephanie Lachina Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of "Student Housing Matters," Emily Hill, COCM Corporate Accountant, and Stephanie Lachina, COCM Financial Reporting Accountant, sit down to discuss the integral role financial reporting plays in the student housing industry and how the financial services at COCM have evolved over the years.  Emily and Stephanie delve into the various types of financial reports provided to clients and owners and how the financial reporting at COCM has changed over the years in order to meet each client's specific needs. Plus, how financial reporting services, and audit assistance have helped COCM's clients. Listen in to learn about the role of financial reporting in the student housing industry and the crucial role it plays in fostering problem-solving for the site directors and owners. Topics Covered Emily and Stephanie share their career paths and how they entered the field of accounting The various types of financial reports COCM provides to clients and owners How COCM customizes reports to meet client-specific needs How the financial reporting at COCM has evolved over the years How the financial reporting services, including timely reporting, support, and audit assistance have helped COCM's clients The importance of collaboration with site directors and owners to better understand their operation needs and offer support Resources Student Housing Matters Podcast Connect with Emily Hill Emily on LinkedIn  Connect with Stephanie Lachina Stephanie on Lnkedin  Connect with COCM Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Email media@cocm.com 

"I think that the important part is making sure that we have a variety of voices at the table... looking at what their concerns are and their perspective. That's going to be important as the DEI (Diversity, Equity, and Inclusion) task force moves forward," - Kern Williams Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." College campuses are the pulse of the political landscape, and it's crucial to engage the right people in the conversations to incite change. On this episode of "Student Housing Matters," Dr. Mecca Marsh, Corporate Support Specialist for COCM sits down with Corey Reedy, Vice President of Operations, and Kern Williams Regional Vice President to introduce and discuss the DEI (Diversity, Equity, and Inclusion) task force at COCM. They share how the task force came to be at COCM and the significance of having a variety of voices and perspectives addressing the unique needs and experiences of ALL individuals. Listen in to learn how these professionals are navigating the complex landscape of student housing and the various means the DEI Task Force is employing to improve inclusion, celebrate differences, and create a welcoming environment within COCM. Topics Covered Diversity, Equity, and Inclusion in education: How the formation of the DEI Task Force at COCM has evolved to support the holistic well-being of ALL employees Discover how the task force has adapted to include those in the LGBTQ+ community and to address a broader range of issues in the legal and social landscape The major accomplishments of the DEI Task Force over the past 3-4 years The impact of the COVID-19 pandemic in highlighting the need for DEI education to address challenges in marginalized communities The role of the DEI task force in building a legacy and the future for DEI efforts at COCM How the task force is toward alignment with the school's values in a continuous mindset of improvement and forward movement How listeners can join COCM to be a part of the legacy Resources Student Housing Matters Podcast Connect with Corey Reedy Corey Reedy at COCM Corey Reedy on LinkedIn Connect with Kern Williams Kern Williams at COCM Kern on LinkedIn Connect with Dr. Mecca Marsh Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Dr. Marsh on LinkedIn Email media@cocm.com  

“Housing is a critical activity that relates directly to the status of the university, and if it's not healthy, the rest of the institution is not either,” - Doug Brown, President, COCM Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of "Student Housing Matters," Gray Bekurs, Vice President of Business Development sits down with Doug Brown, President of  Capstone On-Campus Management (COCM) to discuss COCM’s implementation of the Student Housing Calculator for use in forecasting housing demand based on historical data and enrollment trends The conversation explores how and why the Student Housing Calculator was created, how the calculator simplifies what seems like a complex problem, and the importance of understanding the critical parameters necessary for filling housing relative to enrollment. Listen in as Doug shares interesting stories related to the use of the Student Housing Calculator, the outcomes on long-term planning, and how this innovative tool is helping institutions in the student housing industry make more informed decisions to manage housing resources more effectively. For more information on the Student Housing Calculator visit Capstone On-Campus Management or click here.  Topics Covered Doug shares how and why the Student Housing Calculator was created The critical parameters for understanding occupancy and filling housing relative to enrollment Why the first time-to-college student product is so important The key indicators and data the Student Housing Calculator uses to calculate housing occupancy and yield The biggest difference between the housing calculator and market studies in determining who to build for in the future How the Student Housing Calculator helped one struggling institution realize they could close a building for renovations without a shortage of beds Why the Student Housing Calculator is available free of charge and how it will help people in the housing industry Resources Student Housing Calculator Student Housing Matters Podcast Connect with Doug Brown Doug at COCM Doug on LinkedIn Connect with Gray Bekurs Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Gray at COCM Gray on LinkedIn Email media@cocm.com  

"Strike up conversations with everyone you possibly can while you're at conferences, you never know what threads will come from them. Thank you, Doug, for talking with me on a bus ride, oh, so many years ago. And [to COCM] for being such engaged participants in addressing leadership issues for the fellows," - Dr. Sharon McDade Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Dr. Sharon McDade to discuss her involvement with COCM and the Fellows Program of the American Council on Education (ACE). Dr. Sharon A. McDade, a seasoned higher education leader, is the senior executive leadership and search consultant with Greenwood Asher & Associates' leadership and strategic services, specializing in searches for educational leaders and organizational development. With an illustrious background, Dr. McDade's impact extends globally, encompassing diverse leadership programs, keynotes, and scholarship, making her a prominent figure in advancing leadership in higher education. The conversation explores Sharon’s experiences in leadership development and higher education and her interactions with COCM, particularly her engagement in the Fellows Program case study involving Pennyfield College. Listen in as she shares stories of her collaborative relationship with COCM leaders Doug Brown and others, highlighting how their expertise and innovative ideas contributed to the Fellows Program of the American Council on Education (ACE) and the impact of her leadership development initiatives within the higher education community. Topics Covered Dr. McDade discusses the role of leadership development programs in promoting leadership positions, particularly for women and individuals of color The impact of the ACE Fellows Program The collaborative partnership between Dr. Sharon McDade and COCM (Capstone) in enhancing the Fellows Program's case study including the Pennyfield College simulation Dr. McDade's transition to Greenwood Associates and her role in facilitating strategic planning processes for various higher education institutions The far-reaching effects of leadership development initiatives in the higher education landscape Connect with Dr. Sharon McDade Greenwood/Asher & Associates, LLC  Connect with Alton Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

What makes a Director of Facilities successful in leading their maintenance team? It’s more than just showing up and doing the job. And it’s more than just taking good care of the facility. Success comes from taking care of the students and staff as well, building relationships with them as people to make sure they have what they need to thrive. Chris Adams is Director of Facilities for The Village at the University of South Florida, Chenal Alford (better known as Al) is Director of Facilities for Millennium Hall at Towson University, and Hermond Lawson serves as Assistant Director of Facilities for Walker Avenue Apartments at the University of Maryland, Baltimore County. On this episode of Student Housing Matters, Hermond, Chris and Al join host Jeremy Steed to explain how they got their start in facilities maintenance at COCM and share their experiences working at different sites in multiple roles. Hermond, Chris and Al discuss how campus maintenance has evolved since the 2000s, describing why ongoing training is crucial for their teams and how the design of the facilities themselves have changed to benefit students. Listen in to understand how Hermond, Chris and Al build a culture of respect and transparency on their teams and learn how their genuine care for staff and students contributes to their success! Topics Covered    How Hermond, Chris & Al got their start in facilities maintenance at COCM Hermond, Chris & Al’s experiences working at different COCM sites in multiple roles How facilities maintenance has evolved since the 2000s What Hermond learned from the students he was teaching to answer maintenance calls Hermond, Chris & Al’s appreciation for the support they receive from COCM leadership The ongoing education and training required for maintenance teams How Hermond, Chris & Al build a culture of respect and transparency among their teams How the facilities themselves have changed over time to benefit students Connect with Hermond, Chris & Al COCM Operations & Management Connect with Jeremy  Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Jeremy on LinkedIn Email media@cocm.com  

"The great thing about Capstone is it gives you the ability to get some skills that you wouldn't have, otherwise, for years. Especially because in housing, it's not like you're back in the office somewhere, just pushing paper; you're right there on the frontline with students," - Patrick Savolskis Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Patrick Savolskis, one of the very early employees of COCM. Patrick Savolskis is the Executive Director Purchase College Association at SUNY-Purchase. He has over twenty years of success both in higher education and private industry. Patrick spent five years in the privatized student housing market managing properties and working with development teams for new construction and turning around failing properties by building a solid staff and focusing on what was important at each property. During the conversation, Patrick shares interesting stories and reminisces about the early days of COCM, where meetings took place in hotel rooms, highlighting the company's humble beginnings and expresses admiration for COCM's growth. Listen in as Patrick reflects on what he learned from his time at COCM, the valuable skills he gained, and how they’ve served him in his work life post COCM. Plus, he shares his advice with new employees of COCM. Topics Covered   How Patrick came to COCM and the roles he served in during his tenure COCM—the early days: small teams and humble beginnings Patrick’s career post COCM The value of working at COCM, learning atypical skills, and working for a family-like organization Why leadership that helps you succeed is better Patrick's advice for new employees of COCM Connect with Patrick Patrick Savolskis - Purchase College Association Patrick on LinkedIn  Connect with Alton Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

"I've really enjoyed working with Capstone. Capstone is truly a learning organization, and our relationship has evolved over time. I've never doubted that we had their attention. I appreciate that commitment to the project and making sure the resident life experience is where it needs to be," - George Frasier, Green River College Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Masha Sapper, SVP of Business Services at COCM, sits down with George Frasier of Green River College.  George Frasier is the Vice President for College Advancement and Executive Director of Green River College Foundation. George is a non-profit executive and development professional with 28 years of experience and is passionate about supporting the educational dreams and aspirations of Green River Community College students. George discusses his role at the Green River and the college's focus on meeting students where they are, helping them find their path, and the transformative power of education in the community college and vocational space. Listen in as George shares the significance of student housing at Green River, its integration into the college's mission, the instrumental role that COCM played in fostering a collaborative and supportive environment for students, and his personal stories and experience working with several COCM staff members. Topics Covered   George's background and his role at Green River College What didn’t work, and the three partners that worked toward the integration of student housing into Green River's mission The pandemic’s impact on Green River’s international population and their adaptive changes The evolution and success of the management partnership with COCM and the importance of strong partnerships in ensuring student success George shares his personal stories and positive experiences working with COCM employees The transformative power of education in the community college setting Connect with George Leadership Team - Green River College George on LinkedIn  Connect with Masha Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Masha at COCM Masha on LinkedIn Email media@cocm.com  

"It was just this juxtaposition of people from very different places with their heads down working on stuff. And I thought, you know, this is going to work, and it's going to work well. And everything that we couldn't have hoped for, and more has happened. And I'm very appreciative." - Sheri Stoll Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Director, and Chief Marketing Officer at COCM, sits down with Sheri Stoll of Bowling Green State University in Ohio, one of Capstone's esteemed long-time clients.  Sheridan (Sheri) Stollis the Vice President for Finance and CFO at Bowling Green State University (BGSU). With a background in public higher education, she previously held positions at Kent State and Northeast Ohio Medical University. With over 16 years of experience at BGSU, Sheri has played a vital role in the university's financial management and strategic decision-making processes. During the conversation, Sheri reflects on her early career in public accounting, the unexpected path that led her to BGSU, and her behind-the-scenes insight into the vibrant campus culture at BGSU and its impact on the students there. Listen in as Sheri shares the dynamic partnership between BGSU and COCM, the challenges they faced along the way, and how the reassurance of having a trusted partner paved the way for their successful long-term collaboration. Topics Covered   Sheri's early career in public accounting and pursuit of an MBA The campus culture and student experience at BGSU The housing management partnership between BGSU and COCM and the challenges they faced when getting starting The benefits of a long-term partnership and stable on-site presence brought by COCM The continuous support and resources provided by Capstone Connect with Sheri Stoll Sherideen S. Stoll, C.P.A. Sheri on LinkedIn   Connect with Alton Irwin Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

"COCM is receptive to hearing from their team. So…speak up if there's something that you need or have feedback on. Most people are really willing to listen and work with you to help create something better."— Dr. Amy Lorenz Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters. Alton C. Irwin, Director, and Chief Marketing Officer at COCM, sits down with Dr. Amy Lorenz, former COCM student housing professional and current Director of Residence Life at the University of North Florida. Dr. Amy Lorenz is a highly experienced professional in the field of student housing. In her current role at the University of North Florida, she oversees the residence life team, including the Assistant Directors of Residence Life and the Residence Life Coordinator of Educational Initiatives. As a valued member of the Housing and Residence Life Senior Leadership team, Amy brings a wealth of expertise to her position. During her conversation with Alton, Amy reflects on her time at COCM, the memorable traditions and the lasting connections she made with colleagues across multiple campuses, and her active participation in women's leadership. Listen in to learn more about Amy's journey with COCM, her journey from COCM to the University of North Florida her current role as the Director of Residence Life, and her valuable advice for new COCM employees. Topics Covered  Introduction to Dr. Amy Lorenz and her roles with COCM at Marshall University and Bowling Green State University Amy shares memorable experiences, traditions, and stories about women's leadership initiatives during her time at COCM The transition to the University of North Florida and Amy’s current role as Director of Residence Life Amy’s advice for new COCM employees  Connect with Dr. Amy Lorenz  Amy Lorenz @UNF  Connect with Alton Irwin Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

"You've got something unique here with COCM with so many different types of schools. One of the things I loved about COCM is the ability to move on within the company and grow and progress. I would really encourage people to do that as much as possible. It's really worth it,"— Erik Elordi Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future."  On this episode of Student Housing Matters, Alton C. Irwin, Director and Chief Marketing Officer at COCM, sits down with Erik Elordi, a former COCM staff member and now the Director of Campus Services at the University of Idaho. Erik shares his journey of how he came to work with Capstone On-Campus Management (COCM), his initial hesitation in working for a third-party company, and the story of what made him decide to apply. He discusses his various roles within the company, the challenges he faced during the COVID-19 pandemic, and how he utilized his skills in different ways to support the company. Listen in to learn about his experience at COCM and the organization's impact on student outcomes. Plus, what his current role as Director of Campus Services at the University of Idaho entails and his advice as a former COCM employee for employees new to the company.   Topics Covered  Erik's introduction and his journey to COCM Erik shares his initial hesitation about working for a third-party company and the story of what convinced him to apply The challenges presented by the COVID-19 pandemic Erik's role at the University of Idaho as the Director of Campus Services The impact of COCM and on-campus housing on student outcomes and graduation COCM’s support for professional development and the all-around person Erik shares his advice for new employees at COCM  Connect with Erik University of Idaho Contact Housing & Residence Life  Connect with Alton Irwin Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

"I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson  Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future." On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who has been with COCM since March 1997. Tamiko shares the story of her unexpected hiring at COCM and her initial impression of the company. Then she reflects on the evolution and remarkable changes she has witnessed over the years, with a focus on the transformative impact of technology on the accounts payable process. Gain valuable insights from Tamiko's extensive experience as she shares the essential role of remarkable service, the unwavering commitment to excellence in student housing management, and her anticipation for what lies ahead at COCM. Plus, discover what brings her the greatest satisfaction in her role as the Accounts Payable Manager.  Topics Covered  Tamiko shares her journey to COCM and her initial impressions of the company Tamiko's role as the Accounts Payable Manager and the daily functions of the AP process The changes Tamiko has witnessed over the years, including technological advancements and the vendor verification process How COCM has evolved over the years by embracing innovation while maintaining a strong focus on exceptional service The #1 thing that brings Tamiko satisfaction in her job The significance of remarkable service and its impact on client satisfaction Tamiko’s anticipation for the future at COCM, including plans for continued growth and success How COCM's 20th-anniversary celebration reflects the company's commitment to progress and excellence in student housing management  Connect with Tamiko and Kern Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Email media@cocm.com  

In this episode of the Student Housing Matters Podcast, host Alton Irwin, Chief Marketing Officer COCM, celebrates the 20th anniversary of Capstone On-Campus Management by looking back at the company's early days. He is joined by three longtime employees of COCM:  Doug Brown is the President and Founder of COCM. Doug's passion for higher education and dedication to fostering partnerships have been instrumental in shaping COCM's success. His visionary leadership has led the company to become a leader in managing student housing, challenging industry norms, and setting new standards along the way.  Michelle Smith, the Regional Vice President at COCM, drives growth and exceeds expectations through exceptional leadership. With a talent for building strong university relationships and mentoring her team, Michelle's contributions have made a lasting impact on the student housing industry. Marsha Sapper, the Senior Vice President for Business Systems at COCM, brings extensive expertise and invaluable insights to the company. Marsha's commitment to innovation and ability to navigate complex challenges have made her an invaluable asset to COCM's success in the dynamic student housing landscape. The discussion kicks off with the guests sharing how they came to join COCM, and Doug shares a behind-the-scenes look at the events that led him to establish COCM. The conversation then delves into memorable moments from the early days of COCM and reflections on the company's growth and the importance of promoting from within. Join Alton and the guests as they reflect on the journey of COCM, from its humble beginnings to becoming a leader in managing student housing. Hear their stories, insights, and the lessons they've learned along the way. Topics Covered  Reflecting on 20 years: celebrating COCM's journey of success, innovation, and impact The journey begins: how COCM found its footing in the student housing industry Insights into the early days of hiring at COCM How COCM built strong relationships with universities Revolutionizing the approach to managing student housing programs The key to transforming troubled projects into success stories Nurturing talent and cultivating long-term employee success How COCM provides career acceleration and diverse exposure Sharing the lessons learned: wisdom and advice for new employees entering the student housing field Connect with Doug Brown Doug on LinkedIn Connect with Michelle Smith Michelle on LinkedIn  Connect with Marsha Sapper Marsha on LinkedIn  Connect with Alton Irwin Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton on LinkedIn Email media@cocm.com  

For Maria Saad, of the COCM team providing guidance and making a positive impact on students' lives is not just a job—it's a passion. On this episode of Student Housing Matters, Maria sits down to share her insights on the student housing industry. As someone who believes that 'it's more of a learning experience for the students,' Maria shares why she ‘is passionate about providing guidance and making a positive impact on student's lives and why, for her, 'it's all about the experience' and 'making that connection' with students. In this episode, Maria takes us on a journey through her experiences from her multifamily background to her current role at CSCM. We discuss the challenges facing the industry today and Maria shares her wisdom on how to create a successful student housing experience that goes beyond the classroom and the importance of providing guidance and teaching moments for students who are living on their own for the first time. Maria also shares her experience attending Lease Con and the profound impact it had on her approach to creating a positive living experience for students. She shares several strategies for personifying the brand and becoming the experience, which is the biggest focus for her and her team in driving growth and making a connection with students. Listen in to hear Maria's unique perspective on the importance of creating a positive living experience for students and the impact it can have on their lives. Topics Covered  Maria shares her background in multifamily housing and transition to student housing The importance of providing guidance and teaching moments for students The impact attending Lease Con had on Maria The importance of transparency in student housing How Maria and her team approach creating a positive living experience for students Key strategies for becoming the experience and personifying the brand in student housing The impact that Maria hopes to leave on the student housing industry. Connect with Brittany Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Brittany on LinkedIn Email media@cocm.com

“It's been an interesting, interesting time since early spring of 2020. And I think what we have learned are some lessons about how we can better provide service for both our students and our employees… Those folks on the front line really are the key to our success. We know that, and we're going to work really hard to make sure they understand that we understand that.” —Jeremy Biddy Jeremy Biddy is the new Executive Vice President of Operations at COCM. He began his professional career working to prevent shoplifting at Kmart before transitioning to an opportunity in student housing at Spring Hill College in July of 2002. In 2008, Jeremy joined the team at COCM, where he has served as Site Director, Regional Manager, Regional Vice President and Senior Vice President of Operations. On this episode of Student Housing Matters, Jeremy joins host Alton Irwin to share his journey from Kmart to COCM, discussing some of his mentors in student housing and what they taught him about putting students and staff first. Jeremy describes what he is most looking forward to in his new role, sharing his goals around applying best practices across the COCM portfolio and leveraging technology to work smarter, not harder. Listen in to understand Jeremy’s commitment to delivering top-notch service and learn how he plans to support students and staff as COCM’s new EVP of Operations! Topics Covered  Jeremy’s first job out of undergrad as District Loss Prevention Manager for Kmart What inspired Jeremy to pursue an opportunity in the Housing Department at Spring Hill College Jeremy’s many roles at COCM since he joined the team in July 2008 Some of Jeremy’s mentors in student housing and what he learned from them about putting students and staff first What Jeremy is most looking forward to in his new role as EVP of Operations at COCM Jeremy’s goals to apply best practices across the COCM portfolio and leverage technology to work smarter, not harder Jeremy’s commitment to support sites in delivering top-notch service Connect with Jeremy Jeremy on LinkedIn Connect with Alton Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com  

"I think I'm the proudest of how much growth we've had. By expanding, we got to get on so many different diverse campuses. And we get to meet so many different administrators in the business of student housing, and that gives you the opportunity to provide jobs for folks, which gave me all the interactions I've had with the incredible employees we've had through the years." — Sandy Hill Sandy Hill  began her career in student housing as a desk attendant in 1979 and has served as the Executive Vice President of Operations at COCM since 2003. On this episode of Student Housing Matters, Sandy joins host Alton Irwin to discuss how she came to COCM. We'll discuss her years with student housing, beginning as a desk attendant to the famous student she acted as a residence assistant for and her transition to COCM in 2003. Sandy will share the highlights of her career and the most memorable figures she met along the way. Listen in as she reflects on her years in student housing, her more memorable mentors along the way, what's next for her in her journey, and her parting advice for everyone at COCM. Topics Covered  How Sandy was introduced to student housing What brought Sandy to COCM What Sandy is most proud of from her years at COCM The surprising FAMOUS person Sandy served as a residence assistant for The most influential people in Sandy's on-campus housing career journey The two people who taught her the most in her career The story of difficult but necessary growth The priceless lessons she learned along the way in her career Coming full circle: What's next for her in her journey Where Sandy will be moving to for her retirement Sandy's #1 piece of advice for everyone at COCM Connect with Sandy Sandy on LinkedIn Connect with Alton Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com