Summary: “It's been an interesting, interesting time since early spring of 2020. And I think what we have learned are some lessons about how we can better provide service for both our students and our employees… Those folks on the front line really are the key to our success. We know that, and we're going to work really hard to make sure they understand that we understand that.” —Jeremy Biddy Jeremy Biddy is the new Executive Vice President of Operations at COCM. He began his professional career working to prevent shoplifting at Kmart before transitioning to an opportunity in student housing at Spring Hill College in July of 2002. In 2008, Jeremy joined the team at COCM, where he has served as Site Director, Regional Manager, Regional Vice President and Senior Vice President of Operations. On this episode of Student Housing Matters, Jeremy joins host Alton Irwin to share his journey from Kmart to COCM, discussing some of his mentors in student housing and what they taught him about putting students and staff first. Jeremy describes what he is most looking forward to in his new role, sharing his goals around applying best practices across the COCM portfolio and leveraging technology to work smarter, not harder. Listen in to understand Jeremy’s commitment to delivering top-notch service and learn how he plans to support students and staff as COCM’s new EVP of Operations! Topics Covered Jeremy’s first job out of undergrad as District Loss Prevention Manager for Kmart What inspired Jeremy to pursue an opportunity in the Housing Department at Spring Hill College Jeremy’s many roles at COCM since he joined the team in July 2008 Some of Jeremy’s mentors in student housing and what he learned from them about putting students and staff first What Jeremy is most looking forward to in his new role as EVP of Operations at COCM Jeremy’s goals to apply best practices across the COCM portfolio and leverage technology to work smarter, not harder Jeremy’s commitment to support sites in delivering top-notch service Connect with Jeremy Jeremy on LinkedIn Connect with Alton Student Housing Matters Student Housing Matters on Facebook Student Housing Matters on Twitter Capstone On-Campus Management Alton at COCM Alton on LinkedIn Email media@cocm.com
