Ep. 169 "Emailing like it's 2021?" pt. 2 #tech




The Bellingham Podcast show

Summary: Part 2...<br>*Be a better Sender:*<br><br>* Use BCC for large lists of addressees to avoid the dreaded mega-thread, and to protect users’ addresses from being known by others<br>* Summarize your request or communication in a few sentences at the top instead of making people read through the entire mega-thread<br>* Three Sentences (<a href="https://web.archive.org/web/20120120052313/http://three.sentenc.es/)" rel="noopener">https://web.archive.org/web/20120120052313/http://three.sentenc.es/)</a> - from 2012<br>* Maximum two apologies for taking up someone’s time<br>* It’s 2020. Stop asking, “Did you get my email?” Start asking, “May I get a response from you within 48 or 72 hours?”<br> * Email is really an asynchronous tool; so when trying to get a response to NOT use it to get something you need with a quick turn around...because the person on the other end might be tied up with other things. “I need this by tomorrow”....and you send it at 3pm- you shall be burned at the stake in my book<br>* Re-evaluate your signature and just how much information you are blasting to people. With. Every. Sent. Email.<br>* Three rounds of email tennis? Time for a voice/video chat with your recipient.<br>* _Thou shalt not_ use URGENT; if it ain’t. And avoid “immediately;” unless what you're asking has to be done so. <br><br>*The $1 Million question(s)*<br>Does your personal or work email need to be on your mobile phone when it already is on your other tech devices?<br>What emails were so urgent to respond to that warranted your email app being present on your mobile device?<br><br>*The Business Emoji Battle Royal*<br><br>* (2019) Adobe emoji study reveals that about 61% of emoji users admit to resorting to them at work<br> * TL;DR. AJ’s baseball approach to Emoji in email<br> * When are you casual, when you friendly, and when and what point are you trying to make<br> * Covid communication and the loss of nonverbal cues (<a href="https://www.business.com/articles/put-an-emoji-on-it-should-you-use-emojis-in-business-communication/)" rel="noopener">https://www.business.com/articles/put-an-emoji-on-it-should-you-use-emojis-in-business-communication/)</a> <br> * Know your audience<br> * Social Psychological and Personality Science (<a href="http://journals.sagepub.com/doi/abs/10.1177/1948550617720269?journalCode=sppa&amp;" rel="noopener">http://journals.sagepub.com/doi/abs/10.1177/1948550617720269?journalCode=sppa&amp;</a>), emojis make workers appear less competent “The Dark Side of a Smiley: Effects of Smiling Emoticons on Virtual First Impressions” <br> * However, in come communication it brings a higher rate of percevied friendliness (<a href="https://www.hrfuture.net/talent-management/culture/emoji-in-work-related-email-communication-2020-study/)" rel="noopener">https://www.hrfuture.net/talent-management/culture/emoji-in-work-related-email-communication-2020-study/)</a> or honesty <br> * That little icon...may have a mixed meaning; They aren't universal.<br><br>*Business chat/messaging*<br><br>* Set quiet hours/sign off WHEN YOU ARE OFF. Gett your inner French on; “Right to Disconnect” (<a href="https://en.wikipedia.org/wiki/Right_to_disconnect)" rel="noopener">https://en.wikipedia.org/wiki/Right_to_disconnect)</a><br>* In this Covid era remember you know you don’t have to have your video on for every call you make. #EndZoomFatigue <br><br><br><br>* Chris’ security/privacy tinfoil hat: What you’re sending can be sent to others via screenshot. Communicate wisely.<br>* Don’t want “The Man” to be spying on your communiques? Check out Signal (<a href="https://www.signal.org/)" rel="noopener">https://www.signal.org/)</a> and Wire (<a href="https://www.signal.org/)" rel="noopener">https://www.signal.org/)</a>.<br><br>Project: Hygge - Preventing Burnout <br><br>*AJ*<br><br>* Coffee &amp; quiet after waking up without the sound...