Summary: Julieann Thurlow of Reading Cooperative Bank in Reading, Mass., discusses a variety of ways her community bank drives innovation. Topics include: increasing automation in the loan application process; how to test and iterate products to bring a fintech approach to innovation into the bank; Reading Coop’s partnership with 11 other community and midsize banks through Alloy Labs; Reading Coop’s high school branch; and Thurlow’s lead role in ABA’s core processor innovation initiative.
