ABA Banking Journal Podcast

“When you think about it, everyone has an unusual relationship to money,” says Nerre Shuriah of First Citizens Bank. A bank-based wealth planner might have roles that resemble a therapist one day and a legal adviser the next, and “you’ve got to be someone who loves to learn.” She discusses delivering relationship-based asset management in an environment of fee compression; the skills that financial planners require today; and limits of software tools for consumers to access wealth management exper

As part of its response to the global coronavirus pandemic, the Federal Reserve is launching a Main Street Lending Program to deliver up to $600 billion in credit to small and midsize firms. Among other topics, ABA experts discuss: how MSLP, as a loan program with a degree of risk retention, differs from the PPP; this week’s changes to MSLP term sheets, including some advocated by ABA; and areas where ABA is recommending further changes, including on minimum loan sizes and on reference rate choice.

ABA’s Core Platforms Committee released several new resources to help bankers navigate the core provider marketplace. In this bonus episode, Julieann Thurlow and Rob Nichols discuss how bankers can best use these new resources to understand the diverse core provider marketplace and discern core technology strategies. "There are more offerings that are in place right now and even coming to market very soon to create a lot more options for banks depending on what their strategies and plans are," Thurlow say

As scientists and public health experts learn more about how the novel coronavirus spreads and how patients contract COVID-19, attention has turned to the risks of surface transmission and banks have looked to prevent transmission via materials like ATM keypads and paper currency. Paul Benda summarizes the latest science on how COVID-19 is transmitted and explores prudent steps for banks to minimize that spread, including HVAC setups to minimize the risk of airborne viral transmission via droplets.

April is Financial Literacy Month, but with schools closed because of the coronavirus pandemic and social distancing rules in place across the country, bankers are pivoting to video conferencing and virtual formats to deliver financial lessons. Teachers and parents are desperate for virtual education offerings, and bankers have an opportunity to amplify their financial education message more than ever this month.

Ed Francis talks about how the InBank’s technology investments have positioned it to serve its customers and thrive long-term, even in the midst of the coronavirus pandemic. Recorded shortly before the SBA Paycheck Protection Program went live, Francis discusses InBank’s readiness to support its business clients through PPP loans. He also talks about long-term fintech investments that InBank has made in improving the customer experience and enhancing efficiency.

Bankers have lots of questions about the Small Business Administration’s new Paycheck Protection Program, which launched today to deliver up to $349 billion to small businesses struggling with the economic fallout from the coronavirus pandemic. Iowa community bank CEO Greg Gannon discusses his bank’s experience making PPP loans this morning. He also brings key banker questions about the program to ABA’s SBA experts James Ballentine and Dan Martini.

As the coronavirus pandemic began to spread across the country, Live Oak Bank had every employee working remotely, just as it did when hurricanes have closed its headquarters. Live Oak CTO Brian Lora addresses how the bank’s cloud-based infrastructure helps it stay resilient when the operating environment changes. He also offers tips for moving toward a fully remote workforce and practices for maintaining a productive work culture in a telework context.

Amid the coronavirus pandemic, cybersecurity and fraud analysts have noted an uptick in “money mule” scams, which involve a third party transferring ill-gotten or laundered money. Banks increasingly need to be on the lookout for the telltale signs of these scams. Two senior attorneys at the U.S. Department of Justice discuss common characteristics of money mule scams, red flags banks can watch out for and the ways these scams can victimize senior citizens.

Amid the global coronavirus pandemic — and a massive response by policymakers — how can community banks best meet customer and employee needs while managing their balance sheets and loan portfolios? On the latest episode of the ABA Banking Journal Podcast — sponsored by Reich and Tang Deposit Solutions — CenterState Bank Chief Strategy Officer Chris Nichols outlines how he and his bank are thinking through these challenges.

On the latest episode—sponsored by Reich and Tang Deposit Solutions—two rising community bank executives in North Carolina share lessons in career development and leadership. Meredith Begley hails from the mountains of western North Carolina, while Kristen Brabble calls the Atlantic coastal plain home—but they came together through the North Carolina Bankers Association's young bankers program. During the podcast, Begley and Brabble share lessons in what makes a community bank career successful.

The wealth management business is in a race —not just a technology race, but a race to engage today’s diverse asset management customers. Gunjan Kedia explains what U.S. Bank is doing to better serve women in the marketplace amid sweeping demographic changes. With $21 trillion currently managed by women, “I’m challenging our industry to be ready for them,” she says. Kedia also discusses the convergence of four traditional models of wealth management and U.S. Bank’s “smart DIY” approach to w

How did the town of Columbus, Indiana, become one of the nation’s leading architectural destinations—ranked sixth of all U.S. cities for architectural innovation and design? The answer: a community bank president named J. Irwin Miller. Nancy Kriplen shares the story of how Miller—the head of both Irwin Union Bank and the Fortune 500 diesel engine manufacturer Cummins — revitalized Columbus in the 20th century by recruiting some of the world’s most accomplished modern architects to design buildings

Two challenges for today’s anti-money laundering professionals: focusing on high-value functions and eliminating false positives that consume unnecessary resources. Nicholas Piccininni, who leads a 1,500-person financial crimes risk management team at Wells Fargo, explains how Wells puts technology to use to tackle these challenges. Piccininni discusses how Wells Fargo employs artificial intelligence and machine learning techniques in the financial crimes area, as well as its use of robotics applications.

With $1.57 billion in assets, HAB Bank isn’t big — but it’s a community bank with global reach. The New York-based institution provides correspondent banking services for 140 banks in 20 countries, primarily in South Asia and East Asia. On the latest episode, sponsored by Franklin Madison, President and CEO Saleem Iqbal discusses how HAB Bank competes in this global marketplace. Iqbal talks about HAB Bank’s 45-person correspondent banking unit, in which one-third are devoted to compliance.