Merchant Episode 4: (Not-so) Friendly Fraud




The Online Fraudcast with Brett Johnson & Karisse Hendrick show

Summary: On this episode, Brett & Karisse talk about a topic that impacts almost every CNP merchant: "friendly" fraud. But first, Brett discusses a common fraud tactic shared widely on the dark web. Then, they both describe their own definitions of what friendly fraud is and it's impact on CNP businesses. They also discuss why it's such a problem, the challenges in preventing it and strategies to reduce the impact of friendly fraud in your business, whether it manifests in chargebacks or excessive refunds.  Let us know what you love about this episode by rating & reviewing this podcast and contact us at info@onlinefraudcast.com with questions, suggestions or feedback. Learn more about your ad choices. Visit podcastchoices.com/adchoices