Summary: We speak with Wendy Hsu, PhD, Senior Project Coordinator and Digital Strategist at the City of Los Angeles Department of Cultural Affairs (DCA). They share some of the innovative research projects that DCA has been embarking on to collect more meaningful data that is driven and used by staff in different city departments and Los Angeles community members. This includes the digital literacy incubator project, Lab at DCA (http://dcaredesign.org/lab/).
