Summary: Some patients have diagnosed themselves before they walk through your door. Their medical experience comes from WebMD, Google and Dr. Oz—the print-out in their hand says it all. Where does the discussion go if you disagree? How do we work through conflicting information with our patients? We’ll hear suggestions from Jane Blumenthal, associate university librarian and director, the University of Michigan’s Health Sciences Library and a national expert on information science and information validity. In addition, we’ll hear from Richard Wexler, MD, chief clinical integration officer at Healthwise, a Boise, Idaho-based not-for-profit that produces decision aids and other content to help patients with decision-making.
