376: How Hotel Tech Startup Alice Is Transforming The Customer Experience




The Tech Talks Daily Podcast show

Summary: Alice provides one system for guests, front-of-house workers, and back-of-house staff to communicate and track requests. The unified system means that a guest's request via a text message for, say, more linens, is conveyed to the right worker. Guests can also order services through mobile apps and other methods too. As a Top Travel Startups to Watch in 2017, The company has already raised $26 million in a Series B funding round led by online travel giant Expedia.