109: Service Step 2 – Listen to the Customer




Carnegie Coach - Dale Carnegie Principles for Leadership, Coaching, Engagement, Productivity, and Sales show

Summary: This episode is brought to you by the Dale Carnegie Course. In this course, we teach you how to listen better. Find out more at carnegiecoach.com/dale Get one page overview of the service steps at: carnegiecoach.com/servicesteps Why you must listen to the customer: You might be wrong. It may not be the same issue and [...]