112: Service Step 5 – Use the Customer’s Name




Carnegie Coach - Dale Carnegie Principles for Leadership, Coaching, Engagement, Productivity, and Sales show

Summary: This episode is brought to you by the Dale Carnegie Course. One of the first things we do in this course is to teach you a proven process for how to remember people s names. We regularly have people walk out of the first session of a course being able to remember and recall all 25 [...]